1. The objectivity of secretarial working methods
The so-called working methods are the means, methods and approaches that certain workers need to adopt to achieve the expected work goals. The secretarial work methods are the special means, methods and approaches that secretarial workers need to adopt in order to achieve the expected secretarial work goals.
The secretarial working methods are objective. If the system composed of secretaries, leaders, the masses, and the material conditions they rely on for survival is called a secretarial work system, then the secretarial work method is a series of technologies, skills, or techniques that transition one state of the secretarial system to another. means. The state of the secretarial work system belongs to the category of objective existence. Its operation alternates and has its own inherent objective laws that are not dependent on human subjective will. What the secretarial working methods reveal is the essential, inevitable and stable connection between the movement laws of the secretarial system. Therefore, from this perspective, the secretarial working method is not arbitrary, but has objective reality. There is no right or wrong way of secretarial work that exists objectively, but there are right and wrong ways for people to choose and use it. If it accurately reflects the objectively existing secretarial working methods, it is correct; if it distorts the objectively existing secretarial working methods, it is wrong. The objectivity of secretarial methods is the basis for other characteristics of secretarial work methods.
Recognizing the objectivity of secretarial work methods fundamentally denies the idealist view derived from the innate spirituality of secretarial workers. Many outstanding secretarial workers are shown in their ability to accurately find effective secretarial work methods through complex and complicated objective phenomena. If they are divorced from reality, do not investigate, do not analyze, take things for granted, forget or simply do not know the objective requirements of secretarial work methods, they will also make the mistake of separating subjectivity from objectivity.
2. The scientific nature of secretarial working methods
Another important characteristic of secretarial working methods is scientific nature. The use of secretarial work methods belongs to the category of subjective initiative. Whether secretarial workers can correctly exert their subjective initiative depends on whether they can respect and correctly apply the established logical system summarized by predecessors through practice. This is the scientific system of secretarial science. Secretarial science is a rigorous scientific system. In this sense, secretarial working methods are the correct ways, means and approaches for secretarial workers to give full play to their subjective initiative. The scientific spirit and rational spirit are their souls, which intersect with various aspects revealed by relevant scientific principles. Objective laws, therefore, the method system of secretarial work is also a cross-system and comprehensive system applied in multiple disciplines. When an excellent secretarial staff who is not satisfied with transactionalism but is enterprising and enterprising, in addition to strictly following the established strict work procedures and norms, he must also combine the actual work and according to different work objects and occasions, Fully follow and pay attention to the scientific principles and logical requirements of various related disciplines. For example, participating in strategies and drafting decision-making plans on behalf of leaders, and "little people" considering big issues, they need to master the basic rules, essentials and art of leadership science, and need to use political science, sociology, history, writing, research, archives and In order to acquire the knowledge, methods and thinking methods of various related humanities and natural sciences, communicate up and down, coordinate left and right, liaise with all parties, etc., you must know how to observe the psychological activities of all kinds of people, and pay attention to public relations, letters and visits, psychology, ethnology, etc. Principles, methods, theoretical knowledge of folklore, culture and other disciplines, etc. In short, secretarial working methods are a matter of great scientific importance. In this sense, excellent and high-level secretaries are multi-disciplinary generalists. Whether secretarial staff work methods are scientific or not, their work quality levels are very different, their work effects are very different, and their quality improvement and personal growth are very different. If the objectivity of secretarial work methods lays the foundation for secretarial staff to be sincere, truthful, stable and practical in their work, then the scientific nature of secretarial work methods lays the foundation for secretarial staff to understand, follow and implement their work when doing their work. Conscious application of rules is the cornerstone of pioneering, innovative and creative work.
3. The importance of mastering secretarial working methods
Secretaries at any level are special personnel in the command hub of a certain organization, assisting commanders or leaders in coordinating the overall situation. Service personnel; the execution of the authority of leadership personnel is specifically operated and implemented with the assistance of secretaries. Only by paying great attention to studying and mastering secretarial work methods can secretarial staff successfully complete their auxiliary tasks.
First, only by mastering secretarial work methods can secretaries master the correct means to assist leaders in achieving the established goals of leadership work. Leadership activities are the process of achieving certain goals. Without goals, there is no leadership, and secretarial activities are the process of providing comprehensive services for leaders to achieve established goals. Secretaries must not only clarify the goals that leaders want to achieve, be familiar with the forms of activities that leaders usually use to achieve goals, and understand the needs of these activities for preparation, peripheral work, and organizational liaison work, but also must grasp the rhythm, sense of proportion, and distinguish The occasion, clarifying the objects, arranging priorities, and straightening out the relationships between all parties. Therefore, one must pay great attention to the specific methods and even the art of doing things that belong to the scope of secretarial work. Practice has proved that whether one can master scientific secretarial work methods has a great bearing on the overall work situation and career success. Because secretaries are at the core of the hub, if the secretary’s working methods are inappropriate, it will affect the smooth development of leadership activities and the smooth realization of leadership goals. It will often affect major and urgent matters, and may delay the overall situation. And if the secretary works properly, assists the leader to successfully complete activities, and coordinates all parties to achieve goals, it will play a key role in promoting the overall work. "With a humble position, he is responsible for the world's major events." Such successful examples are common in history. .
Second, by mastering secretarial working methods, secretaries can use their high-quality work to put leaders into a state of optimal performance and exercise leadership powers with high quality. Leaders in a certain range are the personality carriers of a certain power in a certain place or department at a certain period, while secretaries are actually the "five senses" and "limbs" that assist leaders in exercising their powers, and sometimes they even become "service leaders" in their work. External brain". Only by mastering the special working methods of secretaries required by the special working environment can secretaries be good leaders' "limbs", "five senses" and "external brain", so that leaders can exercise their powers well. For example, information secretaries must master information well. A set of methods such as organization, collection, screening, and sorting can serve as the "ears", "eyes" and even the "outside brain" of the leader, helping the leader to think about goals, design steps, and formulate decisions; the leader's full-time secretaries must not only "open the door" , carry bags, make tea", and also need to master the leadership's personal work and life rules, master special methods to save time and energy for leaders, arrange work reasonably, and do the "hands and feet" of leadership; on the contrary, if the secretarial staff's working methods If it is not done properly, it will directly add trouble to the leader and make the organs for the leader to exercise their authority dysfunctional or even disordered, thereby greatly weakening the leader's work efficiency and even lowering the overall level of leadership work.
Third, Only by mastering secretarial work methods can secretaries effectively communicate, organize, and coordinate with grassroots staff. Although secretarial staff are not leaders, they are close to the leaders in their work. For grassroots units, they also have superior authorities. By nature, on certain occasions and within certain time periods, on specific official duties, they do symbolize the intentions and instructions of a superior. Secretaries who work with correct methods can accurately follow the spirit of instructions from their leaders or superior authorities. Grassroots units and relevant personnel must carry out effective organization, coordination, communication, and supervision. If the secretarial staff uses improper methods, it may distort the superiors’ intentions at the grassroots level, bring passivity or even confusion to the grassroots units, and cause trouble to the grassroots comrades. “Secretary "If you use the wrong words, the grassroots will do the wrong things" will happen. It can be seen that no matter what angle you look at, secretaries must master the scientific methods of secretarial work.