In order to help special groups such as elderly people living alone, elderly people living in old-age care institutions, children in distress, disabled people, and people in difficulty affected by the epidemic to adjust the bad mood caused by the epidemic in time, relieve the psychological pressure and anxiety in the process of prevention and control in COVID-19, and help special groups to respond to the epidemic scientifically. Kaifeng Civil Affairs Bureau organized four social organizations, including Kaifeng Mental Health Association, Kaifeng Psychological Counselors Association, Kaifeng Psychological Society and Kaifeng Xinhai Youth Psychological Service Center, and selected psychological counseling teachers to form a service team, opened a service hotline, and launched online psychological counseling activities of "caring for you and others", caring for special groups with professional psychological counseling, helping to balance the difficult mentality, improving psychological resilience, and building a psychological protection network against the epidemic.
First, the service target.
It is suitable for elderly people living alone, elderly people and service personnel in old-age care institutions, children in distress, people in difficulty who are blocked by the epidemic, and the disabled who are in urgent need of emotional counseling and psychological support.
Second, the service content
Through telephone connection, we can help the recipients to adjust the bad mood caused by the epidemic, relieve the psychological pressure and anxiety during the prevention and control in COVID-19, and help them cope with the epidemic scientifically.
Third, the service hotline
1. psychological service hotline for elderly people living alone, disabled people, elderly people in old-age care institutions, service personnel and people in need:
Kaifeng Mental Health Association: 400 1-096-096
Kaifeng Psychological Society: 0371—25616821
Kaifeng Psychological Counselors Association: 19 137987496
2. Service hotline for children in distress:
Kaifeng Xinhai Youth Psychological Service Center:13613781799.
Opening hours: 9:00- 17:00 on weekdays.
If the hotline is not answered in time or the line is busy during psychological counseling, you can turn to the psychological counseling hotline of other institutions for help.
Four, supervision telephone number
Supervision telephone number: 037/kloc-037 1—25957689.
Kaifeng civil affairs bureau
165438+20221October 24th