1. charging rules: charging by district.
Cost per package = packaging cost per kilogram × packaging weight+registration fee ￥3.00+ packaging cost ￥2.00+ insured fee.
Description:
Among them, the insured fee is chosen by the customer voluntarily, and the insured fee is 65438+ 0% of the value of the ordered product. If the customer chooses not to insure the price, the insured fee = 0.
If the weight of the product is less than 500g, it will be charged according to 500g.
Products are charged by gross weight, not by net weight. That is, a can of milk powder has a net weight of 900g and a gross weight of 965g. When calculating the parcel tariff, 965 g is the calculation standard.
Gifts are bulk items or other commodities that will not be mailed, nor will they be mailed. The gross weight of the gift that can be mailed is also included in the total weight of the package, and the customer must bear the relevant package expenses. For example, if you buy 900g milk powder of a certain product and give one away, the customer will bear the packaging fee of 965g (gross weight) × 2 cans = 1930g.
Example: A Beijing customer has ordered about 2900g of products, and the product in the package is worth 280 yuan, so his package fee is.
2.30 yuan/kg× 3 kg +3.00+2.00 = 16.50 yuan.
Insured fee =(280 yuan) × 1%=2.8 yuan (in case of voluntary payment).
Total amount actually payable by customers = 280 yuan+16.5 yuan +2.8 yuan = 299.3 yuan.
Two, the following is the provincial parcel freight table (unit price in kilograms).
Unit price of regional parcel tariff
Beijing 2.30 yuan/kg
Tianjin 2.30 yuan/kg
Chongqing 3.6 yuan/Jin
Jiangsu Province ￥0.90 Yuan/kg
Zhejiang Province ￥0.80 yuan/kg
Anhui ￥ 1. 10 yuan/kg
Hebei Province 2.30 yuan/kg
Shanxi Province 2.50 yuan/kg
Liaoning Province 3.20 yuan/kg
Jilin Province 3.80 yuan/kg
Fujian ￥ 1.90 yuan/kg
Jiangxi province ￥ 1.60 yuan/kg
Shandong Province ￥ 1.90 yuan/kg
Henan Province 2.00 yuan/kg
Hubei Province 2.50 yuan/kg
Unit price of regional parcel tariff
Hunan Province 2.30 yuan/kg
Guangdong Province 3. 10 yuan/kg
Heilongjiang Province 4.30 yuan/kg
Sichuan Province 4.00 yuan/kg
Guizhou Province 3.30 yuan/kg
Yunnan Province 4.60 yuan/kg
Shaanxi Province ￥3. 10 yuan/kg
Gansu Province 3.60 yuan/kg
Qinghai Province 4.40 yuan/kg
Hainan Province 3.80 yuan/kg
Inner Mongolia Autonomous Region 3.60 yuan/kg
Guangxi Zhuang Autonomous Region 3. 10 yuan/kg
Ningxia Hui Autonomous Region 3.40 yuan/kg
Xizang Autonomous Region 6.20 yuan/kg
Xinjiang Uygur Autonomous Region 6.90 yuan/kg
At present, the post office has three domestic parcel mailing methods: ordinary parcel, express parcel and express parcel (hereinafter referred to as ordinary parcel, express parcel and express parcel), and there are also three completely different parcel forms (different names, colors, styles and paper sizes).
Both "ordinary" and "express" do not promise the delivery period (that is, the post office does not promise to deliver within a few days), and the postage of express delivery is more than double that of ordinary express delivery; Since the delivery time is about the same? Of course, the masses like ordinary ones with postage cheaper than half!
If you send ordinary mail to the post office, you fill in the "List of Ordinary Packages", but the "Unit Price" printed by the post office computer is blank, only what is the postage, please pay attention! At this time, your "ordinary" has been regarded as a "courier" charge!
Because the post office is "ordinary", the unit price is printed on the computer list, but the charging method of express delivery is different, so "express delivery" does not print out the unit price. Therefore, the package sheet with blank unit price must be charged by express delivery!
For example, you sent a parcel of one or two kilograms to the post office, and you filled in the "Detailed List of Ordinary Parcels", but there was a blank "unit price" on the printed postage list, but the postage was as high as twenty or thirty yuan, so your ordinary parcel must have been charged by the post office secretly as "express parcel"!
This trick can be easily done by pressing 33 instead of 32 on the keyboard with the fingers of the salesperson.
Because of the ordinary postage of one or two kilograms, the farthest distance in China (for example, from the southern coastal city to the northeast border area) is only about 12 yuan! Never more than ten yuan!
Nowadays, it has reached a very blatant point that the post office uses ordinary parcels to collect express delivery fees and collect arbitrary charges. And there is a very mature scheme for handling complaints:
1. When you think the postage is too expensive, the counter assistants all reply: "The postage is stipulated by the state", "It is calculated by the computer, and it can't be wrong", "Don't send it if you think it is too expensive"!
Second, in case you complain to the city postal complaint center that 185 (everywhere) is more serious, you can reply that the salesperson on duty made a mistake and received the ordinary express by mistake! Give you a verbal apology: I'm really sorry, the salesperson pressed the wrong keyboard! Then refund the difference of more than ten dollars (the difference between ordinary and express delivery is more than double, for example, charge you twenty-five dollars and refund you thirteen dollars), and so on; And you also thank the post office for handling complaints seriously! Really achieved XX, set a monument!
Third, if you reflect that newspaper reporters also attach importance to it and want to expose arbitrary charges, the post office leaders are very familiar with the Propaganda Department of the Municipal Party Committee and the newspaper boss, and they can withhold the reporter's manuscript on the grounds of "propaganda discipline" by making a phone call!
Fourth, the bad rogue replied: "Express delivery is also a kind of ordinary package, and ordinary orders can also be used as express orders. Personally, I have met a woman who is so overbearing as a postmaster!
In short, consumers with serious complaints will be returned by the post office when they meet one, and others will be taken care of! ! Anyway, most people have never complained, and this kind of business can be done according to winning when cheating people!
Since August, 0 1 year, the post office has opened the parcel express service, and its postage is more than twice as high as the ordinary one, which has become the basis for some post offices to deceive customers!
Post offices all over the country use this standard to print ordinary tariffs, which is more than double that of ordinary tariffs!
I sent ordinary parcels to the post office three times last September, this September and this year 10. The last time I sent dental floss to the elderly, it was1698g (including the weight of the carton, that is, a little more than a catty and a half), and the package fee was as high as 29 yuan! The postage per kilogram is as high as about twenty yuan! It's more expensive than air freight!
Every time I send it, I feel that the postage is too expensive, and I repeatedly declare that I only send ordinary parcels (in fact, I also fill in the details of ordinary parcels-this single has a slightly blue background; The courier bill is relatively large, and the background color is white. There is a big difference between the two bills, so it's easy to tell them apart. I have repeatedly stated that there is no need to speed up, and that the postage for ordinary parcels can't be so expensive! Moreover, it is unreasonable to protest repeatedly that the charge according to four kilograms is more than three kilograms!
Every time the salesperson replied: "The postage is stipulated by the state. If it's too expensive, 1 don't send it.
Recently, I also asked the salesperson on duty: "There must be something wrong with the high charge for ordinary parcels! Why don't you print the unit price? I demand an invoice! I'm going to find out how the price is calculated? " The clerk also wrote me an invoice, which read "29 yuan postage".
I called the newspaper, the price bureau and 123 15 (the last two units have not heard from you so far! ) Complaint, the Complaint Center of the Municipal Post Office 185 called me after receiving the reporter's inquiry call: "29 yuan charges by1698g, probably by express delivery? If it is an ordinary parcel, the charge is only 12 yuan. " And repeatedly asked me if the parcel in my hand was an ordinary parcel or a courier?
Obviously, I got a regular set meal!
Now, I understand: the post office has long charged ordinary parcels at a high price by "express parcel"! Only the last dental floss delivery overcharged 17 yuan!
I rushed to the post office and asked the clerk on duty to identify it: ordinary parcel or express delivery? She confirmed on the spot that it was an ordinary parcel and it was wrong to accept 29 yuan. Ms. Zhang, the person in charge of the post office, came out and said, "Express delivery is also a kind of ordinary parcel, called ordinary express 1.
Post office management has a set of norms: different mailing methods simply do not allow different documents to be mixed! Ordinary people don't have a courier sign, so it is impossible to enjoy the courier treatment on the postal route! As the person in charge of the post office, she should know the business of the post office, but she deliberately confuses the audience and deceives consumers. It is really outrageous!
This shows that she killed your money and bullied you into not knowing the post office business! In today's market-oriented era, I am afraid that only the parcel department of the post office dares to be so arrogant to customers! It also shows that this package is not the fault of individual salespeople, but the intentional behavior that their leaders already know and even arrange! !
Last September, I secretly charged the cost of ordinary parcels with the moon cakes sent by another salesgirl!
In a year, two different salespeople "pressed the wrong keyboard" three times? Before the Mid-Autumn Festival this year, I saw with my own eyes that many customers were ordinary parcels and charged by express mail. I believe that the post office not only "slaughtered" me, but also slaughtered many people! Slaughter for a long time! This influence is too great and too bad!
In front of the reporter, the post office leader admitted that the three parcels I received in September last year were all ordinary parcels. It is wrong to charge by express mail, and the difference should be refunded!
But what if they killed so many customers in such a long time? The post office leader can't answer this.
I asked him the following questions on the spot:
1.10.5, because of the lesson of sending moon cakes on Mid-Autumn Festival, I repeatedly told the clerk on duty: I only send ordinary parcels, and I want to find out why the ordinary parcels are so expensive. I spent half an hour at the post office telling him repeatedly why he dared to secretly send express mail for a fee. Can the phrase "pressing the wrong keyboard" explain it? Isn't this a deliberate fraud against consumers?
Secondly, since we charge by express mail, why not use the express bill according to the regulations of the post office? Why not put a courier on the parcel? I sent moon cakes to Guangzhou before the Mid-Autumn Festival this year, and the Guangzhou Post Office confirmed that it took me eight days to get to Guangzhou, indicating that the parcel was still being processed slowly. Isn't this a deliberate fraud against consumers?
Third, the difference between the express bill and the ordinary bill in name, color and paper size is too great to be mixed together. Not intentional fraud. Will it be so wrong for long?
4. Don't your leaders understand that salespeople charge so much?
The post office leader said that over the past year or so, three or four customers have complained the same, and if they complain, they will return one.