The principles followed in the doctor-patient relationship are introduced as follows:
1 The principle of equality and respect
Medical staff must treat patients with an equal attitude and must not show off Being patronizing and condescending.
The so-called equality means that firstly, doctors and patients are equal, and there is no distinction between high and low; secondly, all patients should be treated equally. In the eyes of medical staff, only patients should be treated, and they should not be judged by status or wealth. Choose people based on their appearance, some are close and some are distant.
Respect means respecting the patient’s personality and respecting the patient’s feelings.
Respecting patients will gain their respect. Only on the basis of mutual respect can both parties have friendly communication.
2 The principles of sincerity and empathy
Sincerity is the guarantee for the continuation and deepening of doctor-patient communication. Sincerity enables people to have clear knowability and predictability when communicating, while insincerity or deception can make people feel insecure and fearful.
Sincerity leads to success. Only with a sincere attitude can patients be reassured and be willing to communicate heart-to-heart. At the same time, medical staff should think more about empathy and consider issues from the patient's perspective, so that communication can achieve the desired effect.
3 Principles of law and ethics
The doctor-patient relationship is a legal relationship. When communicating with patients, medical staff must strictly abide by laws and regulations and abide by medical ethics. Medical personnel must not only make good use of their rights conferred by laws and regulations, but also fulfill their responsibilities and obligations stipulated by laws and regulations.
At the same time, it is necessary to understand the rights and obligations of patients according to law, respect the rights and obligations of patients, and communicate and communicate at the level of laws and regulations. Medical staff must maintain good medical ethics and practice and must not accept benefits from patients.
Laws and ethics are the basis for doctor-patient communication. If medical staff behave appropriately and behave righteously, they can win the respect and trust of patients and take the initiative in communication.