Sam Walton, the founder of Wal-Mart, advocated and regarded as the core values ??of "the customer is God", "respect every employee" and "pursue excellence every day".
There are also service principles and cultural concepts such as "Don't put off today's things until tomorrow", "Always provide customers with value-for-money services", etc., which are all regarded as treasures by the world.
Sam Walton’s extraordinary creative ability and the corporate culture he advocated and built single-handedly are the source of the birth of a modern version of the business myth.
Extended information:
Wal-Mart has been at the top of the list of global commercial enterprises for several consecutive years, but none of the employees people come into contact with express their satisfaction, which indeed embodies the "pursuit of excellence every day." of entrepreneurial spirit.
For Wal-Mart store managers, they have to go to other stores around them at least 10 times a week to see if their own product prices are the lowest and to see what strengths their competitors have worth learning. slack off.
The company has compiled a set of slogans starting with each letter of Wal-Mart (WAL-MART), which encourages employees to strive for first place at all times.
Every time the company holds a shareholder meeting, regional manager meeting and other important meetings, and before each store opens for business every day, everyone must chant these slogans with actions to boost spirits and boost morale. .
Whether it is the company president, regional manager, or ordinary store employees, they are all very involved in the performance, which fully demonstrates the positive spirit of the company.
It is also inspired by such a slogan of pursuing excellence that Wal-Mart has made many innovations in sales methods, promotional methods, business concepts, management methods, etc. This is especially true in terms of details. It was the first time to use the one-time shopping concept, and the first time to use information management in retail.
Wal-Mart relies on its ultra-era corporate culture to build a retail kingdom in the new century.
Baidu Encyclopedia - Wal-Mart Corporate Culture