What are the manners of interacting with people?
1, whether the address is high or low.
In business communication, we should pay special attention to the use of address forms. For example, if someone introduces a professor, he will say, "This is Mr. XX from XX University". Students address their tutors as teachers, and peers can also address each other as teachers. Therefore, people who have experience in this field often use honorifics when introducing others. This is "if you are high, you will not be low."
Step 2 do as the Romans do
Under normal circumstances, you may habitually ask, "Are you from Qingdao or Jinan?" However, when you are in Jinan, you should ask: "Jinan people or Qingdao people?" This is also your respect for the locals; When you visit other companies, you can't say that the owner's things are not good. It is common sense that customers don't blame the owner.
3, straighten the position
In interpersonal communication, we should put ourselves and others in a correct position. The key point of many people's problems in interpersonal communication is that they don't put themselves in the right position. In other words, in interpersonal communication, subordinates should be like subordinates, superiors should be like superiors, colleagues should be like colleagues, and customers should be like customers. Being in the right position requires a correct attitude, which is a basic proposition in communication.
4. Take each other as the center
In the process of business communication, we must remember to take each other as the center and give up egoism. For example, if you invite a customer to dinner, you should first ask the customer's opinion about what he likes to eat and what he doesn't like to eat, and you can't subjectively order according to your own preferences. It's called putting yourself in position. If your customer is good at expressing, you can praise his vivid and humorous speech or his theory and practice, but you can't say, "You are so poor, we are all shocked by you."
Communication is centered on the other party, business communication emphasizes that customers are God, and it is really good for customers to feel good. Respect yourself, respect others, and behave properly, and you can properly handle interpersonal relationships.
The way of interacting with people and shaking hands is taboo.
1. Don't shake hands with your left hand, especially when dealing with Arabs and Indians, because in their view, your left hand is unclean;
2. When communicating with _ _ _ _ believers, they will avoid the cross between two people shaking hands and two others shaking hands, which is very unlucky, similar to the cross.
Don't wear gloves or sunglasses when shaking hands. In social situations, only women can shake hands with gauze gloves.
4. Don't put your other hand in your pocket or hold anything when shaking hands;
5. Don't shake hands with a straight face, say nothing or make a long speech, grovel and be too polite;
6. When shaking hands, don't just hold each other's fingertips, as if to keep a distance from each other. The correct way is to hold it in the palm of your hand. Do this even for the opposite sex;
7. Don't pull or push the other person's hand when shaking hands, and don't shake it up and down.
8. Don't refuse to shake hands with others. Even if you have hand disease or sweaty and dirty, say "I'm sorry, my hands are inconvenient now". So as not to cause unnecessary misunderstanding.