Recently, the State Council held a press conference, making it clear that the peak hours in Spring Festival travel rush in 2022 will start at 65438+ 10/7 and end on February 25th, ***40 days!
How to verify the student ticket you bought?
Passengers who meet the requirements for purchasing student tickets should go through the verification procedures of their resident identity documents and student discount cards at the designated ticketing window or automatic ticket selling/picking machine at the station (student tickets can only be boarded once every academic year).
After purchasing tickets, passengers who have passed the verification procedures can go through the self-service real-name registration system registration system verification and ticket checking procedures at the station with their resident identity documents, and the verification procedures should be handled before boarding the bus. Railway workers have the right to check their discount coupons at stations and trains.
note:
The travel period of student tickets is limited to the winter and summer vacations of each academic year (June1-September 30th, June 65438+February1-March 3rd1).
What documents do I need to provide to refund my ticket?
Passengers can change their boarding date, train number and seat (sleeper) when changing their tickets. If the railway has the transport capacity (that is, tickets can be sold), only the boarding date, train number and seat (sleeper) will be changed, and the departure and arrival (except the same city station) will not be changed.
Before changing the travel plan, passengers should check whether the train they want to take has enough tickets through 12306 website, 12306 customer service telephone, ticket window display and other channels, so as not to affect their travel due to lack of tickets.
note:
A ticket can be exchanged once. After the change, if the passenger cancels the trip, he can refund the ticket according to the regulations, but the ticket changed after driving cannot be refunded. There is no "station change" service for the changed ticket.