I can't express my gratitude in thousands of words Next, I will bring you five customer service thank-you letters, hoping to help you.
Customer service thank-you letter [1] Dear customer service director,
Hello!
I'm Xiaoyu, the doctor in Brother Hospital. I studied and worked in your college before, and I was warmly received by you and all my colleagues in the customer service department. I want to say thank you here! In the meantime, director, you are very busy, but you are still very concerned about my study. In particular, your recognition and praise for the work of colleagues in our customer service department makes me feel that you are a very modest and friendly leader.
Although the study time is short, I have learned a lot from what I have seen and felt.
First of all, I obviously feel that the staff in your hospital are trying to create a good medical environment: exquisite proposals, health propaganda pictorial and magazines can be seen everywhere. The whispers of medical staff make people feel very warm. In addition, the doctor will take the initiative to send a cup of warm water to patients and their families waiting for treatment to express their concern. There are also problems that we have been doing, but we have not done enough to remind patients to order, and so on.
Let me talk about the purpose of my coming here-learning to talk about work. Xiaoling is a good teacher. She will first teach me how to carry out my work, some problems I will encounter, and also tell me some skills and experiences she has summarized in her work. In the process of talking, I saw her generosity, gentleness and sincerity when communicating with patients, as well as patients' satisfaction. Later, when making work records, she first recalled the patient who had just returned with me.
Thanks to the leadership for giving me this opportunity, I not only learned the methods and valuable experience of talking about work, but also met several lovely colleagues: gentle and generous Sister Hua; Excellent Xiaoling; Beautiful and friendly; Xiao Zhang, lively and cheerful, saw that I was not familiar with the way home and offered to take me to the subway station. Enthusiastic Xiao Xie, seeing that I am not familiar with the hospital, asked my colleagues to take me to the canteen; There is also an enthusiastic security guard, Chang Ge, who left a deep impression on me.
Thank you! As my sisters told me, I will apply what I have seen and heard in your hospital to my future work and try to do it better. Let's work together!
Customer service thank-you letter [Part II] Petdog Customer Service Commissioner:
Hello!
I am a franchisee of Shenyang Petdog. Since I joined Petdog, the goods have taken the northeast special line, but there is often overcharge in the transportation of goods. With the full coordination of Du Xinghai, manager of logistics distribution center of Petdog Company, and Liu Rong, customer service specialist of customer service department, the problem of cargo transportation that has been bothering me has been solved satisfactorily, which has given me great help and confidence.
The story goes like this: On February 7th, 65438, I received three boxes of goods from Beijing. According to the past practice, local logistics companies not only failed to act according to the contract, but also charged 15 yuan on the basis of the original charges, which made people very angry and helpless. Liu Rong of the customer service department told me that the logistics company should not be charged like this after learning about this. If this bad style continues to develop, other customers will also suffer. Later, under the negotiation and coordination between the Liu Rong Customer Service Commissioner and the logistics company, the logistics company not only confiscated the unreasonable 15 yuan, but also returned all the overcharged fees to me.
Through this incident, I feel great admiration for such responsible and dedicated managers and employees in the customer service department of Petdog. As a franchisee of Petdog, I am also very proud. They consider the interests of franchisees everywhere and serve us wholeheartedly. I can only say "thank you" from my heart. I would like to thank the commissioners in the customer service department of Petdog for their selfless help to our franchisees. It is your efforts that give our franchisees the right to run Petdog Pet Store.
Shenyang franchisee: Liu Hua.
Click to view: more franchisees' comments on Petdog pets.
Customer service thank-you letter [3] Dear Mr. General Manager,
After staying in your hotel for two nights, I have a deep understanding of the hotel's advanced hardware and excellent software. Thank you!
We are business guests of Suzhou Futian Metal Co., Ltd., and we couldn't go out last night because of physical discomfort. Later, when the waiter on your floor came in to deliver the newspaper, he found me lying in bed, so he kindly asked about the original tail, and I explained the discomfort to her. Not long after, another young waiter from the room center came. She poured me a cup of honey water, helped me drink it, and brought apples from you to tell me some precautions.
For those of us who often go out for business trips, this is the first time for your subtle service. After all, business trips all over the country and even around the world are commonplace for us, and the hotel's efforts in software are also reflected. Here, I want to thank Mr. General Manager! Please tell me my thanks to those two waitresses!
I believe I may stay in the hotel again next month, and wish the hotel a prosperous career! !
I am here to convey
Salute!
Customer Service Thank-You Letter [Article 4] Dear Aifujia Leader:
We joined Aifujia Alfalfa Garden Branch in July 2008 and became a member of this big family. In less than a year, we really felt the thoughtfulness and thoughtfulness of the staff of Aifu Family.
On April 1 day, he had a sudden myocardial infarction and was admitted to the intensive care unit of the General Hospital of the Military Region. This unexpected event disturbed the quiet life of our family. My wife went to the hospital to accompany her during the day, my daughter was away, my son-in-law couldn't get away from work, and no one answered my little granddaughter after school. Yang Yan, general manager of Aifujia Alfalfa Garden Customer Service Center, immediately arranged for the customer service supervisor Yang to take a taxi in the rain to send our children home safely from school until her wife got home. The next day, I bought fruit and other condolences to visit us, which gave me infinite spiritual comfort.
April 10, recovered and discharged. In the afternoon, customer service supervisor Yang came with a box of cakes in his hand, only to realize that it was my 68th birthday. I forgot because I was hospitalized and discharged. When I received the birthday cake, a warm current flowed all over my body, and my wife shed tears with excitement.
Thanks to my husband's family, it is because of a group of caring people like you that we can feel the happiness of life more deeply. I hope more old people can join the Aifu family and feel the "love" and "happiness" of Aifu family together.
Customer service thank-you letter [5] Dear customer service director:
Hello!
Journal of vaccine immunology. My little brother learns a thank-you letter from the hospital customer service. Having your work in the hospital and having a serious heart-to-heart talk before participating in the research will make you and your colleagues in the customer service department warm and friendly. Thank you here! During the directing, you were very busy, but you still cared about my study. In particular, your customer service department has begun to recognize and praise the work of hospital staff, so I know that you are a very humble and friendly leader.
Although the study time is very short, I can't see it and feel that I have learned a lot.
First of all, you obviously feel that the efforts of hospital staff have created a good environment for students. In the exquisite books, you can see the guest's health illustrations and magazines. The words of the medical staff make people feel warm in a low voice. In addition, this issue of Vaccine Immunology will also take the initiative to send a cup of hot water to waiting patients and their families to express their concern. We have been drawing very well, but patients are not advised to do some sorting questions, customer service study thank-you letters and so on. I thank all hospitals for their efforts in customer service. It also reminds me that my colleagues in the customer service department of our hospital have a lot of work to do.
Then he talked about me-learning and communicating. Linda is a very good teacher. She must first teach me how to work, some problems encountered in the process, and some skills to sum up her work experience to tell me. In the process of communication, I saw that both she and the patient showed generosity, courtesy, sincerity and patient satisfaction. After that, her first visit record and I just recalled the patient's condition. Let my record. This allows me to understand and complete the ability to work independently faster. It also gave me confidence to work in a hospital with examples.
Thank the leader for giving me this opportunity. The thank-you letter for customer service learning is not only about learning to carry out this work, but also about methods and valuable experience. Colleagues also met some lovely sisters: gentle and generous; Excellent Xiaoling; ; China's affinity, beauty, even ah; The lively and cheerful little guy saw that I didn't know the way home and offered to take me to the subway station. Thank you. Because I am not familiar with the hospital, my colleagues took me to the canteen. Still enthusiastic about safety, brother Zhang. Very impressive.
Thank you! My sister told me that I would never go to your hospital again, and then I would apply my studies to my work and try to do better. Let's work together!
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