Job description: Promote the summer camp, record the information of interested classmates or parents, and facilitate the next telephone sales.
Work execution:
A brief understanding of each class and class time, and then began the publicity work. When I saw the children, I stopped them and asked, "Hello, children, I'm our teaching assistant in New Oriental. What grade are you in? " Children are full of arguments: "I am in grade three" and "I am in grade four" ... I said, "We have a summer camp this summer. Do you want to go? " "Yes", "My mother won't let me go" and "I want to learn Olympic Mathematics" ... Then I went on to say, "Never mind, you leave your parents' phone number with the teacher, and I'll tell your parents later to let you participate, okay? "Then, the children left me their contact information. I think this job is also quite simple. Then a teacher came up and asked, "What are you doing?" I quickly explained: "I am a summer camp teaching assistant, helping Mr. Zhang to publicize and record their information." "It turns out that except for teacher Zhang of our summer camp project team, other departments simply don't understand the existence of our group of people. As a result, these two days in North Street made me feel bored, and there was no one to talk to except my parents.
Then I remembered what a teacher told us. One of his students resigned after working in a company for a long time. The teacher asked him why he didn't continue to do it. He said that big companies are impersonal, everyone is busy, and no one wants to teach you this newcomer. So he couldn't bear to resign. I feel the feeling he said at the moment. But then again, the bigger the company, the more formal the operation, and the clearer the responsibilities of each position. It's definitely a radish and a pit. No one can talk to anyone but work. At this time, I thought of Bo Xin again. Although it is a small company, it can manage meals and work easily and flexibly. One person can't wait to be used by eight people, and his personal value is fully reflected. It's beautiful for the boss to play with the employees! ! At this time, I am depressed. What do I want? think ...
Thinking comes back to thinking, and work should continue. Holding a leaflet to the parents waiting for their children to finish class, he said, "Hello, parents, I'm our call teacher in New Oriental. How old is your child? " Once parents are our goal, we should directly lock in and say, "How is your child's English now? Are you interested in learning? Is your spoken English good? Do you usually speak English at home? " As soon as this series of questions are thrown out, parents are basically helpless, and then say "We have launched such a summer camp for your child's problems", and then "…" tell our advantages, and the parents who are tempted will leave their phone numbers. Haha, the work is basically ok.
Of course, some parents don't dump you directly, but will say "You don't have to say it, I'll see for myself" and "We won't participate". ..... and so on. I'll feel a little embarrassed then. From this perspective, there are still many communication skills, which still need to be strengthened in practice. If you want to be accepted by the other party, you must know what the other party's needs are and then give professional advice. This "major" is very important, very important and quite important. Professional performance in several aspects: 1, professional business. Tell parents what is the reason for their children's poor English and how to solve it. 2. Professional services. This may be as small as sound, size, expression and action.
In short, today's work went smoothly, and 20 incoming text messages were successfully settled, and a small number of parents were very interested. In short, the task is completed. But it's really boring in the process of waiting. Once again, I feel that grass-roots work is not easy.
Follow-up: improve work efficiency and target customers.
Personal opinion: In fact, if the front desk and teachers help to complete the publicity work, the effect will be better. After all, the execution and persuasion of teaching assistants are incomparable to teachers. Experience classes should be exciting enough to attract applicants directly.
June 28(th)
Nowadays, students don't look very young or very big. Because of my experience yesterday, parents and children aged 3 or 4 are most interested in this summer camp. Parents whose children are too young are not at ease. Children who are too old have a tight summer vacation schedule. What calligraphy, painting, music and dance, olympiad, mathematics, olympiad, Chinese ... It's so hard! ! So, there seems to be no result today. I have to sigh after watching my parents fold the leaflets into planes after several publicity activities.
Follow-up: The next publicity should find a helper, and the effect will be better with two people. North Street also belongs to the concentration of our target. Therefore, we should strengthen publicity.
June 29(th)
Today, I finally met my relatives, and finally I am not alone. So although I still stand in the lobby for consultation, time seems to pass faster with a spokesman.
Today, I mainly deal with parents, and few people consult the summer camp. But we don't understand other courses, so whenever parents consult, we are speechless, which makes us very passive and makes the management of New Oriental unable to keep up. I can't help it The department is different, so I can't be flexible.
However, today I saw that the teachers in New Oriental are really young! Looks like me. Then there are students ranging in age from three to thirty in New Oriental. I also see my own gap. Considering that my English level is below junior high school, I can't be confident in this place. Hey!
I'm doing telemarketing after work. At this time, the affinity of sound and the fluency of language are very important. In a word, today's work went smoothly, and the difficulty was nothing. The next step is to persist.
Follow-up: I think there are better publicity methods to make this enrollment work more efficient. think ...