Summary is a written material to analyze and study the experience or situation at a certain stage of work, study or thought. Through it, we can correctly understand the advantages and disadvantages of previous study and work. Let's take some time to write a summary. So how to write a summary in a new way? The following is a summary of my work in seven quarters for your reference, hoping to help friends in need.
Quarterly Work Summary 1 I. Public Welfare Theme Activities
(a) to carry out caring actions, caring for the children of builders. 5438+1in the middle of October, a caring activity for teenagers was held. More than XX children from 9 streets came to the activity center to participate in youth care activities to welcome the Spring Festival, experience scientific and technological activities together and receive holiday gifts from the center.
(2) Organize national defense education activities during the Spring Festival to raise national defense awareness. At the end of June 5438+ 10, 45 Young Pioneers from the "Peacekeeping Youth League" of Luohu Junior Military Academy were organized to enter the "Haoliulian" in Shenzhen Special Zone to carry out military condolences and national defense education activities, visit the Shi Lian Museum, the internal and external layout and the cultural and sports room, and conduct queue training to raise national defense awareness.
(3) To host the Volunteer Cup table tennis tournament in this district, so as to enrich the cultural and sports life of volunteers. At the beginning of June 5438+ 10, we hosted the volunteer cup table tennis tournament in the whole region and organized eight volunteer table tennis teams to carry out group competitions, which enriched the cultural and sports life of volunteers and improved their physical quality and cohesion.
(4) Hold a retrospective exhibition of public welfare activities in 20xx years to publicize the position culture of activities. In March, the Center held a retrospective exhibition of 20xx public welfare activities, which showed the achievements of the Center in carrying out public welfare services, and produced an annual report of 20xx activities, which strengthened the publicity of the Center's public welfare image.
Second, education and training.
(five) 20xx autumn special report performance activities. Taking piano, guzheng, pipa, erhu Orff and dance as units, this paper summarizes the special session of 20xx autumn teaching report. While fully summarizing and commenting on the performance organization, program quality and teachers' teaching situation in the autumn of 20xx, the performance tasks and related competition tasks in the first half of 20xx are arranged, and teachers are required to make a good teaching plan in the spring and strive to combine teaching with performance.
(6) Prepare for the competition. On June+10, 5438, the art calligraphy teacher was called to participate in the 20xx Shenzhen Children's Art Flower Festival mobilization meeting, and the tasks of the contest were arranged, and the creation plan and specific implementation plan of the entries were formulated. Since the end of February, teachers have entered the stage of assisting students to create entries.
Spring training began in 20xx. Make comprehensive and meticulous preparations for the start of 20xx spring training, with the focus on holding a good teacher work meeting. The teachers' meeting was held successfully. While repeatedly stressing that teachers should do a good job in ensuring students' safety, the meeting fully summarized the achievements of 20xx training and arranged the key work of 20xx annual and spring training. On March 10, the spring training class started smoothly and the training work was on the right track. At the end of February, the Ministry of Education, the Ministry of Civil Affairs, Ministry of Human Resources and Social Security and the State Administration for Industry and Commerce jointly issued the Notice on Effectively Reducing the Extra-curricular Burden of Primary and Secondary School Students and Carrying out Special Governance Actions in Off-campus Training Institutions, and held meetings of teachers in related disciplines for many times, requiring teachers to fully understand the spirit of the notice and adjust the contents of the courses taught according to the problems pointed out in the Notice and the scope of contents that need to be rectified, so as to make teaching pay attention to cultivating students' interest and scientific and reasonable development of students' abilities and not to exceed the syllabus.
Third, art groups.
(eight) to complete the spring enrollment plan. The dance troupe enrolled 57 students in spring, divided into two echelons. The orchestra consists of 53 people and consists of two echelons.
(nine) teaching report and teaching research work. June+10, 5438, organized the autumn teaching report of dance discipline with the training department, made the spring teaching plan, and the dance troupe teachers participated in the study of the national children's dance textbooks in Feng Wu; In mid-March, a seminar on spring teaching plan of dance discipline was held to review the teaching plan and arrange the performance. The dance troupe concentrated on rehearsing for the 11th Children's Flower Show in Shenzhen.
Fourth, venue services.
(10) Follow up the planning of two libraries and one center. Cooperate with the work related to the relocation of the Youth League Committee to the central office, and do a good job in the preparatory work for the renovation project of the central canteen.
(1 1) Building maintenance project. Complete the maintenance of broken patio glass, the repair of floor seepage in the arena room, the maintenance of central air-conditioning host and the cleaning of central air-conditioning and split air-conditioning in the building.
(12) safety management. Improve the safety ledger of key fire units, and do a good job in rectification and upgrading according to the inspection requirements of fire police in the jurisdiction; Scrapping of fixed assets and warehouse cleaning; Organize all employees to watch the warning record of the lack of responsibility of the main body of production safety.
Quarterly Work Summary 2 The work summary for the first quarter of 20xx is as follows:
I. E-commerce business data are as follows:
1, auto insurance: As of 20xx1,the company has issued * auto insurance business, with accumulated auto insurance amount of * yuan and business income of * yuan, accounting for *% of the plan for the first half of the year.
2. Air tickets: As of 3 1 20xx, the business front desk has issued * * * * tickets, counting * * *.
3. Village Post Tesco: As of 20xx, 3 1 * The business of Village Post Tesco franchise store includes * auto insurance business, totaling * * yuan.
Second, the main problems and the next work plan
(1) Automobile insurance: The main problems are:
1. Most employees are not active in marketing, lack confidence in business development, and do not attach importance to auto insurance business, especially some financial outlets.
2. The boss of Village Post Tesco has not fully realized the basic knowledge of auto insurance, and his enthusiasm has not been fully mobilized.
The next work plan:
1. Continue to renew the warranty, send the renewed customer information to each class in advance, and implement the principle of "whoever issues the bill will follow the bill" to ensure that the customer renewal rate is above 80%. Praise and reward the successful single shift, report the progress of auto insurance business every week, and boost the confidence of employees.
2. Continue to provide training and guidance to the shopkeepers of Village Post Tesco, enhance the shopkeepers' interest in auto insurance and active marketing awareness, and enhance their willingness to place orders.
3. Formulate incentive policies, create a benign development atmosphere, fully stimulate the sales enthusiasm of the employees in the class, and guide the employees in the class to make better use of the customer resources at hand.
4. Follow-up marketing should be carried out in combination with the expired insurance customers who handle the green sign business of vehicles, and more efforts should be made in marketing.
Quarterly work summary 3 1. Strengthen management and improve service quality.
Strengthen the education and management of office staff, and firmly establish the idea that "office work is service". Strengthen the study of political business, require office staff to abide by the rules and regulations of their own units, resolutely overcome bad tendencies such as lax discipline and inefficiency, and strive to improve service awareness and service level.
The second is to optimize means and promote standardized management.
Establish and improve various rules and regulations, and apply modern management science to all aspects of office work. Office staff should strengthen their study, save resources and improve work efficiency.
Three, coordinate the relationship, so that the overall work of our bureau can be carried out smoothly.
While doing a good job in a series of work such as foreign reception, document management, family planning, letters and visits to maintain stability, comprehensive management, etc., we should play a good role as a hub, actively coordinate with various departments, and conscientiously do all temporary work.
The office will do a good job in the following aspects:
1, send and receive documents in time and submit them to the main leaders for review. According to the review opinions, convey them to the leaders in charge and relevant personnel for processing. Do a good job in drafting official documents, strive to ensure the quality of official documents, and ensure the timely, accurate and safe operation of official documents.
2, timely do a good job in the unit work arrangement notice, holiday arrangement notice, government duty arrangement and other matters.
3, do a good job in the preparation of the director's office meeting, all cadres and workers meeting and other important meetings, and make meeting records.
4, continue to do a good job in the comprehensive management of social security, letters and visits to maintain stability, population and family planning, safety in production and other work objectives, timely feedback letters, letters and visits to reply to the report.
5, cooperate with various departments to do a good job in government affairs disclosure and file management.
Summary of Quarterly Work In the second quarter of 20xx, the Federation of Trade Unions of our bureau actively played the role of a bridge between grass-roots trade unions, cared about workers' production and life, solved problems for workers, worked hard to do practical things for workers, and actively carried out various activities. The specific work is as follows:
1. In order to implement the spirit of the Labor Committee of the Group Company and mobilize the enthusiasm and initiative of the cadres and workers of the whole group company to learn, use, know and abide by the law. In May-June, eight study materials related to legal knowledge were compiled, including Contract Law, Property Law, Product Quality Law, Law on the Protection of Women's Rights and Interests, Bidding Law, Guarantee Law, Work Safety Law and Marriage Law. And distributed to all units and subsidiaries to ask the law popularization Commissioner to organize learning; At the same time, we also organized relevant units and subsidiaries to conduct on-site training on contract risk prevention and control, construction project bidding and evaluation methods, financial risk legal prevention and control, marketing legal risk training, bidding practice, product quality law, guarantee law and guarantee risk management.
Second, in order to strengthen the study of professional knowledge of new employees in the legal advisory office, let new employees explain their professional knowledge to other employees in the office, and then discuss and ask questions. This way of learning not only enriches the minds and knowledge of new employees, but also improves their practical work ability.
Third, adhere to the system of making factory affairs public, and make public issues such as wages that employees care about in a timely manner, so that employees can understand the reasons for decision-making, the basis of policies and the current operation of enterprises, and let employees understand and support them.
4. Establish and improve employee birthday files, carry out birthday condolence activities for members, make birthday cards for four employees from April to June, and distribute them to solatium.
Five, in order to enrich employees' spare time, organize a spring outing to climb the mountain.
Six, establish and improve the maternity information files of female employees, care about the study, work and life of employees, do good deeds and do practical things for employees sincerely, and help employees solve problems. Carry out "send warm" activities to express condolences to sick employees, family members who died of illness and business-related personnel. Send the warmth of the organization and help them solve practical difficulties.
Seven, every Friday or Monday, the minister presided over the party and government work conference, to convey the spirit of all kinds of meetings, to discuss the work, life, study and other issues that employees care about.
Eight, actively participate in the photo calligraphy competition organized by the company's trade unions, 1 1 employees submit photos, accounting for two-thirds of the total number of legal advisers.
9. Pay the union membership dues on time, and the collection rate of membership dues will reach 100%.
In order to strengthen the company's safety production management, implement the policy of "safety first, prevention first", prevent and reduce production safety accidents, and ensure the safety of people's lives and property, combined with the company's actual situation, the safety production work in May 438+10 is reported as follows:
1. According to the actual work, the work focus was clarified, the work measures were strengthened, the work idea was determined, and the division of responsibilities was clarified, so that the work of safety production had goals and measures, and everyone had tasks and responsibilities, so that the safety responsibility played a role and produced results.
2. According to the characteristics of the department's safety production, make a safety work plan and implement the company's daily safety management requirements.
3. Closely combine safety production with current work. Every time I go to the dock site to find out the situation, the most important thing is safety first, the sea breeze is strong, the waves are big and the environment is poor, but the company's mental safety comes first, and prevention comes first, so keep it in mind.
4. Management of office appliances: safety measures for telephone lines, computers and fax machines to avoid the safety caused by electric shock and fire.
In the future work, we will further implement the guiding spirit of safety production, grasp various safety management rules and regulations, clarify the responsibility of safety production, and let everyone fully realize the importance of safety production, and safety is benefit. Carry out the work of safety production in a thorough, solid and unremitting manner to ensure the stability of safety production.
Quarterly Work Summary 6 has entered the fourth quarter of xx. Let's talk about the hotel operation in the last quarter (July-September). In the last three months (July-September), the catering department planned to complete 465,438+070,000 yuan, and actually completed * * * million, and the housekeeping department planned to complete * * * million, and actually completed * * * million (* * * million is financial statistics, excluding the actual turnover with rooms caused by time difference and the cost of changing to catering breakfast, and the room statistics are * *. The total planned completion of the hotel is * * * million, and the actual completion is * * * million (excluding the room rate of * * million), which is * * * million less than the planned task, and the scheduled task at the beginning of the year has not been completed. The following is a summary of the work in the second quarter according to the actual situation of our hotel.
First, the work of various departments in the second quarter is certain.
In the second quarter of this year, all departments of our hotel were able to actively and seriously complete the reception task of the hotel. Successfully received the star rating work of our hotel by the provincial star rating committee, the National Day celebration banquets of the National People's Congress and the Chinese People's Political Consultative Conference, dozens of large-scale wedding banquets and the reception work of national, provincial and municipal leaders, and achieved excellent results. During this period, all departments coordinated with each other to help * * * do a good job in reception and actively complete the tasks assigned by superiors. This spirit of solidarity and mutual assistance needs to be carried forward.
Although the catering department failed to complete the planned turnover in the second quarter, on the whole, everyone was able to carry forward the positive team spirit. For example, in September, 10, there were only six or seven waiters for various reasons, but in the case of many wedding banquets and heavy workload, they were still not afraid of hardships and tiredness, and insisted on completing their jobs.
In the second quarter, the housekeeping department overfulfilled the task with everyone's efforts, which is inseparable from the efforts of all the staff in the housekeeping department. Especially in the four-star evaluation of the reception hotel, it is also very excellent. The housekeeping manager and foreman led all the staff of the housekeeping department to work overtime to improve the facilities and equipment of the guest room in the case of heavy passenger flow in summer, and cleaned all the rooms and public areas in the hotel lobby again. During the reception, all the managers personally attended the service. In the second quarter of this year, the number of rooms reached a new high compared with previous years. In the case of shortage of staff, all the staff in the housekeeping department worked hard together. In addition to completing these tasks, they also actively participated in the reception of large banquets. Generally speaking, the housekeeping department should praise it separately. I also hope that you can continue to maintain the spirit of hard work and unity in your future work.
In the last quarter, the security department also worked hard. It stands guard during the day and patrols at night, and is responsible for cleaning the public areas of the hotel and watering the saplings. /kloc-since the beginning of 0/0, with the increase of wedding banquets, comrades who work at night shifts only rest for two hours every morning and return to work, dispatch vehicles, clean up the scene, and actively assist the food and beverage department in delivering food and closing tables. This spirit of solidarity and mutual assistance should also continue.
In order to ensure the normal and stable operation of the hotel, the engineering department has also completed its work seriously, arranging personnel deployment every day and supervising the decoration of the hotel. At the same time, it also actively deploys personnel to assist the Food and Beverage Department in the reception of various banquets.
The work of the financial department is also relatively smooth. Doing a good job in financial analysis and accounting ensures the accuracy, truthfulness, completeness and reliability of all data and financial statements. At the same time, we also actively do a good job in closing accounts receivable to ensure the timely realization of hotel income, and assist the reception work of the catering department while working overtime for many times to solve the problem of insufficient staff for wedding banquets and large banquets. This spirit of teamwork is also commendable.
Second, the work of all departments in the last quarter needs to be improved.
The variety and quality of hotel specialties need to be further improved. Judging from the overall situation this year, the operation of the restaurant is not optimistic, so we should look for the reasons for the decrease of restaurant guests subjectively. From the guest structure, it is not difficult to see that the number of local guests is decreasing, and the regular customers of the government, bureaus, towns and surrounding areas are obviously less. What is the reason? Every day, we discuss how to improve sales performance in view of the limited catering market. The most important thing is to improve the quality of dishes and adjust the color of dishes. Every year, our catering sales can complete the task. Many people have an unshirkable responsibility for this situation this year. Here I would also like to give some examples of obvious deficiencies in our work: for example, some people come every day, or even twice a day, so why not change the varieties for others? Every day means * *, * * * * *, can we develop more varieties of staple food? ! The quality of the dishes is also unstable. Take breakfast as an example. The hot dishes cooked every day taste different. Some are good, some are bad. This should not be a technical problem, but a responsibility problem. When cooking, use more snacks and work harder. I don't believe this dish is bad in color, smell and taste. Imagine, if you are a frequent visitor, this dish is delicious today and invite others to try it tomorrow. It was delicious when it came, and the result was completely different from the first bite. what do you think? ! Will you come often in the future? We should respect our guests. I have raised this matter to the level of respecting guests today, and it is by no means grandstanding! We are a hotel, and the goods we sell are our dishes and our services. If these are not excellent or even fail, how can we respect our customers?
Recommend new dishes to guests every week, and pay more attention to the stability of food quality while saving. As the main manufacturing department of catering products, the kitchen should improve the comprehensive utilization rate of various raw materials. On the premise of ensuring the quality of hotel catering products, we should make more efforts in the design of dishes, comprehensively utilize raw materials, reduce the waste of auxiliary materials and leftovers, and control the growth of costs. The promotion of new dishes is now being done by everyone, and the varieties are also increasing. Please remember that new dishes should be cooked well, not only. The introduction of new dishes is not only to increase varieties and change tastes, but more importantly, we need to ensure the stability of the quality of those popular and well-evaluated dishes, not today's tastes, and tomorrow's dishes will be the same. New dishes should be reasonably matched and can't be imagined at will. If you can't mix it at will, it's a new dish, and you should follow the traditional workmanship. Many of our comrades are seriously studying their business and improving their level, but at the same time, some people just look glamorous on the surface, but in fact they don't have any real talents. The most hateful thing is that they don't know how to study and improve their level! These people should seriously reflect on what they should do in their future work. This is not the first time that we have raised the issue of cost control. Here, I still want to emphasize that under the premise of not reducing the quality of dishes, we must strictly control costs, and prices and wages will rise. These can't be controlled, but we can still save water and electricity and use raw materials reasonably.
Quarterly Work Summary 7 In a blink of an eye, the time of the third quarter ended like this. As a clerk in xxx Bookstore, during these months' work, I fully absorbed the guidance and training of the manager and fully exercised myself. Let yourself have a lot of gains and promotion in your work.
Now reflecting on my work this quarter is actually an improvement compared with the past, but if compared with other colleagues, my growth is not so obvious. Therefore, in the summary of this work, I also made a profound review of my own problems and shortcomings. The following is my summary of my work:
First, the ideological aspect.
At the beginning of this quarter, I rethought my work ideas. As a bookstore clerk, I am not only a manager in charge of book management, but also a service provider who brings suitable services to customers!
To this end, I adjusted my thinking in my work, strengthened my service attitude, and deepened my service consciousness ideologically, which made me more careful and careful when facing customers! Can also better maintain a smile and full demeanor.
Second, the ability to work.
As a bookstore clerk, in my work, I don't just do a good job of serving and sorting out bookshelves. In addition to opening a shop, we also need to sort out the newly arrived books, sort them out, and prepare them to be put on the shelves in time.
In terms of shelving, we should consider using it as a seat and how to vacate such a position. It can be said that if you don't know enough about the books in the shop, it is not only difficult to move, but also difficult to do well.
But in this quarter's work, under the guidance of the store manager, I realized the arrangement law between bookshelves and learned a lot of skills. After full practice in my work, I have completely mastered this ability. There have been many improvements in all aspects of work.
Third, personal analysis.
Judging from the situation in the third quarter, my biggest problem is details and service, because I am not a particularly extroverted person, so my performance in management is not particularly good. Sometimes I find some customers' bad habits, such as smoking, but I can't dissuade them in time, so I have been criticized. I'm really ashamed of it.
Therefore, in the future work, I will strengthen my exercise, so that I can better master my work ability and improve myself better! In addition, because the handling of books is really heavy, we should also strengthen exercise in physical strength and work and rest. Let yourself do this job better!
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