Before, I couldn't stand the deception of the course consultant in River Elephant, so I chose to buy a one-year course and give one for free. I took some courses. Later, I didn't know how to add a customer service, asked about the price and found that it was several hundred yuan cheaper than the one I bought before. I'm in an unhappy mood, thinking that either you refund the difference or I refund it. The child said that he didn't understand what the teacher was saying at all.
Then, because this refund is still deadlocked from the end of last year, all kinds of kicking the ball, or all kinds of arbitrary deduction of money, you find that even if you successfully refund, there is basically not much money, and finally you transfer the course to another colleague who wants to buy it cheaply.
Later, I found on the Internet that I was not the only one who had this experience. When I think about it carefully, I also found some problems.
At first glance, it is very advanced to tell a story in gorgeous language, "creating a dual-teacher model". In fact, it is recorded by the teacher and then commented by other teachers. This is actually a modular operation of a product line. After all, the teachers who record classes are at least calligraphers, and the cost is high. The evaluation teacher basically pulls any cat and dog over for training. I can also comment according to the outline.
In addition, there are "original self-study course system" and "online calligraphy grading test". There is nothing to say about the curriculum system. In fact, I personally think that the curriculum system with synchronous teaching materials can be called science. After all, the teaching system of China textbooks is used by all students in China and has been verified.
As for the online calligraphy examination in He Xiaoxiang and the online calligraphy examination in intellectual classes, knowledgeable parents know that it is connected with the calligraphy examination in the Ministry of Culture. What is the Ministry of Culture? The popular saying is, take it if you want. Therefore, in the process of entrance examination, there is no extra points. Extra points must be obtained through professional institutions before you can get a certificate. You can only get extra points if you take the special student exam.
And if you are willing to believe this gorgeous story, then you will definitely pay the bill. At this time, how can we not raise prices?
Behind the high price of an Internet product "River Elephant", there are actually a lot of sales costs besides the basic cost. Making products is to make money. Under the premise of big language as an endorsement and a lot of financing, the river elephant has been making great strides. With funds, it is necessary to expand the sales team. Without management, the sales team is prone to malicious competition.
Therefore, the course consultants of the river elephant basically ask for a price. If you are willing to grind, the price can be lower. It's nothing new that even the course consultant pays for your course out of his own pocket! Why? Since we attach importance to sales volume, the penalty mechanism for refund will naturally be relatively strict.
Therefore, the sales of river elephants are very afraid of customers' refunds, so what should I do if I want a refund? I won't give you a refund or drag you down. Anyway, users and customer service are one-to-one services. If you really want feedback, there is no way to start. If you really can't get a refund, then take out your previous agreement and calculate the deduction for you according to the agreement. Don't worry, their formula is calculated according to the time without discount.
So that's why you obviously didn't attend a few classes, and after deducting it, you will actually be deducted a lot of money!
I feel that writing seven times and writing eight times is a bit off topic. Why is the river elephant more expensive than the tortoise and rabbit? Because compared with the tortoise and rabbit race, the river elephant does have more money to smash a story that you are willing to pay, but the money is naturally from the sheep.
Therefore, whether it is expensive or not is not the point. The key is whether this product can provide good service. I haven't experienced the tortoise-rabbit race for the time being, but the river elephant is really uncomfortable!