Seagris, a famous medical historian, once said: "Every medical action always involves two parties: doctors and patients, or more broadly, medical groups and society, and medicine is nothing more than a multifaceted relationship between these two types of people." This passage brilliantly expounds that the most essential thing of the whole medicine is the doctor-patient relationship. The high development of modern medicine has further expanded this concept, and "medicine" has expanded from a simple medical group to all hospital staff involved in medical activities; "Bitterness" has also expanded from a simple doctor to every social relationship related to it.
In the traditional doctor-patient relationship, doctors believe that it is their duty to seek benefits for patients. They relieve pain and defend life. Rescued patients often treat their medical staff with gratitude.
However, in recent years, the relationship between doctors and patients has become increasingly tense. "It is difficult and expensive to see a doctor" has become the aspiration of many patients, and unhealthy trends such as "kickbacks" and "red envelopes" have also caused bad influence among the masses. During the epidemic, the relationship between doctors and patients further intensified. Children with fever and no nucleic acid were not admitted to hospital, leading to death. Children who have a fever but wait for nucleic acid results for a long time cannot enter the emergency room, resulting in death. Such cases are constantly intensifying people's dissatisfaction with medical staff and the medical system.
The reasons for the tension between doctors and patients are as follows:
1. Information asymmetry. The patient has no rich medical knowledge. When you find yourself physically abnormal, do many people open Baidu search for the first time? As we all know, "If you ask Baidu, you will find that Baidu's grave is fixed." In the face of the interference of information on the network, patients can't tell the truth from the false, and they will feel anxious and panic, which enlarges their sense of insecurity and distrust. Some patients will go to the hospital to pay for the examination, and the doctor will say "nothing" when watching the film, and will question the doctor "how can you not get sick if you are not feeling well?" ",there will be some patients in the face of disease will say" I am so healthy how can I get sick? "I believe that every hospital will meet patients who don't believe in doctors. Of course, I believe these patients are only a small part.
2. Malicious media hype. It is not difficult to find that many unscrupulous media are deliberately amplifying people's distrust and creating contradictions to increase the heat. These unscrupulous media undoubtedly contributed to the increasingly tense patient relationship. For example:
/kloc-On May 5, 2006, the incident of "Anhui man's right kidney missing after operation" occurred. A news media in Anhui reported the bizarre disappearance of Suzhou man Liu's right kidney after thoracic surgery in the Affiliated Hospital of Xuzhou Medical College with the title "Where is My Right Kidney". . Subsequently, the Affiliated Hospital of Xuzhou Medical College and the Nanjing General Hospital of the People's Liberation Army of Nanjing Military Region issued inspection reports, and the Affiliated Hospital of Xuzhou Medical College reserved the right to hold relevant news media and journalists accountable. At this point, the "right kidney missing" incident came to an end. Although the news media was strongly condemned by the public in the end, this report invisibly aggravated the public's distrust of medical staff. Before the hospital explained, all kinds of conspiracy theories and negative emotions were constantly spreading and fermenting, which led many people to think that the hospital was stealing kidneys.
3.？ Doctor factor. First, doctors are human beings, and it is impossible to make mistakes of 100%, so there will be some misjudgments and operational errors. However, the public is extremely tolerant of doctors' mistakes, because it involves their own health and safety, so once doctors make mistakes, no matter whether the consequences are big or small, they will cause patients to distrust and worry about doctors, and will also affect patients' cooperation to a certain extent; Second, the doctor's emotional problems, it is said that doctors are human, so doctors will be angry when they face disobedient patients. Doctors have a heavy workload and great pressure, and they will be tired of dealing with patients, which is also a potential contradiction that causes tension between doctors and patients. Has it ever happened to go to a big hospital and hang the number of the attending doctor? The doctor saw the doctor and said nothing, and then asked you to add WeChat. Ask him on WeChat if you have any questions. Faced with this situation, many patients will think that this doctor is irresponsible and unprofessional. Actually, it is not. It may be that there are too many registered people, and doctors don't have enough time to answer patients' questions on the spot, so you added WeChat. Of course, it does not rule out that some medical staff are morally bankrupt.
So what should a healthy doctor-patient relationship look like?
Doctors care about patients, understand patients, are willing to communicate with patients more, dispel patients' anxiety and concerns, treat them with courtesy, do not carry illicit goods, and have compassion.
Patients should also understand doctors, don't force doctors, don't embarrass doctors, trust doctors, be willing to open their hearts and communicate, treat them with courtesy, cooperate with treatment, have a grateful heart, and don't kick down the ladder.
As long as we understand each other a little more, the world will be full of love.
Hello, everyone, I'm Kao Shu, a person who has been focusing on medical education for 20 years. There are bottlenecks in the review of physical examination. Exam set helps you, and you can get more physical examination preparation materials for free: www.ksbao.com/activity.html.