Ability is a very comprehensive and general name. The following is an article about secretarial work, "Nine-Secretary". You can read it carefully to understand how the same work is done differently.
The general manager will hold a meeting. The following are secretarial tasks in different realms:
Secretary paragraph: Send a notice. Send a meeting notice by email or on the blackboard, then prepare relevant meeting supplies and attend the meeting.
Secretary Section 2: Pay close attention to implementation. After sending the notification, make a phone call to confirm with the participants to ensure that everyone is notified in time.
Secretary 3: Check again. After notifying the arrival, the participants will be reminded to attend the meeting 30 minutes before the meeting the next day to confirm whether there are any changes. For those who are unable to attend the meeting due to temporary emergencies, immediately report to the general manager to ensure that the general manager is informed of the absence before the meeting. It also gives the general manager time to determine whether the absent person must attend the meeting.
Secretary 4: Prepare diligently. After completing the above steps, test whether the projection, computer and other tools that may be used are working properly, and put a small note on the door of the conference room: There will be a meeting in this conference room tomorrow.
Secretary of Section 5: Prepare carefully. After the same steps as above, we still need to understand the nature of this meeting? What is the president’s agenda? Then send relevant information to the participants for their reference.
Secretary 6: Take notes. On the basis of the five-section secretarial work, detailed meeting minutes were also taken during the meeting.
Seventh Section Secretary: Send out records. After the meeting, sort out the meeting minutes (recording) and send them to the general manager, and then ask the general manager whether to send them to the people who participated in the meeting or other people.
Eight-section secretary: determine responsibilities. The tasks determined at the meeting will be implemented one-on-one to the relevant responsible persons, and then after confirmation by the parties, a written memorandum will be formed and given to the general manager and the parties. Regularly track the completion of various tasks and report to the general manager in a timely manner.
Ninth-dan secretary: do the process. Make the above process into a standardized "meeting" process, so that any secretary can achieve nine levels of conference service results based on this process, forming a conference service model that does not depend on anyone!