One of the wenchuang products "Qigong Five Blessingg" launched by People's Literature Publishing House was pointed out by netizens? Fu? What is the word? Disaster? Word. On the evening of February 1st, People's Literature Publishing House responded
Some time ago, the cultural and creative department of the agency launched the New Year gift box "Welcome to Five Blessingg? Humanistic Year Ceremony 221 has attracted the attention and love of many customers. Which is included? Five Blessingg? . Due to the lack of special research on calligraphy in the cultural and creative department, there are many forgeries of Mr. Qi Gong's calligraphy. In order to ensure the accuracy of the collection, the department specially selected five books from Qi Gong's Dictionary of Calligraphy (edited by Qin Yonglong and Ni Wendong). Fu? Word. Since then, some readers have reported that there is an error in the product:? Five Blessingg? One of them is a typo. ? We checked with many calligraphy experts and confirmed that this word was received by mistake.
we sincerely apologize to all customers for this serious work mistake and deeply reflect on it. ?
People's Literature Publishing House also said that the agency attached great importance to this matter and held urgent discussions. Put forward remedial and compensation measures
1. The wrong edition of "Five Blessingg welcomes the Spring" was removed from the whole line. Humanities Year Ceremony 221 ",for orders that have been generated today and have not yet been shipped, they will be replaced with the correct version and then shipped.
2. Customers who have bought the wrong version of the product can apply for a refund on the original purchase platform, and the publishing house will give a full refund according to the purchase price (considering that the express delivery is stopped near the Spring Festival, buyers can handle the wrong version of the product by themselves without sending it back to the publishing house).
3. Customers who don't choose to get a refund can contact customer service on the original purchase platform to apply for a replacement of a large "Qigong Fuzi" (stamping version of the seal), and the publishing house will give it away. Grid book? A notebook to apologize.
People's Literature Publishing House said:? This is a painful lesson for us. We are very grateful to every reader who pointed out the problems for us, and hope to make more good products to repay readers. My department hereby solemnly promises to strengthen management and strict self-examination of all products in the future, and also invites readers to strictly supervise us. ?
personally, I think this matter is quite embarrassing. After all, the fact that such a large publishing house made such a low-level mistake at least shows several problems: it is only concerned with making money by using existing resources and brand effects, and I don't know whether this project has been outsourced or not, so that such a low-level mistake really tarnishes the brand image and makes other publishing houses look like embarrassment; It shows that the quality of things published by People's Literature Publishing House is declining now. At least from this incident, we can see that their literary literacy is worrying. I used to buy a lot of books from literary publishing houses, but now it seems that I am really sad.
I still hope that although the network is developed now, established literary institutes can also make money by using existing brand resources and brand effects, but please stick to your own bottom line and cherish the cultural heritage and resources that have been established for decades or even hundreds of years. Don't get lost in the swamp for a little petty gain.