A. sweep the floor to welcome guests. Know the guests' visit in advance and prepare for the reception in advance.
Work. Tidy up the room, prepare cups, smoking utensils, candy and rock tea. The host should be neat and natural.
It is impolite to be unkempt or to receive guests in pajamas and shorts.
If you want to stay for dinner, you should know the customs, hobbies and ages of the guests in advance so as to prepare the raw materials for the meal. If you know in advance that the guest will stay overnight, it is best to let the guest live alone and tidy up the guest's room and bed and other supplies.
If you are a long-distance tourist, you must know the arrival time of the passenger's vehicle in advance. Especially the new guests, who are not familiar with the terrain, usually meet as far away as possible to avoid getting lost.
B. Feel at home. When guests come to the door, they should take the initiative to go out to meet them and invite them into the house. If the guest is visiting for the first time, he should introduce himself to the rest of the family and greet each other. Then give your seat to the guests enthusiastically. When serving tea, it is best to serve it with both hands, and the tea should be filled. Pass cigarettes to the guests who can smoke. If the weather is hot in summer, the host can hand the guest a cold towel to wipe his face to cool off, or a fan, or turn on the electric fan and air conditioner and bring him a cold drink. If in cold winter, guests should be invited to a warm room and pour a cup of hot tea. If the guests come from far away, ask them if they have eaten and if they want to eat right away.
As an old friend's visitor, you don't have to stick to etiquette, but you'd better be as casual as possible. However, it is not appropriate to reveal family conflicts in front of guests, let alone quarrel, make noise in front of guests, or be furious because children have done something wrong. If you are unhappy, be good at restraint, don't show displeasure in front of guests, so as not to cause misunderstanding and embarrassment, and don't take it out on them.
When entertaining guests, you can't leave your children alone at home. Let them be naughty indoors, which will make the guests fidget.
The children brought by the guests should find some toys, picture books and picture books, so that the children can play aside and stabilize their emotions; Or let your children play with the children of the guests, so as to prevent the children from crying "recognizing strangers" and affecting the conversation.
We should be more polite and considerate to the elderly tourists. When talking with the elderly, we should pay special attention to sincerity and humility, so that the elderly can talk more and talk about topics that the elderly care about. For the elderly with special skills, you can ask them for advice, so as to open the "chatterbox" of the elderly. Or we can talk about some housework first to make the atmosphere more harmonious before we get to the point. Older people usually have a small range of activities, and they tend to be more concerned and sensitive to the hospitality of younger generations and young people. Be considerate to them, and they will be very pleased.
If visitors are not their own guests, but friends, colleagues and classmates of parents, lovers, brothers and sisters or children, they should also take the initiative to greet them. This not only shows the guests that the whole family welcomes their visit, but also shows that your family is harmonious. If the relatives you want to visit happen to be away, you should take the initiative to explain the situation to the guests and ask what you need to tell them or do for them. It is impolite to be indifferent to the guests of other family members and ignore them, which will cause the guests' unhappiness.
If the visitor is an "uninvited guest", that is, the guest comes unexpectedly, which makes you unprepared. At this time, you should also clean up the messy things in the room, let the guests have a clean seat, and apologize to the guests. It is not surprising that "uninvited guests" sometimes bring inconvenience to your life, study and work. Don't shut the guest out, or look angry and put the visitor in an awkward position. At this time, we should know the purpose of the guest's visit as soon as possible so as to act according to circumstances and handle it properly. If someone visits you when you really feel inconvenient, such as when a guest comes and you have something to go out, you'd better say as politely as possible, "I'm just going out." I am really sorry. " Explain the situation to the guests, make another appointment to talk and apologize. But in most cases, it is necessary to invite guests into the house, receive them and accompany them for a long time, of course, it depends on the actual situation at that time.
If the guest wants to say something but is embarrassed to say it, or wants to talk alone, the rest of the family should consciously avoid it and don't embarrass the guest by listening around. If conditions permit, we can change rooms and talk alone.
When talking with guests, be calm, don't look at your watch frequently, and don't yawn, lest the other party mistakenly ask you to leave. Usually, we should warmly receive some friends and neighbors. If the guests stay too long, it will affect your affairs or work and rest. At this time, you must reduce the conversation, just listen and don't talk, don't pass cigarettes and don't add tea. If the guest doesn't get the hint, you can simply say, "I'm sorry, me? "and so on, politely explain to the guests the reasons for ending this visit and conversation, and the guests will say goodbye carefully. In fact, this embarrassing situation can often be avoided. As long as you let the guests know that you have something to do or need a rest for some reason when you invite them, or when you receive a conversation, the careful guests will take the initiative to say goodbye on time with a little reminder.
Friends who haven't seen each other for a long time should stay for a light meal, and ordinary guests should be invited to have dinner together during the meal time. The preparation of dishes depends on the situation, and it is generally better to be a little richer than usual. When serving food to guests, fill eight bowls, not too full. When a guest says he is full and doesn't want to eat any more, don't insist that he eat any more. Pay attention to drinking water after meals.
_ _ C. Farewell to Fujian —— A knowledge that cannot be ignored. Social activities are also learned, and they don't pay attention to the etiquette of seeing guests off. Even if you receive them well, you may give up all your efforts and leave a bad impression on the guests.
When guests want to leave, they should generally stay politely. This is not an unnecessary ceremony. Because this often happens, the guest originally wanted to talk to the host, but he was afraid that talking too much would affect the host and his family, and he was worried and contradictory, so he observed the host's reaction by "leaving". Therefore, when a guest with this mentality asks to leave, he will be disappointed if he is eager to see the guest off without staying. If the guest wants to leave, wait until the guest gets up, and then the host gets up to see him off. It is impolite to get up before the guests to see them off.
When the guests leave, everyone present should stand up with a smile and say goodbye kindly, so that the guests can feel that every member of this family is warm and hospitable.
If the guest brings a gift, the host should express his gratitude and return the gift appropriately when seeing the guest off. You can't be indifferent to the guests' gifts, and "come without being rude." If friends, relatives and old friends bring gifts, don't be indifferent, be grateful as if they deserve it, or ask them not to bring gifts in future visits, or return some gifts accordingly. For example, when guests visit, they often bring some gifts, such as candy and cakes, to the elderly or children of the host family. When the host sees them off, they can give back some sweets and cakes prepared by themselves to the elderly or children of the guests. If you are not prepared in advance, you can also express your gratitude for the time being and then return to the visitor's home with the corresponding gifts.
When seeing off guests, they should generally be delivered to the door or street corner. Regular customers, old acquaintances or ordinary visitors can also be sent to the door or stairs to say goodbye at will. After seeing the guests off, be careful not to turn around and close the door too heavily, lest the guests mistakenly think that the host is dissatisfied with him and have doubts.
Farewell to distant guests, but also to take the initiative, enthusiasm and care. After learning that the long-distance guests are leaving, you should ask in advance the departure time of the guests, the number of vehicles you need to take, whether you need to check your luggage or buy tickets. When seeing them off, accompany them to the station, dock and airport, and prepare fruit, snacks and other meals for the guests. It is impolite to see guests off at stations, docks and airports. Unless there are special circumstances, you usually wait for the train to start, the ship to anchor, the plane to set sail, wave goodbye and leave the guests prematurely. If you can't send it far for some reason, you should explain the situation to the guests, apologize, or ask someone to send it on your behalf.
In short, whether you receive guests or send them away, you should make them feel warm and harmonious, let them feel that the host is sincere, enthusiastic and polite, and leave them with good memories.