1 Stimulate humanistic consciousness
1. 1 update the concept
At present, several commonly used nursing concepts include system theory, self-care theory, Roy's adaptive model theory, and related theories including hierarchy of needs theory, development theory and role theory, all of which are based on humanities such as philosophy, psychology and sociology. Humanities and social medicine is a subject group that studies medicine as a historical phenomenon, social phenomenon, cognitive phenomenon, psychological and behavioral phenomenon, social industry and social establishment. Humanities and social medicine believe that health and disease are the reflection of the quality of life activities, and they are the states of different quality in the sequence of life activities. In fact, there is no absolute boundary between health and disease. The nursing quality we advocate aims at improving the amplification function of the managed system, and its key lies in the circulation of information, energy, materials and talents. In view of the high-level and multi-demand of modern multicultural patients for nursing staff, and the market economy makes the medical cause face the market mechanism and introduces management, competition and values, every nurse will face the challenge of survival of the fittest. Only by renewing ideas and promoting self-construction can we meet the medical care needs of modern humanistic society.
1.2 Improve the system
Humanistic quality is an important index to measure the level and quality of nursing professionals, and it is also a basic requirement for nursing workers with medical development and social development. According to the working ability, quality, professional title, education and specialty of nursing staff, through comprehensive evaluation, they are employed at different levels and according to their professional titles. Establish a brand-new nursing service concept, create a characteristic nursing brand, adjust, train and assess middle-level nursing cadres, improve their humanistic quality and management level, establish and improve a set of nursing management system, and put an end to formality and formality. Responsible for patients' daily evaluation, nursing diagnosis, planning, implementation, effect evaluation and nursing records. Write nursing cases, conduct nursing rounds regularly, ensure close and extensive contact with patients, and observe patients' physiological, psychological and emotional needs through all-round humanistic nursing.
1.3 Personality orientation
Modern psychology and behavioral science believe that whether a person's behavior is positive depends on whether his psychology is healthy. Only people with healthy mentality can actively and optimistically devote themselves to treatment and rehabilitation.
Nurses must have a stable mentality and humanistic quality. Humanism is a variety of cultural phenomena in human society, and humanistic quality is a relatively stable basic quality formed by people transforming the cultural achievements created by human beings into their own character, including the synthesis of basic qualities such as human thought, morality, psychology, personality, interest and behavior. Nurses need to conduct self-analysis and positioning in time, understand patients' thoughts and actions, communicate with patients psychologically and emotionally with good humanistic quality, collect patients' information in time, analyze and synthesize, predict patients' psychological state, illness development and mood fluctuation trend, understand patients' thoughts, feelings and thoughts in different States, and treat themselves and patients in a two-way way way to help patients be correct? Positioning? And treat all kinds of situations to avoid and reduce emotional fluctuations caused by psychological imbalance.
1.4 quality training
With the change of nursing mode, the broadening of nursing functions, the expansion of nursing responsibilities, the optimization and reform of patients' medical care and the enhancement of self-protection consciousness, the requirements for the quality of nursing staff have also increased.
At present, most of the nursing teams employ nurses. Due to the unequal conditions of in-hospital education and continuing education, the quality of clinical nurses is uneven, which limits the improvement of nurses' thinking and skills in using holistic nursing procedures. Whether multicultural patients can meet the requirements of nursing quality, nursing grade and nursing scope is closely related to the quality of nurses. When patients and medical staff have medical or nursing disputes, how nurses apply modern nursing concepts to take corresponding measures is an evaluation of their own quality. Skills training alone is far from enough, and the quality of nursing procedure is a comprehensive and systematic embodiment. A good angels in white can develop and improve in many aspects, such as morality, intelligence, physique, ability, technology, speech and practice, so as to meet the needs of modern nursing procedures and multicultural patients.
2 carry forward nursing ethics
2. 1 Advocating the spirit of nursing
Nursing spirit is embodied in humanistic nursing and holistic nursing, which is embodied in four aspects: first, professional ethics; Second, the profound cultural knowledge structure with modern significance; Third, certain psychological counseling skills; Fourth, solid nursing skills. Modern nursing consciousness requires us to take people as a whole, consider people's health problems from five aspects: physiology, psychology, society, culture and spirit, and diagnose the health problems that affect or may affect patients through careful nursing. The working environment of nurses is diverse, and everyone they come into contact with has different degrees of cognition and demand for health because of the influence of environment, society, background, culture, beliefs, living habits and diseases. Only by understanding the cultural characteristics and requirements of different patients or healthy and sub-healthy people can nurses reach the all-round and whole-process nursing standards of multicultural people in modern society.
2.2 Reform communication skills
In the traditional relationship between doctors, nurses and patients, medical treatment is often in an advantageous position. Many patients hold the attitude of seeking medical treatment, and often have a resigned attitude towards medical staff. One of the purposes of humanistic nursing is to increase the transparency between hospitals and patients, strengthen the supervision power of public opinion, emphasize the psychological communication between nurses and patients, and advocate the contemporary harmonious humanistic nursing spirit, which is manifested in the language of comfort, explanation, appreciation, encouragement, information and inquiry, enthusiasm and dignity when talking with patients. At the same time, cooperate with body language such as eyes, expressions, gestures and gestures. Patients can feel at home and amiable, so as to better cooperate with the treatment and nursing work. Use psychological knowledge and methods to coordinate, guide, infect, hint, motivate, debug and improve patients' emotional and psychological state, and adjust abnormal behavior. Patients have the right to know about the disease and receive treatment and care. Through proper health education and nursing, nurses can let patients know their own treatment plans and nursing countermeasures, explain patiently, and try their best to create an elegant and comfortable hospitalization environment and atmosphere, so that patients can feel at ease in hospitalization, nursing and rest.
2.3 Create a humanistic atmosphere
Although there are many reasons for nurse-patient disputes, including medical accidents, service attitudes, operational skills, complicated medical care, unreasonable rules and regulations, etc., if these numerous disputes are removed, it will appear that there is a lack of respect for life. People-oriented? The decline of humanistic care spirit. Humanistic nursing spirit should be embodied in daily life (mutual respect, mutual understanding and mutual care), nuances (starting from every detail, expressing the connotation of humanistic care in every word, deed and gesture) and standardization (at the same time, strict operating procedures, standardizing civilized language and service etiquette, so that patients can always enjoy professional nursing services from admission to discharge, so that every operation can be followed and every education can be well documented). Only when nurses are kind and caring, rigorous and pragmatic, can our nursing quality be reflected in every link and corner of patients.
3 humanized nursing evaluation
The low professional satisfaction of nurses is related to the serious shortage of nurses, bed ratio upside down and work overload, which makes the overall humanized nursing a mere formality, which is also a direct constraint and influencing factor for nurses to communicate effectively with patients and express their concern at work.
refer to
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