Doing business with Chinese in Southeast Asia
Chinese and Taiwan Province people are smart and smart in business. The trouble is that they know Chinese, and they can basically be regarded as China hands. But they are afraid of trouble and don't want to cooperate with different factories all the time. They really want to cooperate with a reliable foreign trade company in China. So when working with them, you must be sincere and dedicated, so that they can be trusted.
Do business with guests from the Mediterranean coast
The guests in this area are rich and a place where big customers are concentrated, but they have high requirements on price, quality and service, and you should be professional when following them up.
doing business with Muslims
according to experience, guests from Muslim countries are basically very procrastinating. They agreed to remit money this Monday, but they will not receive the money until next Tuesday, which is a torment for us.
people in Muslim countries will bargain. Keep in touch with them at all times. They will ask many questions that have nothing to do with trade, but they know their market well. The best way to communicate with them is to chat directly with MSN, and it is necessary not to let him go offline until he reaches his goal.
Also, as long as they promise, they will honor it, which is even better than some guests in Europe, but they are also quite capable of turning their backs on people.
Also remember some customs and habits of Muslims. They don't eat pork. Try to avoid talking to them about this.
Doing business with Peruvians
It may be a typical South American character, and he is rather lazy. It may take two weeks to send money in one week, and it is useless to rush it. Because they always regard the rest time as particularly important, no matter how serious the business is, they always have to wait until after the holidays. But once they start to do something, they are in a particularly urgent hurry. Even if they can't help them finish it because of the time difference, they have to force you to find a way. It is likely that you are urged by several calls a day. Once you finish this thing, people disappear again, and no matter how you email or call, you can't be contacted.
It's difficult to do business with Poles.
Generally, he will give you a lot of inquiries. Sometimes, after an inquiry has passed for a few months, he will take it out for you to make an offer, but he will report it to you without making any comments, and then he will continue to make inquiries, which makes you sometimes ignore him. I think they may be testing us and will not place an order easily.
Doing business with English people
Most English people are formal, serious, gentle, careful and patient. Western food is the first choice for customers coming to China. British people have high taste requirements: pay attention to lightness, good quality and fine quantity of dishes, varied patterns, and pay attention to nutrients. It is common for English people to eat sweets. When they come to China, they often bring back some sweets, which taste strange and sweet. First, they bring them to you for sharing. One is to keep it for yourself.
my suggestion is that when you meet British customers (or customers from Italy, Spain and Germany in Europe), you'd better take them to eat western food. If you want to go to a high-end western restaurant or coffee shop, they should order it themselves. They pay more attention to table manners than Americans, and pay more attention to the use of knives and forks; When drinking soup, be sure to scoop it up with a spoon and sip it softly; Pay attention to elegance when eating, and talk as quietly as possible. They are so, you should pay attention to it when you accompany them to dinner. It is also an opportunity to learn by imitating yourself, and they are very happy to teach you.
I really can't find a good western restaurant. There is also a way to eat in his hotel. Generally, four-star and five-star hotels have buffets. This way of eating is called buffet, which is of high grade, with a combination of Chinese and Western tastes, and it is convenient to choose. The price is calculated on a per capita basis, generally RMB per person in 2 yuan, no matter how much you eat. There are more than 3 kinds of main courses, and there are many kinds of desserts such as fruits. Take your own plate and serve it after eating. Beer, coffee, etc. should be ordered by the waiter himself, and the money should be counted separately.
From my personal experience, I should pay attention to the following points:
1) Try not to take food you haven't eaten or don't like very much, so as not to waste it;
2) After eating it, I still feel that I need to get it again. I need to ask the waiter to put the plate away, and then you can get a new plate to get the food.
3) Don't throw leftover materials such as bones on the table, but put them on a plate; For the price, the British are very picky. When doing a project, they will ask you to send them the Cost Breakdown, and every item is not allowed to be "tricky". Bargaining is bound to happen. For quality, the British sometimes have harsh requirements, but compared with Germans and Americans, the British especially emphasize the appearance quality of products-including smoothness, scratches, color system, packaging design and so on. You must not neglect the delivery date. If it is delayed, you must do everything possible to make up for it, and you must give sufficient reasons, otherwise it will only lead to fines, and the serious thing is to cancel the order. Generally speaking, when doing business with the British, you should be polite, but you must be cautious, have full respect for each other, and be strict with yourself and your factory.
Doing business with Italians
In terms of goods:
Generally speaking, the delivery time is relatively long, and the rush is not very tight. Pay more attention to the feedback from their consumers, so the quality must be better. If there is a problem with the product, it must be the opposite. In terms of appearance, sometimes the factory gets the color of the tank shell wrong and a small amount of glue stains appear on the surface, but after negotiating with the customer, the customer can accept it better; Unlike Hongkong people and Taiwan Province people, they are picky and pay too much attention to appearance.
Payment:
I, my Italian customer, do letters of credit. The requirements for documents in letters of credit are relatively simple, unlike those in West Asia, South Asia and the Middle East. After all, it is a developed country with good bank credit. Communication: SKYPE is generally used for instant chat. Some people like to tell lies. Sometimes a thing he promised you often takes a week, and the tone of his promise at that time absolutely convinced you, so be careful. The biggest advantage is that after the relationship between the customer and you is relatively stable, he will not change easily, so it is better to maintain it.
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Doing business with Germans
Being in contact with German customers is refreshing. First place, very refreshing, send pictures immediately after the price is quoted, place an order immediately, and there is no counter-offer at all. However, he is very strict about quality and packaging.
It is concluded that Germans are very strict and sincere in their work, but they should do the goods well. Very recognized TUV certification.
Doing business with Israelis
Working days in Israel are from Sunday to Friday, but many companies don't work on Fridays. Working hours are from 8: am/9: am to 4: pm/5: pm.
When cooperating with Israeli customers, you should reply to the letter quickly. If you think it will take a week to reply to Israeli companies, please inform them by fax first.
when introducing yourself to customers, please focus on the main business. If the business spans many unrelated departments, it will leave a casual impression.
It's best to attach a catalogue when introducing the situation. Generally, they are based on the contract. Once the contract is agreed and signed by both parties, neither party may violate or change it at will.
Greeks do business
The best month to do business in Greece is from September of that year to May of the following year. It is not suitable to go around Christmas. When meeting, local business people usually hand you a cup of strong coffee, which should not be refused. Greeks are cheerful, cheerful and hospitable. They are very excited, but they are not malicious. You'd better listen respectfully if the other person talks endlessly.
Brazilians do business
Brazilian customers prefer payment methods other than L/C. When paying China exporters, old customers tend to delay. However, for new customers, if payment is made by means other than L/C, part of the deposit must be received in advance.
Brazilian customers are relatively simple, and once the price is confirmed, there will be little contact. You may still be worried that the buyer has not replied, but it is not surprising that you will suddenly receive the order one day.
French people do business
French people are considered to have the following characteristics in trade negotiations: 1. Their position is extremely firm; 2. Insist on using French in negotiations; 3. Obviously prefer horizontal negotiation. That is to say, they like to outline the agreement first, then reach an agreement in principle, and finally determine all aspects of the agreement. They all have De Gaulle's superb ability to rely on the firm word "no" to seek benefits. Business activities should be punctual and learn a few French conversations in order to move freely.
Japanese do business
The Japanese are very interested in Shaoxing wine and Maotai wine in China. But pay attention to sending calligraphy: calligraphy works or exquisite seals to the Japanese are welcome. We in China like to carve the edge of the seal into a broken shape to show the ancient vigor. If you give it to Japanese friends in this way, the other party will be unhappy. They think this incompleteness is unlucky. Japanese people don't like purple, think it is a sad color, and most avoid green, and think it is an ominous sign. Avoid lotus patterns, which are considered as demon flowers; Avoid numbers such as "9" and "4". When giving gifts, don't give gifts with the number "9" because the pronunciation of "9" is the same as that of "bitter" in Japanese. The pronunciation of "4" is the same as that of "death" ... Japanese customers also avoid "February" and "August" because it is the off-season.
doing business with South Americans
When doing business with people in this area, we should pay attention to the particularity of relevant important trade and investment laws and policies. South America's requirements for product quality are relatively low, and the procedures are not as cumbersome as those in other countries. However, the customs in South America are strict, and the documents must be made clear. It is best not to return the goods shipped, and the goods cannot stay in the port for too long. Generally, if the guests do not pick up the goods for one month, they will be at risk of being auctioned. South American guests pay more slowly, so it is most likely to do 3%TT or above. If it is a letter of credit, it is best to confirm it for the third time to reduce the risk. When you do business with South Americans, leave as much room for yourself as possible, because they prefer to lower the price, but they can't reduce it a lot at the beginning. They can only say that they will be given a commission of 2%-5%, but they must ensure the profit margin. Another point is very important. Some guests like to deliver the goods to the destination port and delay in taking delivery to achieve the purpose of lowering the price. In this case, try to discuss with the guests patiently to make them feel that your products are worth the money, and make some concessions when necessary, which is the purpose I mentioned above. When it comes to South America, people think there are more liars. Indeed, there are many swindlers in South America. At this time, you should learn to judge that there is no pie in the sky.