Summary of Bath Supervisor's Work next week1June 5438+00, under the guidance of fully studying the spirit of the fourth quarter work meeting of the Mine Youth League Committee, the Youth League Branch of Bath Management Center has carried out the "Poetry Reading Competition for the 18th National Congress" in depth, actively participated in the "Respect for the Elderly Month" activities, and earnestly carried out various activities such as job training for young workers and investigation of hidden dangers in Qing 'an posts. The specific work report is as follows:
First, seriously organize the youth league members to carry out the study of the spirit of the fourth quarter work conference of the Youth League Committee.
65438+1At 9: 00 am on October 23rd, the Youth League Branch of Bath Management Center seriously convened the youth members and some young workers' representatives to hold a safety ideological education activity with the theme of "understanding the situation and grasping the essence" in the conference room. At the meeting, the secretary of the Communist Youth League branch led us to learn the spirit of the fourth quarter work meeting of the Communist Youth League Committee of the Mine. Combined with the grim safety and economic situation faced by the mine, in view of the actual work of the unit, in order to realize the safety service season, ensure the safety service year and carry out various logistics services better and more comprehensively, the youth of the participating members discussed and summarized several working methods: First, we should quickly recognize the mine situation, and at the critical moment of the decisive battle in the fourth quarter of the mine, the youth of each team should play their respective roles and strengthen the safety education for young workers in this position. The second is to change our thinking, eliminate the ideological pressure caused by unfavorable factors such as safety and economy, and gradually turn it into work motivation to "clear the pulse" for the all-round development of logistics services. The third is to improve the ideological realm and do a solid job in fire safety, letters and visits and stability during the 18 th National Congress of the Communist Party of China. Qing 'an Steel actively investigates the possible discordant notes in the unit and effectively solves them. Fourth, firmly establish the concept of "all work must be safe". First, strengthen the on-the-job training of young workers and consolidate their safety skills and quality; Secondly, highlight the key points of safety field management, strengthen the safety management of men's bathhouses and laundry rooms, investigate hidden dangers with standards, and dig deep into all kinds of hidden dangers; Third, we must strictly control the process flow, operate all kinds of mechanical and electrical equipment and facilities in strict accordance with the regulations, and maintain the equipment in accordance with the Management Standard for Power Shutdown to prevent all kinds of violations.
Two, combined with the actual situation of young workers to do a good job of safety deployment, to ensure the realization of the year of safety.
Combined with the requirements of the Youth League Committee on safety work, how the Youth League branch assists the unit to carry out safety work in the fourth quarter is deployed. Young security personnel are required to adhere to the principle of "ensuring quality service with safety", and young workers should closely cooperate with the youth of the League members, make concerted efforts and supervise each other, so as to lay a good foundation for the year-end security work. First, strengthen the education of workers' safety ideology, so that all young workers can firmly establish the concept of safety; The second is to strengthen on-site safety management, intensify the investigation of hidden dangers, strengthen the prevention and control ability of dangerous sources, strictly standardize the work flow, and ensure that safety work is always unremitting; Third, closely focus on the main line of mine service, do a good job in logistics service, and provide good bathing and dressing services for underground workers with a high standard and strict working attitude; Fourth, increase the style of "striving for the first place" and mobilize the initiative of other players to do a good job in safety.
Three, assist the general branch of coal preparation plant, and actively carry out the activities of "Celebrating the 18th National Congress of Poetry Reading".
Under the leadership of the League branch of coal preparation plant, the League branch of our unit overcame various difficulties and transferred two members to participate in poetry reading activities. Rehearsal was actively conducted in the conference room on the fourth floor of the coal preparation plant for many times, and the participants attached great importance to it, and adopted the methods of downloading speech videos from the Internet and inviting professional teachers to give on-site guidance. Accurately, effectively and timely point out the shortcomings in the speech process, humbly accept the guidance of professional teachers, and seriously improve and perfect. After a period of intense and orderly rehearsal, it was ensured that all the contestants could recite it skillfully and buckle it accurately and smoothly, which made full preparations for the official performance at the end of the month.
Four, continue to implement the post hazard identification and "trinity, finger dictation" safety confirmation standards.
In order to fully assist the unit to do a good job in safety management, the Youth League branch strictly controls the source of hidden dangers, taking the team as the unit. Before each shift, the youth league members strictly carry out hidden danger investigation and post hidden danger investigation activities, and conscientiously do a good job in hidden danger investigation and management account. A total of 50 hidden dangers were investigated this month, all of which have been completed, providing a guarantee for achieving quality service. At the same time, in strict accordance with the supplementary requirements of "trinity, finger dictation" in the mine, the "tripartite safety confirmation form" was issued to each team, requiring each team to hand over the safety confirmation form to their own unit before going to work, and report it to the information station of the Mine Safety Supervision Office before 8: 30 the next day, and the other two units and teams kept it; At the same time, in strict accordance with the overall requirements of the mine, safety confirmation cards are hung at important positions, which are confirmed and signed by the team leader and the safety network member respectively.
Five, actively mobilize and seriously participate in the activities of respecting the elderly.
Under the careful deployment of the Communist Youth League Committee, the secretary of the Communist Youth League branch led a member to seriously participate in the "Cultural Square Service for the Elderly" in the mine. In order to create a good family atmosphere and encourage his wife to be a model of filial piety and love for her parents, a member's family also actively participated in service activities under the example of the member. By participating in the activities seriously, the youth's awareness of respecting the elderly has been effectively enhanced, the awareness of the members' families striving to be good daughters-in-law has been further infected, and the members' sense of responsibility of honoring the elderly has been improved.
Summary of Bathroom Supervisor's Work Next Week II * * Eco-Hotel has almost a year from land reclamation to trial operation. In this year's work, thank you for asking questions at all levels and your colleagues' guidance and concern. Let me learn a lot of valuable things, let me constantly improve myself in my usual work and improve my ability to do things. In this year, through my unremitting efforts, I was recognized by the leaders and completed a role change.
As the head waiter in the bathing area of the bathing department, I also entered a brand-new working environment, in a brand-new environment. All work will start from scratch, and many things will be explored while doing, so that they can be comfortable in their work. I know I'm playing a connecting role and coordinating the left and right. What I do every day is also trivial work. It is my important task to straighten out the relationship as soon as possible and put myself into my work. It is my duty to fully cooperate with the daily work of the supervisor, which requires us to have a strong sense of work, a correct attitude, rapid work efficiency and comprehensive efforts. My daily duties are: 1. Carry out the instructions of the supervisor and manage my employees well.
2. Supervise the staff to serve the guests, organize the on-site deployment of staff, and ensure the service quality.
3. Check the gfd, courtesy and working attitude of the subordinate employees, and lead the subordinate employees to do a good job of sanitation and cleaning, and strictly record the attendance of the employees in this class.
4. Be responsible for the collection of team items, fill in the collection form and submit it to the supervisor for review, and then collect and keep it.
5. Hold a pre-shift meeting regularly every day to convey the instructions and notices of our store and various departments, summarize the work situation and precautions of the previous shift, and put forward the service requirements of each position.
6. Regularly check the equipment and facilities in the area to ensure that the facilities and equipment in the business area are in good condition.
Our service is embodied in humanized service, striving for perfection and creating a feeling of being at home for our guests. I have less experience now, and I still have a lot to learn. Sometimes mistakes are inevitable in my work, and I will take a warning from the problems that arise. If I want to get good grades, I must be self-reliant and redouble my efforts. I always believe that speaking by strength is better than luck. The smooth development of daily work can not be separated from the concern of hotel leaders and the support of colleagues. The hotel is a big family, and its achievements have been achieved through the joint efforts of Qi Xin. The new year is a new starting point, and the past achievements will become history. We should make persistent efforts in our future work and strive to set new goals for ourselves, which will be carried out in the following aspects:
First, we will devote ourselves to maintaining the hotel guest relationship, actively promote the establishment of customer relationship management, and actively establish effective guest history files through our efforts, so that the guest management can be truly effective and scientific.
Secondly, it is an iterative process to transform customer information into positive customer relationship by establishing the idea of "customer-centered" and communicating with customers in a meaningful way to understand and influence customer behavior, so as to ultimately improve customer acquisition, customer retention, customer loyalty and customer profitability.
Third, you must set an example in the hotel, be dedicated, have a decent style and be elegant and generous. Self-confidence, decisiveness, composure, wisdom, liveliness, delicacy, sincerity and efficiency are the descriptions of the position of the foreman in the bath area, and they are also the self-requirements of the foreman. As the end of today's report, it is also used to encourage you, please consider it!