Learn communication skills
Learn communication skills. Communication between people is very important. Besides, we are social animals. In life, study and work, we all It is inevitable to interact with people, and communication is also an art. Learn how to learn communication skills below. Learn communication skills 1
1. Learn to let others talk.
Learn to listen to the other party’s speech, not only listen to the content, but also carefully observe the other party’s demeanor, expression, and gestures when speaking. Through these non-verbal messages, correctly understand the other party’s true meaning. Make the other party feel you Respecting him can also guide the other person to speak and give him enough time to speak.
2. Be organized and move people with emotion.
It is better to speak well than to speak too much. Say something that can move the other person.
3. Use the word "I" well and the word "you" well.
Sometimes starting with "I" makes people feel less aggressive, depending on the tone of the speech. In addition, always say "What do you think?" instead of "I think..."
4. Don't interrupt other people's conversations.
Just nod. You should avoid talking over others, arguing, etc. If you really need to interrupt someone else's conversation, you should first apologize, tell the other person the reason, and ask for the other person's understanding.
5. Use less boring words.
Avoid swearing, lies, cruel words, short stories and ugly words.
6. Pay attention to praising and affirming the other person.
Don’t irritate the other person, listen carefully and speak in camera. The choice of topic should depend on the atmosphere around you, and avoid talking about other people’s privacy.
7. Different people have different qualities.
Either out of jealousy and malice, or because you want to raise your own self-esteem by revealing other people's privacy. These practices will be deplorable.
8. More discussions and less arguments.
As long as the intention is good, discussion is equal to conversation. On the contrary, angry and heated arguments are the enemy of pleasant conversation.
9. Learn to mobilize the other person’s emotions.
Mobilize the enthusiasm and enthusiasm of others to participate in the conversation, and obtain ***knowledge***.
10. Be good at listening.
Listening is as important as speaking. Don’t be distracted and misunderstand what the other person wants to express; don’t let your eyes stagnate and be downcast. Being a loyal and interested listener will also earn you the respect, love, and acceptance of others.
Methods of effective communication
1. Prepare in advance
Communication initiated by me (including but not limited to formal meetings, Sharing business, having work meals together) must be prepared in advance.
The form of preparation will be different.
Formal meeting | I will prepare slides;
Informal communication | I will do homework on the other party's personal situation.
What I want to say is that the main premise of communication in the workplace context is value exchange. Everyone has different abilities, and the value that can be exchanged has different emphasis. But preparing in advance shows respect for the other person's time, which is at least a responsible attitude. This has nothing to do with rank, this choice is very professional.
2. Unify speaking skills
Students who have worked with me all know that I will definitely spend at least one page on the slides used for communication. To define the vocabulary of the project.
I have observed that many times the differences in communication are that the two parties are not discussing the same thing.
For example, when discussing revenue indicators, the finance department focuses on the contract amount, the sales department takes the received amount as the standard, and the operations department focuses on recognizing revenue. Because of their different positions, the income mentioned by each party is not essentially the same thing, let alone used for assessment.
In content-producing teams, much work lacks standardized expression. For example, I often hear that the style does not match, the tonality is wrong, there is a lack of memory points, the black is not gorgeous enough, etc.
This type of communication is also the most prone to disagreements and conflicts, often involving aesthetics, tastes, and values. In this scenario, if there is no way to unify the words, the communication will inevitably lose focus, and it is impossible to reach an agreement.
3. Face-to-face
As mentioned earlier, if communication occurs through online software, the information source of the chat tool is very rich. While the other party is communicating with you, he is also accepting information from other parties. "Torture". The efficiency of information arrival will be compromised.
When communicating face-to-face, you not only gain the other party’s reply, but also capture the other party’s demeanor, tone, habits and other information. At the same time, you can also convey information to the other party in the same way.
Communication cannot be limited to pure text exchange, but must facilitate communication between two people.
Therefore, I suggest that formal communication be conducted face-to-face. If there are geographical restrictions that require the use of Internet tools, it is also recommended to turn on the camera and appear completely in front of the other party.
As the saying goes, "Don't call us if you can talk in person, and don't send WeChat messages if you can talk on the phone."
4. Complete the meeting minutes
The communication minutes are a summary of the entire communication process. They allow us to clearly understand what topics were discussed, what conclusions were drawn, what differences existed, and what follow-up Which tasks to advance.
It is agreed that the communication minutes will be used as a milestone event to provide background support and accelerate the progress of subsequent work.
If agreement cannot be reached, the communication minutes will also serve as a memo to mark the points of disagreement in the process and find more possibilities for cooperation.
Taking the initiative to send communication minutes is a sign of thoughtfulness and professionalism, and will give you extra points when maximizing your knowledge. Learn communication skills 2
1. How to improve communication skills
1. Choose the appropriate communication method
The so-called communication is not face-to-face communication, except verbal communication , you can also communicate through text communication such as letters and text messages. Different communication methods are used in different situations to achieve their own effects. For example, when the other person is angry with you, you have no chance to communicate face-to-face with the other person, and you may get twice the result with half the effort. At this time, you should choose text communication such as letters to communicate.
2. Seize all communication opportunities
Sometimes when the other party is busy, if you don’t fight for it, you will lose the opportunity to communicate. You should tell the other party promptly that your communication with him or her will only take up a short time, for example, please give me one minute. In this way, you may have an opportunity to communicate. As long as your language is exciting enough and the topic is attractive enough, the other party may give you more time to communicate.
3. The communication language should be concise and concise
When communicating face-to-face, the topic should be clear and concise, so that the other party can understand the meaning and intention of your expression. When communicating, you talk a lot. If you make the other party confused or your words are very ambiguous and cause the other party to misunderstand, it is a big mistake.
2. How to lay the foundation for improving communication skills
1. Read more
The so-called reading more means reading a lot of books, no matter what You can read books on all subjects. Through reading, you can gain experience that you have never experienced before and accumulate knowledge so that you can master various knowledge points and lay a solid foundation for communication in language and writing.
2. Read more
The so-called read more is to obtain hot information in today's society by frequently going to the Internet to read information and by watching TV, movies, newspapers, and magazines. Find something to say when communication is cold, so as to find topics of mutual interest and guide you to the topic you want to express.
3. Write more
The so-called more writing means to improve your calligraphy and writing skills by practicing more pen (hair) calligraphy and writing articles, and enhance yourself in the minds of others. Cultural taste, thus laying an impression foundation for communication.
The above is about how to improve communication skills. There are many methods. First, you can develop good habits of listening, speaking, reading and writing, and then slowly choose some ways to improve. Pay attention to the methods and Skills will have the effect of getting twice the result with half the effort. Communication needs to be concise and concise, not too cumbersome. Learn communication skills 3
What are the skills of interpersonal communication
1. Speak your thoughts
When the information is conveyed, most people will Afraid of not living up to society's expectations and shy to express their ideas. People often tend to keep their thoughts to themselves during conversations. The main purpose of effective communication is to express one's ideas in a specific environment.
2. Understand the nuances of communication
Communication is no longer limited to verbal communication, but has become an effective way of connecting between people. There are many factors that interfere with and distort information transmission in the communication process. The content and meaning of the information are often misunderstood during the communication process. Understanding this subtle distinction will make you more aware of your need for self-improvement.
3. Be good at listening
Communication is not a one-way process. Listening is as important as speaking. In fact, most communication experts agree that the ideal communicator listens more than he talks. It sounds encouraging that talking can ease relationship troubles, but sometimes just listening can do the trick. It not only enriches your communication experience, but also allows you to get more buzz from other people.
4. Maintain eye contact
Every speaker believes that the perfect way to attract an audience is to maintain eye contact with them. Looking someone in the eye while talking tends to draw their wavering attention into the conversation. If you want to improve your communication skills and attract your attention.
Focus on the audience and remember to look them in the eyes when speaking. Eye contact can invisibly focus the speaker's attention. Without eye contact, verbal communication is completely useless.
5. Touch the other person’s arm during the conversation
During the conversation, small movements like putting your hand on the other person’s arm can help you establish a subtle tacit understanding! Touch satisfies both parties' good wishes for physical contact, and you will find that your emotions become calmer.
Soon you will find that this small action brings you incredible benefits: when faced with your request, others will no longer say no without mercy! The more body language the better, but you must also pay attention to propriety. Being too close to someone you don't know well can make you look weird.
6. Stop being so sullen and smile
Don’t think that you can only laugh if you are in a good mood. Studies have proven that pretending to smile is actually a psychological fake. , the mere act of smiling will make you happier. Of course, the premise is that you are not mentally uncomfortable at that time.
When we smile, our brain sends us a message: I am happy. Then our body relaxes. And when we smile at others, they will feel more comfortable, and most people will smile back. This virtuous cycle will indeed make us happier.
7. When chatting with friends, stand closer
When chatting with friends, relatives or even traveling, we are accustomed to keeping a safe distance from others at any time. Everyone's safe distance is determined by personal experience, cultural background, family environment, and even professional habits. The distance varies, but distance does not always produce beauty. Sometimes it is this distance that becomes the barrier between you and your friends. The culprit.
Next time you are talking to a friend, bravely step closer. You will find that standing closer makes your hearts closer.
8. Other effective communication methods
Human beings are excellent competitors. We compete with others in life and learn new things in the process. The best way to improve our communication skills is to learn from others. Only by observing others do you have the chance to learn something useful.
Observing other people talking will help you learn the best things about them. Find peers with good communication skills and observe them closely. Imitate their speech patterns and habits. Over time, not only will you become as social as them, but you'll also develop your own unique style.
9. When interacting with others, express your appreciation for them
When you see a community security guard helping an old lady go upstairs, praise him immediately. Don’t feel that this person is actually a good person. Not bad, but don't say it out loud. Showing your appreciation will make both the security guard and yourself feel happier.
Tell your mother that the food she cooked is delicious and thank your boyfriend for waiting for you for ten more minutes. Learn to sincerely and proactively praise people. When you discover the advantages of others, praise them immediately and express positive and positive opinions. , you also open your heart, and the connection with the other person is further deepened. After a while, you will find that you are the biggest beneficiary. You know, giving is happier than receiving.
10. Body language is also important
The expression of body language itself does not require spoken language. It can complete communication through personal special movement habits, expressions and body behaviors. Effective communication requires a perfect combination of verbal communication and body language to achieve a stunning effect on the audience.
To convey a given message, rich gestures, vivid expressions, and body language are excellent ways of conveying it. A deadpan expression will only bore the listener, whereas a varied expression will get good results. To improve your communication skills, you should observe more how others speak. Talk to yourself more, practice your body language in the mirror, identify your shortcomings and correct them.