Etiquette details
Basic principles of makeup
1. Make-up depends on time and occasion. Only work makeup (light makeup) is allowed during working hours and workplaces. Heavy makeup can only be used at night. Don't wear heavy makeup when traveling or participating in sports, otherwise it will look unnatural in natural light. [ 1]
Don't criticize other people's makeup. Due to the differences in culture, skin color and personal aesthetics, everyone's makeup can't be the same. Never comment on other people's cosmetics.
Don't make up in front of others. Make-up is beautiful, but the process of make-up is really ugly.
4. Don't borrow other people's cosmetics. This is not only unsanitary, but also impolite.
5. Don't wear heavy makeup in condolence and funeral occasions.
The hairstyle should be coordinated with the clothes.
Matching with the dress: when a lady wears a dress on a more solemn occasion, she can pull her hair behind her neck to look dignified and elegant;
With a dress: If you wear a V-neck dress, you can curl your hair. If you wear clothes with high exposure, you can choose shawl hair or bundle hair;
Matching with the suit: Because the suit gives people a dignified and neat feeling, the hairstyle should also be dignified and generous, not too fluffy.
Don't trim your nails in public places.
In social activities, people need to shake hands. Hands are an important part of appearance. A pair of clean hands without dirt is the minimum requirement for communication. Trim your nails often, and the length of your nails should not exceed your fingertips. When manicure, the "bare skin" near the nail groove should be cut off at the same time, and you can't chew your nails with your teeth. It is particularly worth mentioning that it is uncivilized and unsightly to trim your nails in any public place.
Body hair must be trimmed.
Don't have too long nose hair. Long nose hair is very ugly. You can cut it short with small scissors, not by hand, especially in front of others. Axillary hair is visually unattractive and elegant. White-collar men and women should consciously not wear clothes that show armpit hair. In social activities, women should wear clothes that expose their armpits so as not to damage the overall image. In social and formal occasions, men are not allowed to wear shorts and roll up their trouser legs. When wearing skirts and thin stockings, women should shave off their legs if they show their hair.
Keep your teeth clean.
Teeth are the facade of the oral cavity, and the cleanliness of teeth is an important part of the beauty of appearance. Unclean teeth are considered as an obstacle to communication. Don't pick your teeth in front of others after dinner in social occasions. You can cover your mouth with your palm or napkin and then pick your teeth. Chewing gum can reduce the odor if necessary, but it is impolite to chew gum in front of others, especially when talking to others.
Service etiquette
Service etiquette: it is an essential quality and basic condition for all kinds of service industry personnel. Out of respect and friendship for guests, we should pay attention to the norms of appearance, appearance, manners, language and operation in service; Enthusiastic service requires the waiter to provide active and thoughtful service to the guests from the heart, thus showing the good manners and qualities of the waiter.
Telephone etiquette
First, choose the right time to call [2]
When making a phone call, choose a convenient time for the other party. It's generally inappropriate to take a break for dinner and make phone calls on holidays, let alone talk about business. Half an hour before dinner time, if you don't invite people to dinner, you shouldn't call; To call overseas people, you must first understand the time difference.
Second, the speech should be concise and to the point.
Before you make a phone call, you should be fully prepared. When you make a phone call, you should greet each other properly, say your last name and briefly explain what you have prepared. Enough is enough, not long.
Third, the voice is appropriate, the articulation is clear, and the speech speed is even.
Too high a voice will be deafening, and too low a voice will be difficult for the other party to hear clearly. If the environment at that time is adjusted, the sound level will also be adjusted. Speak accurately and clearly, and speak evenly.
Fourth, pay attention to the behavior and environment of calling.
When answering the phone, don't answer the phone when the other party can't see it. Don't make a phone call in the toilet. If you have to answer the phone, try to be brief, and don't make a long speech like chatting. Don't answer the phone at the dinner table. If you have to answer, leave the table or turn aside. Don't yell at the plate. In crowded places and time, it is not advisable to talk loudly.
5. Answer the phone and call back in time
Generally speaking, you should answer the bell within three times. If it is inconvenient to talk, you should inform the other party to call back later, or make an appointment with the other party when to call back. If you find a missed call, you should generally take the initiative to answer it. Of course, strange calls are no longer included.
business etiquette
Business etiquette is a code of conduct that reflects mutual respect in business activities. The core of business etiquette is the code of conduct, which is used to restrain all aspects of our daily business activities. The core function of business etiquette is to show mutual respect between people. In this way, it is more important for us to learn business etiquette. We can simply sum up business etiquette, which is a general requirement for people's gfd and etiquette in business activities.
social etiquette
Social etiquette refers to people's basic qualities and communicative competence in the process of interpersonal communication. Socialization plays an increasingly important role in interpersonal communication in today's society. Through socializing, people can communicate with each other, build deep friendship and get support and help. Ge Jing said that through social interaction, people can exchange information and enjoy resources, which will greatly benefit their career success.
Workplace work etiquette
[3] The personal image of the office, that is, the behavior should be decent, pay attention to the sense of proportion, and coordinate with the atmosphere, environment and work nature of the office. Personal image in the workplace is mainly reflected in the following aspects:
(A) dignified and generous appearance
Pay attention to personal hygiene and neatness, keep the hairstyle simple, and ladies should wear light makeup. Dress simply and solemnly, and avoid wearing jeans or collarless and sleeveless clothes and slippers.
(2) behave solemnly and elegantly.
Pay attention to maintain a good standing and sitting posture, don't lean on the desk or sit on it. Don't eat in the office, especially don't eat noisy food such as melon seeds.
(3) Speak in a civilized and measured way.
Do not use intimate names in the office. Don't always complain, grumble or chat.
(4) Abide by public morality and code of conduct.
Don't use office supplies without restriction. Office supplies such as fax machines, envelopes and stationery are only for office use.
Mail. According to the calculation that it takes 5 minutes to process 30 emails every day, 1/4 of the 8 hours is spent on processing emails, and this number is gradually increasing with the maturity of qualifications. The purpose of the rules is to reduce the time spent by the other party on email, which will effectively improve their image.
Dress neatly. There is a saying that Buddha depends on gold and man depends on clothes. The unspoken rule here is: never wear better clothes than your boss, and never drive a car that is more expensive than your superiors. Suppose you want to re-enter a new working environment, do you know how to dress? Yes, it's team style.
Telephone. How should I answer the phone? The difficult thing is not to answer your own phone, but how to answer the phone for your superiors. Experts remind: If you forget to ask the other party for basic information for a while, simply don't tell your superior that you answered his/her phone, otherwise it is equivalent to writing him/her a blank check.
Say hello. In the non-working area, it is a good choice to talk with colleagues at will and praise each other, starting from the dress and mental state, but we must grasp the scale. As for whether to talk about work or not, it depends entirely on the boss's preference. If the boss is happy about it, say it when you see him, whether he is in the teahouse or not. [4]
Interview etiquette
1) women's wear: light makeup and curly hair are standard office makeup; Pay attention to "two rituals and two taboos" when wearing jewelry; Nail color is not exaggerated, perfume is not publicity; Stockings should bring pantyhose, and it is best to bring more pairs to prevent silk from falling off; Shoes don't show their roots or toes. [5]
2) Men's wear: dark gray, navy blue and black are suitable for suit colors; Only the top two of the three buttons are buckled; The tie is made of silk fabric, and the length of the tie does not block the belt buckle; There is basically nothing in the suit pocket; Pay attention to the "three-color principle" in the overall matching of suits. [5]
3) Shake hands: Shake hands is more meaningful than saying "Hello" and "Nice to meet you".
4) Synchronization: When two people communicate, their body language will have some Byakki Smoker-like reactions, and one person's body language will infect another person. Making two people's actions similar is called "synchronization". This shows that two people who are communicating have entered the same imaginary scene at the same time.
5) Posture: Be confident during the interview, with your back stretched, your chin slightly lowered, your hands drooping or meeting naturally.
6) Eye contact: While not avoiding the interviewer's eyes, be careful not to stare at each other. It is also very skillful to wander between the eyes of the examiners. It is impolite to look away quickly, which often shows that you are ignoring the other person's question, which should not be careless, especially when the examiner asks questions.
7) Play with your hair: Don't play with your hair during the interview, which is inappropriate. If it is subconscious, you should get rid of this problem slowly. My hair is neatly combed and I feel well cared for. Don't cover your eyes or half your face, at least give people a fresh feeling. [6]
Table manners
The culture on the dining table is commonly known as "drinking culture".
"Rite" refers to drinking and etiquette [7]. It reflects the etiquette, ceremony and personal courtesy requirements formed by family moral concepts and customs. Family banquets and informal banquets should be based on "long" (parents and elders), and guest banquets should be based on "guests". So many rules have been formed to bind family members, especially children.
There are formal ceremonies and waiting ceremonies. Formal ceremony refers to the ceremony embodied in the form and atmosphere of etiquette, such as the choice of banquet place, the grade of etiquette, the creation of environment, the preparation of utensils, etc., all of which should reflect a kind of respect for guests. Ceremony refers to the etiquette of entertaining and serving guests. For example, the seating arrangement of banquets is based on the principle of seniority, respect from teachers and respect from afar, that is, the seating is arranged according to seniority, the tutor is given priority, the relatives and friends from afar are given priority, and the relatives and friends from poor families are given special care. The host should spend more time communicating with them, toast more and consciously introduce their "unique skills" to the guests. At the same time, the housekeeper and servants are strictly required not to treat these people ill.
Although every banquet depends on the identity of the guests and the characteristics of etiquette and customs, there are differences in the choice of dishes, quality grades and restaurants, but guests must never be allowed to pick out "no" Pay attention to etiquette in the whole process of greeting, toasting, talking, dining and farewell.
Before the banquet begins, the host should introduce the important guests to everyone and make a concise and enthusiastic toast; When opening a banquet, the host should personally pour the wine and propose a toast to the elders and guests in order, which cannot be forced; Take the initiative to pour wine for the guests who are not good at drinking and pay tribute to the guests; When providing food to guests, we should pay attention to the eating habits of guests, not many times and not much quantity, otherwise it will embarrass guests; The host should pay attention to the universality of mutual communication during the dinner, not to be hot and cold, and if there are female guests, pay more attention to the content of the conversation and respect for the female guests; The host can't put down the dishes and chopsticks in front of the guests, and can't leave the banquet before the guests say they have a good meal; The host should accompany the guest of honor, rinse his mouth and wash his hands before going to another seat for tea.
In addition, in front of the guests, the host can't reprimand the children and servants; If the host has an argument with the guest's children, the host should take his children away. No matter who is right or wrong, he should apologize to the other party, but he can't teach his children in front of the guests, otherwise the guests will feel uncomfortable.
Children are generally not allowed to attend banquets. I remember when I was a child, I asked my children to be polite, polite and educated. There are three things that are not allowed: no noise and chopsticks knocking on the table, no smacking, no false respect. The second grandma said that it was disgusting to hear squeaking while eating, and it was unbearable to show humility while eating. And let the child who coughs and burps continuously take the initiative to get off the table. Don't drag chairs and stools to avoid making harsh sounds. This is the requirement of silence; Second, it is forbidden to "talk". Children are not allowed to hold food first without their elders moving chopsticks. They are not allowed to put anything in their mouths. They are not allowed to wolf down their food. They are not allowed to stand up and take food that they can't reach. They are not allowed to pick and rummage in the plate with chopsticks. They are not allowed to stare at the food on the table while eating. They are not allowed to point at others with chopsticks. They are not allowed to throw things they don't like, and their mouths are dirty. The most taboo is that children directly insert chopsticks into their rice bowls; Third, children are absolutely not allowed to drink. At that time, the two grandmothers liked to play with the children, play some games at the dinner table, and give a performance if they lost. After dinner, they also want to show the children whose rice bowl and desktop are the cleanest, and the warm atmosphere at the dinner is very strong.
The "filial piety" family banquet pays attention to respecting the elderly and loving filial piety.
"Virtue" is a kind of conduct, and family drinking requires "concession, moderation and frugality".
"Let" is to ask everyone to be humble to each other, not to rush to eat delicious food, to let others eat first, even if they all eat up, there can be no resentment, to be the first; "Degree" requires eating and drinking moderately, not overeating, and not persuading people to drink too much and get drunk. "Thrift" means to be thrifty and not to waste, especially to ask children not to waste food. The two grandmothers often told the banquet not to be extravagant. After the banquet, everyone should take home the dishes that have not been touched by chopsticks or served on the table.
"Teaching" means family education in drinking. Through example, I inherited the old rules and customs of my family. When having dinner with a tutor, grandma always asks several teachers to "give lectures" to her children and put forward new requirements for them according to social fashion. When I see bad phenomena, I will give them some suggestions to let the children know what to do and what not to do.
Flower-sending etiquette
In social life, sending flowers has become more and more fashionable. Flowers are an elegant gift, symbolizing beauty, auspiciousness, happiness and friendship. Pay special attention to etiquette when sending flowers. Sending flowers means sending a bunch of flowers in general occasions, such as visiting patients, visiting friends and attending banquets. When you have a certain personal relationship and just show friendship, you can send one. In more important or formal occasions, such as the opening ceremony and celebration ceremony of the other party, you can send flower baskets to show your grandeur. You can send flowers yourself, or ask the flower shop to send them for you, and attach a congratulatory letter or greeting card that you dictated and asked the flower shop to write for you. It is best to send seasonal flowers or silk flower, but not fake flowers made of plastic.
Birthday etiquette
People in China usually celebrate their birthdays at the age of 60 or 66. No matter whether you are 60 or 66 years old, it is calculated in nominal age, that is, one year earlier than the actual age. Birthday, also known as "birthday", was originally the "birthday" of the elderly, and it has been celebrated every year since then without interruption. It's usually a small celebration, and every ten is like seventy, eighty, ninety and so on. On the birthday, the anniversary is invited not only to hold a banquet, but also to sing a big play, show a movie, or ask the suona team to play. There are sons and nephews, sons and grandsons, daughters and sons-in-law, nieces and sons-in-law, goddaughters and sons-in-law, apprentices, students, relatives and friends who congratulate the old man on his birthday. Neighbors also have regular gifts to celebrate the birthdays of people over 70.
Bridal etiquette
sitting position
Sitting posture: the posture of the upper body is the most important.
The bride should listen carefully when sitting, and the chair should be shallow. When taking photos with relatives and friends, the posture of the upper body is the most important. So, if you have the idea of "Ah, you can finally sit down", you will instantly bend like a deflated ball, which is ugly. Never be careless and always be nervous, especially when the bride is wearing a low-cut dress, sitting in the middle of the chair and twisting her waist to make her shoulders wide and slim. Wearing a slender dress and hanging your legs diagonally can make your legs look slender. When the groom sits listlessly, his trouser legs will automatically tilt up, revealing his socks, which is unsightly. Pay special attention. Before you sit down, lift your pants at your knees.
standing position
Standing posture: naturally straighten your back and consciously spell "8" with your opponent.
Whether welcoming guests or taking commemorative photos, standing posture is very important, and special attention should be paid. The back feels stretched upward, the head, hips and heels are in a straight line, and the upper body feels lifted. The bride should stand about 15 cm behind the groom, with the groom's left arm slung over his right hand. The position of two people is like a figure of eight, and it feels best to take pictures from the front. The groom gently bends his left arm and lets the bride put her hand on his elbow. It should be noted that the bride should not pull the groom's clothes, which will make people feel timid. Don't grab the groom's arm, as if afraid that he might run away. In addition, in order to straighten his back, the groom should not protrude too much from his abdomen, hold the bride tightly, so as not to step on the skirt and stay too far away.
go on foot
Walking: a striking entrance ceremony
Because some brides are not used to wearing wedding dresses and high heels, they may accidentally step on the skirt, so the skirt should not be too long. The correct way to walk is to gently kick the skirt with their toes and wipe the ground with the soles. Strictly speaking, the bride's eyes should always look straight ahead, as far as possible in front of 10 meters, which is conducive to taking pictures, but for safety, the bride's eyes can be slightly downward, but not too much, so as not to affect the image.
kiss
Kiss: Finish your face naturally and generously, but feel strange when you are shy.
The kiss at the ceremony has sacred significance. Two people should be natural and generous. When swearing at weddings, they are inexplicably shy, cringe or pretend to stick out their lips, which makes people sick. Whether it is a good photo or a good video, it will be quite unnatural. The correct posture is as follows. The groom gently grasped the bride's arm and put his other hand around her waist. As a hint, the bride raised her face slightly, which made the onlookers feel that she was approaching in a natural posture. There is a sense of mystery and it looks beautiful. The timing of kissing should be decided by two people first, so that there will be no mistakes. The bride should gently try off the lipstick with a napkin in advance to avoid leaving a clear lip print on the groom's face. Hold your arm gently and lift your face slightly naturally, instead of stamping your feet.
Read this letter.
Read the letter: Be sure to show sincere feelings.
At the wedding, the bride and groom must be very serious when reading thank-you letters to family, relatives and friends, because this is a very serious scene at the wedding. Sincere feelings are very important. After writing the letter, I must practice in advance in person to avoid deviation in formal reading. The content should be true, so that guests can sing and try to create a scene full of affection.
transform
Turn around: gently grasp the skirt of the dress and turn around quickly.
A dress is different from ordinary clothes. You can't just change direction a little. The key to dragging the skirt without exaggeration when turning is to gently grasp the skirt and skirt support and lift it slightly when turning. When wearing a long skirt and veil, hang it on your wrist and turn around quickly in an instant.
Smiling expression
Smile: a happy smile.
Turn up your mouth and smile softly. A happy smile on a couple's face is what guests like to see. Many people's smiling faces are deliberately piled up when taking pictures. When they finished, there was no smile on their faces. This kind of smile is fake. The practice method of smiling face is: there is a chopstick in your mouth, and the corners of your mouth are upturned, which looks like you are laughing. Keep the mouth shape unchanged, take out the chopsticks and finish the smiling face. Then practice again and again until you can't laugh.
bow
Bowing at a wedding is inevitable. When bowing, smile, slightly bend the upper body and nod to greet the bride and groom [8]. Main points: First, the back should be straight, and the body should lean forward above the waist. Second, when you bow, you should be full of emotion, and the range of bending is about 15 degrees. Two people should cooperate, not' one after another'.
You can keep a pause for one second, and don't forget that when you bow to the host in music, you must face him with your whole body. Be careful not to stick out your chin. It is impolite to nod and bow too much. Be careful not to look up at people when bowing.
Exchange ring
Changing rings: realizing the most romantic scene
I'm so nervous that I can't even wear a ring! People who have this embarrassing experience may wish to practice several times in advance. When the bride helps the groom put on the ring, the groom bends his elbow and reaches his hand to the height of natural bending. The bride holds the groom's hand in her left hand, and the thumb, forefinger and middle finger of her right hand hold the ring and put it on the groom's ring finger. Usually, when she can't put it on, the bride will unconsciously exaggerate, hold his hand tightly and carefully put it on his ring finger under her nose. Actually, this posture is very rude.
cut a cake
Cut the cake: an excellent photo opportunity
The most photographed scene at the wedding reception is when a couple cut the cake. So close-up shooting will make the bride and groom nervous. The correct posture for cutting the cake is that the bride's right hand holds a knife, the groom's right hand protects it, the groom's left hand holds the bride's waist, and the bride's left hand assists the right hand in cutting the cake. This is the most beautiful posture, and they still maintain an intimate figure of eight in their standing posture. And their eyes are the same, which is good for taking pictures. The bride can also use her left hand to assist. Two people must have the same eyes. When you look back, don't just turn your face. Turn your whole body. The groom's left hand is gently placed on the bride's waist.
Light a candle
Lighting candles: picturesque, lighting wedding candles.
Straightening back is the basis of basic movements. People often fail at this point, because the bride and groom hold lighted matches and light them far away from the candles. This posture will make their chins protrude, their mouths open, they look ridiculous, and their arms are different in length. If the groom extends his arms completely, the bride will lean forward. Therefore, the groom should consider the length of the bride's arm to decide the position. This is called' groom-led'. The groom's other hand is on the bride's waist. Just like dancing, adjust the distance through the hint of fingers and guide the bride to a place half a step away from the table. The bride should pay attention, and don't forget to put the bouquet out. Stretch out a candle, because of improper posture, chin immediately tilted, mouth opened, and the image was extremely poor. Get as close to the table as possible. Graceful posture, chin closed, the groom's hand on the bride's waist, the bouquet facing the outside.
become visible
Unveiling: Slow and steady, cooperate with each other.
The bride should stand up straight and squat slightly to match the serious atmosphere of the other party's wedding. Don't spoil the irregular and unsightly action of the groom lifting the veil. In order to make it easier for the groom to lift the veil, it is necessary to lower the height. The bride should take the habitual foot as the main support point, and the other foot should step back a little and a half step, so the posture of waist and buttocks bending will be ugly. Also, the lifted veil should not be put on your head in a mess. When the groom lifts the veil of her lover,
take a drop
Cheers: Pay attention to the way of raising a glass and lift it gently at the same time.
First of all, when listening to the toast, the bride should take off her gloves and put them on the table, and raise the glass to her chest. When toasting, she will raise her glass slightly obliquely with gratitude. If the range is not too large, it should not cover her face, so it is ok to take pictures from any angle. If the chairs of two people are far apart, you can stand closer and deliberately make a figure-eight posture, so that the whole looks beautiful. In addition, when holding a glass, you should arrange the position of your fingers and hold the bottom of the glass with your left hand when listening to others.
Public transport etiquette
A, waiting for the civilized etiquette [9]
1. When waiting, wait for the vehicle on the platform or at the designated place, instead of standing in the driveway.
2. Wait in line, get on the bus in order, and don't be crowded.
Second, the civilized etiquette of getting on and off.
1. After the vehicle stops, get on and off in order. Don't worry.
Don't get on the bus in case the traffic is too crowded. If you climb the door by force, it is easy to be dangerous.
3. When getting on and off, get off first and then get on, and don't compete; Get on at the front door and get off at the back door.
4. Get on and off politely, don't run around or jump around.
5. Help the old, the weak, women and children and the disabled get on the bus first.
6. After getting off the bus, don't cross the road in front of or behind the car, and wait for the car to drive away before passing.
Third, the car civilization etiquette
1. Go as far as possible after getting on the bus, and don't stand in front of the car.
2. Passengers should be polite and offer their seats to the elderly, the sick, the disabled and the pregnant with babies.
3. After getting on the bus, you should pay attention to the safety of the bus and take good care of your belongings. Don't stick your head, hands and arms out of the window.
4. Passengers should abide by public morality, do not play around in the car, do not smoke in the car, do not spit, litter, sell goods and distribute advertisements.
5. Don't chat with the driver, which will hinder the normal operation of the driver in the carriage.
6. Don't save a seat for your partner.