communicate with leaders euphemistically?
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Introduction The following is how to communicate with leaders tactfully compiled by Xiaobian. (***7 articles), welcome to read and share, I hope it will help you. Here, thank the netizen "black" for submitting this article!
article 1: how to communicate with leaders euphemistically?
Many people will encounter such a situation in their work. The leader gives himself a job that is difficult to finish in a short time, but it is hard to refuse, for fear that the leader will think that his ability is poor. At this time, we might as well try the "sandwich biscuit" communication skills.
Leaders like hard-working and uncomplaining employees, so it is not advisable to argue and refuse blindly. At this time, we should fully express our determination to accept challenges and thank the leaders for affirming their abilities.
Then, it can be put forward tactfully that this task is challenging, and it is difficult to complete it in a short time, and the objective reasons are analyzed. Finally, ask the other party for a little more time and emphasize that they can do the work well. This way of communication can not only express your own ideas, but also make the other party understand.
There are several problems to be paid attention to when using the "sandwich biscuit" communication mode. First of all, the attitude of communication should be sincere and can't show prevarication. Secondly, the analysis should be well-founded and stand from a collective perspective. Finally, we should pay attention to the occasion and timing, and it is best to communicate with the leader one-on-one. Don't bring it up when the leader has just assigned a lot of finished works to many people.
"Sandwich cookie" communication can also be used for communication between relatives, friends or colleagues. The most important thing is to show a sincere attitude and let the other party really understand their difficulties.
article 2: how to communicate with leading colleagues
praise behavior rather than individuals
for example, if the other person is a chef, never say: you are a great chef. He knows in his heart that there are more chefs who are better than him. But if you tell him that you will eat in his restaurant half the week, it is a very clever compliment.
Polite words should also be properly said.
Polite words show your respect and gratitude, so enough is enough.
if the other person hears your praise indirectly through others, it will be more of a surprise than if you tell me directly. On the contrary, if you criticize the other party, never tell the party through a third party to avoid adding fuel to the fire.
In the face of others' compliments, just say thank you.
When people are praised, most of them will answer ok! Or with a smile. Instead, accept it frankly and say thank you directly. Sometimes the other person praises our clothes or something, if you say: it's just a bargain! Instead, it will embarrass the other party.
Have an appreciation for the magnanimity of your competitors
When your opponent or annoying person is praised, don't rush to say: But …, even if you don't agree with him, on the surface, you still have to say: Yes, he works hard. Show your generosity.
Criticism depends on the relationship.
Advice may not be unpleasant. Even if you mean well, the other person may not appreciate it or even misunderstand your kindness. Don't criticize at will unless you have a certain friendship or trust with the other party.
Criticism can also be pleasant to the ear
It is more acceptable to say, "I have some ideas about your …, maybe you can listen to them."
Time is very important
Never be on Monday morning. Almost most people will feel blue on Monday. In addition, don't leave work on Friday, so as not to ruin the mood of the other party's weekend vacation.
Pay attention to occasions
Don't criticize your friends or colleagues in front of outsiders, just say these words behind closed doors.
Chapter 3: How to communicate with leading colleagues
1. Keep close contact with leaders
1. Be serious and responsible for your work
1.1 Make achievements in your work: Do the same thing better than others; When others do the same, you should do it faster than others; When others are doing it equally fast, you have to spend less than others; When other people's costs are also low, you have to add more value than others.
1.2 do well the things assigned by the leaders: do what the leaders ask, take the initiative, do it seriously, and do it well; Do not do what the leaders refuse to do, and do not be duplicitous and duplicitous. Work should be well-founded, disciplined and law-abiding, with a beginning and an end, without leaving any sequelae, and it should not affect the image and prestige of leaders.
1.3 don't be utilitarian: some leaders try their best to behave when they are around; Be slippery and lazy when the leader is away. It may be valued by the leaders for a while, but without public opinion as the basis, it will expose the clues after a long time and leave a bad impression on the leaders. In fact, leaders have their own steelyard for their subordinates' ability and being human. We should do a good job in the specific work in charge, make outstanding achievements, and don't complain in front of the leaders, especially during the work.
2. Work hard and complain
3. The public has a good reputation
2. Obey the leader resolutely
3. Get along with the leader scientifically
First, have a sense of leadership. No matter how close you are to the leader, the leader is the leader, and this awareness should be very strong. We should consciously safeguard the dignity and demeanor of leaders on various occasions.
second, we should be cautious. Don't make random statements; Grasp the discretion of conversation, pay attention to the political, subordinate, transactional and passive nature of conversation; Improve the quality of advice.
third, we should have a sense of duty. 1. To abstain from offside; Second, quit working offside; The three precepts are offside.
fourth, accurately understand the leadership intention. It is necessary to grasp the concerns, focus and vigilance of leaders: we can capture them from the leaders' speeches, grasp them from the leaders' actions, and find out from the leaders' documents. We should share our worries for the leaders and dare to give them advice.
five, properly handle differences between leaders.
You'd better keep your mouth shut if the issue the leader is arguing about is not within your scope of work or has little to do with it. If the problem that the leader is arguing is within your scope, but you don't have a thorough understanding of it, you should quickly find out the relevant background materials and consider the basic opinions in case the leader asks. Don't express your opinions if the leaders don't ask, just answer whatever the leaders ask, be concise and to the point, give priority to answering the situation, and don't bring opinions and opinions, let alone feelings. When the leader asks you to speak, you'd better introduce the relevant situation clearly in a comprehensive and concise way, and then put forward several alternative schemes for the leader's reference and decision.
In case of emergency, leaders need to make a quick decision and disagree, we should quickly seek a compromise that can be accepted by leaders with different opinions. When considering a compromise plan, we should fully respect the basic opinions of the main leaders, but sometimes when the opinions of the main leaders are incorrect or difficult to implement, and the leaders stubbornly insist, we should consider a flexible plan so that the leaders can accept it and adjust it quickly after the situation changes. Dealing with differences of opinion among leaders can be: according to "time sequence", "position level", "actual effect" and "giving consideration to both left and right". Specific analysis of specific problems.
article 4: how newcomers in the workplace communicate with leaders
1. The communication with leaders is numerous and complicated, not long and skillful-many people regard the communication with leaders as a very difficult thing, in fact, the communication with leaders is quite simple. As long as you remember two words, one word is numerous and the other word is complicated, only when you communicate more information can you be symmetrical. Only when you communicate frequently, can your self-confidence be improved. When you first communicate with the leader, it seems natural and self-confident. Your communication ability will naturally improve, and the information you want to express will naturally be well spoken. Your demand for the leader will also make the leader understand quickly. Look, it's simple.
2 Listening and expressing can't be partial-the second skill of communicating with leaders is to pay attention to the balance between listening and expressing. It is also wrong to listen to the leaders and say that it is not positive to respond. If you don't express yourself, you can't get the response from the leaders, which is also one-sided. Therefore, listening and expressing must be balanced and coordinated. When you take the initiative to communicate with the leaders, expressing is the main thing. When the leaders communicate with you, listening and responding are the main thing. Grasp the size and rhythm, and you are a good communicator.
3 informal communication always works well with formal communication-informal communication is what we usually call private communication and private communication, and formal communication is what we usually talk about. In formal occasions, we communicate in formal ways, such as meetings. When it comes to communication with leaders, the effect of informal communication is always better than that of formal communication, so whether it is work problems or your own life problems, use informal communication as much as possible, including formal communication, and also use informal forms.
4 communication is indefinite, and the most important thing is to understand, understand the concern of leaders, and naturally know how to communicate-and communicate with leaders, according to the personality, preferences, style, accomplishment, status and identity of leaders. There is no fixed way and standard. If you want to say the standard, it is how much you know about the leader, and how good your communication effect will be.
article 5: how newcomers in the workplace communicate with leaders
1. Repeated confirmation
When the leaders assign tasks, take a good pen and paper and make a summary record quickly, then list all the things we need to do and confirm them with the leaders one by one. The advantage of this is that it will not misunderstand the intention of the leader and ensure the correctness of the work direction. Slow is fast. Repeated confirmation at this time must be faster than your private analysis and study of the spirit of the meeting.
Second, know how to ask
Most people in the workplace would rather ponder for three hours when they encounter problems than share their confusion with their leaders. The reason given is that the leader is afraid of being bored. Let's analyze this problem:
From the perspective of the leader, he will not be bored, on the contrary, he will be happy to give you guidance as a senior. When you ask him questions, you show him your respect, trust and admiration. The leader will be very helpful.
look at this problem from our own point of view. How can you do your work without asking questions? When your own ability can't solve the problem, choosing to ask questions from the leader is equivalent to reducing the risk of work failure. Even if your leader is impatient, you get two scolds when you ask questions, which is much better than the punishment of the work office or the deduction of wages.
Third, report only the results
Leadership time is precious. When you report your work, please don't dwell on how difficult you are, and it's not easy to finish the work, just say the results directly. Some people may say, how can the leaders know about my hard work?
my suggestion is that when the leader arranges you to do a job, it is divided into several stages, report the work progress to the leader in time, and adjust the work direction according to the correction of the leader. This kind of practice is a manifestation of ability. Not only has the work efficiency been improved, but the leaders have also participated in your work all the time. Silence speaks louder than sound, and your hard work has been kept in mind.
precautions for communicating with leaders
1. Take the initiative to talk
As subordinates, they can actively talk with leaders, gradually eliminate the possible barriers between them, and make the relationship between superiors and subordinates get along normally and harmoniously. Of course, this can't be compared with "buttering up" leaders, because it is impossible to discuss and say hello at work, which can not only dispel the fear of leaders, but also make one's interpersonal relationship perfect and work smoothly.
2. Attitude is neither supercilious nor supercilious
You should respect leaders. You should admit that leaders are generally better than you, or have superior talents or rich experience, so be polite and humble to leaders.
However, never adopt a "condescending" attitude. The vast majority of knowledgeable leaders will not attach importance to those who blindly flatter and echo. On the premise of maintaining your independent personality, you should adopt a supercilious attitude.
When necessary, you don't have to be afraid to express your different opinions. As long as you set out from work, present facts and reason, the leaders will generally consider it.
3. Choose the right time
There are many problems that leaders have to consider all day long. You should choose the right time to reflect your problems according to their importance. If you are doing personal chores, don't disturb him while he is busy with his business.
if you don't know when the leader is free, you might as well write him a note, write down the requirements of the question, and then ask to talk to him. Or write down the time and place of your interview and ask him to make an appointment first. In this way, leaders can arrange time.
4. Make preparations in advance
When talking, fully understand the main points of what you want to say and report to the leader concisely, concisely and clearly. If you need to ask for instructions for some questions, you should have more than two plans in your mind, and you can analyze the advantages and disadvantages of each plan to your superiors, so that leaders can make decisions.
Therefore, you should make careful preparations in advance, make clear every detail, and answer at any time. If the leader agrees to a certain plan, you should put it into words as soon as possible before submitting it, so as to avoid the leader changing his mind and causing unnecessary trouble in the future.
first consider the feasibility of asking questions for the leaders. Some people know that there is no objective condition to solve the problem, but they must go to the leader, resulting in an unhappy ending.
Chapter 6: How to communicate with leaders at work
What happens easily when communicating with leaders
1. Unclear expression
Subordinates are willing to reflect their work frankly and carefully to leaders, but due to the lack of clear description, they take up more time of leaders, thus causing their impatience.
2. Lack of opinions in feedback
Lack of due information and opinions, and lack of strong arguments in reporting make it difficult for leaders to make decisions.
3. Stick to your own opinions
Defend your own opinions stubbornly, and often have disputes with leaders, regardless of their faces, thus arousing their confrontation and rejection.
4. Bite like a book
Too much use of some terms and concepts that leaders don't understand, and even use chew like a book to show their abilities, which makes leaders feel nervous and unwilling to continue communication.
5. Incomplete consideration
More consideration is given to one's own work goals and needs, without considering the feelings, interests and values of leaders.
6. Single communication method
A communication method that is suitable in one situation may not be suitable in another. Therefore, we should learn to adopt different communication methods in different situations.
To have a good subjective awareness of upward communication, some people say that "to be a good manager, you must be a good managed person first". As a subordinate, you should always keep the awareness of active communication with leaders. Leaders are often busy and can't take care of everything. It is very important to keep the awareness of active communication with leaders. Don't just bury yourself in your work and ignore the active communication with your superiors, but also effectively show yourself, so that your ability and efforts can be highly affirmed by your superiors.
Ways to improve communication skills with leaders
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