Release time: 20 14-04-29 16:22 Source: Hubei Civilization Network.
Brilliant "Starlight" in Wheelchair-Cao
He was paralyzed by cerebral palsy when he was 8 months old, and he has been accompanied by a wheelchair since then; Despite his physical disability and family difficulties, he saved money and donated it. He is Cao, the founder of Wuhan Starlight Hotline Service Center. Fate gave him a heavy blow, but with unyielding will and selfless spirit, he wrote a chapter in his life in his wheelchair and showed us the brilliant "starlight" in his wheelchair.
In 2000, Cao founded the "Wuhan Starlight Hotline Service Center" and opened three hotlines: free psychological consultation, employment introduction and matchmaker. Over the past few years, He * * * has provided psychological counseling to more than 1000 disabled friends, guided and persuaded those who sought help by stating their opinions, helped more than 1000 disabled people find jobs, and matched more than 200 disabled people for free. So far, more than 50 couples have been married.
Enthusiastic, he also organized many disabled friends to go out to play and hold blind date parties to solve practical difficulties for them, so he was affectionately called "Brother Cao" by disabled friends. According to incomplete statistics, his various donations have reached 1 more than ten thousand yuan.
In 2000, by chance, he read the bitter story of Zhou Renju, a Sichuan woman, in a newspaper and donated 1500 yuan to help her treat her illness. The other party only received 1 0,000 yuan returned by 500 yuan and Cao Jiang and donated it to the hospital to build a bone marrow bank. After the news of their donations was published in the newspaper, it caused great repercussions, and all walks of life donated money to Zhou Renju and the bone marrow bank.
During the Wenchuan earthquake in 2008, Cao, Lin, Huang and volunteer Zhang Chengzhi gave the 2,500 yuan saved by frugality to Hu, director of Hanyang Disabled Persons' Federation, and asked him to hand it over to Wenchuan, Beichuan and other hardest hit areas in Sichuan to show his care for disabled friends.
Cao said: "Because I have a disability, I can deeply understand the difficulties and feelings of the disabled. I hope to use my residual body to help those friends with the same disability and other people with difficulties as much as possible, so that they can face life stronger. " Mouth biting chopsticks, "tapping" on the keyboard for a while, tabulating, filling in words, printing ... When the ink-scented paper was spit out from the printer, Cao's business was completed. Now, he bites off the receiver with his mouth every day, answers the hotline, types and copies with chopsticks in his spare time, and earns a meager contribution to make a living, but he continues his career optimistically. "Three other friends and I are also going to donate the remains for medical treatment. Although I am a disabled person, people can't come to this world for nothing. They should always do something for the society, so that life is meaningful. Besides, waste can be reused, not to mention people? "
Spring breeze turns rain into happiness, and happiness is the cornerstone of harmony-Lan Yuyun
Lan Yuyun, a 75-year-old female, is a 45-year-old retired teacher who lives at No.67, Wen Ming Road, Wuchang District, Wuhan. She has been engaged in education and trade union work all her life, and has sent a large number of outstanding talents to the country. She has three children and now works as a doctor, general manager and senior teacher in Britain, the United States and China. Her students are all over the country, some are teachers, some are doctors and some are business elites. For more than 50 years, she volunteered to lead the red line and build a bridge to help men and women find the other half in the vast sea of people, and achieved remarkable results. So far, 600 couples have entered the marriage hall, and another 360 couples are in love. She was awarded the first "Super Matchmaker" in Wuhan, "Top Ten Good Mothers in Jiangcheng", "Top Ten People Who Moved Hubei", "Model of Civilized Family in Hubei" and "Model Household of Civilized Family in China".
Teacher Lan often says: Family is the cell of society. It is very beautiful and sweet to see a pair of men and women get to know each other, know each other, fall in love, and then walk into the wedding hall together to get a lifetime of happiness. From a small point of view, it is good for society. We live a carefree life and our children become talented. Contributing to the happiness of others is also a sense of security and a sense of security. Every day, there is an endless stream of men and women who come to find her friends. She often goes out five times, comes in 10, and has to queue up to register. During the rush hour, people come from morning till night. From 7: 00 a.m. to 22: 00 p.m., there are always visitors. She has to work 18 hours a day. She never gets tired, works hard and doesn't charge a penny. She just wants to "create" more happy love. She will register their information by category, and will also register them one by one to match the right person. She said, "Seeing the couples we introduced from strangers to acquaintances, from falling in love to entering the marriage hall, I have an inexhaustible sense of accomplishment and happiness. For more people to have beautiful love, she will always work hard and successfully introduce 500 pairs, 1000 pairs ... "
She supports her wife and shares weal and woe with her. During the Cultural Revolution, his wife was persecuted politically and was advised to divorce, but she flatly refused. During his wife's serious illness, she personally did a good job in nursing and took good care of him, so that he quickly overcame his illness, and his wife was very moved. She cares about the healthy growth of the next generation and makes unremitting efforts for children's enrollment, family education and improving students' grades. Her family atmosphere is very harmonious. She often holds family concerts, sings red songs, classical songs, dances folk dances and plays Tai Ji Chuan. He has won many awards in literary competitions such as family music held by provincial and municipal TV stations. She is enthusiastic about public welfare and volunteers. In the cultural activities of the elderly in the community, she has written and performed many cultural programs. Every performance was planned by her, and more than two hours of programs, from organization, program creation, director and other work to specific costume props production, data reproduction, sound coordination, reception and so on, all had her enthusiastic participation and selfless dedication. The community won the "Song of the First Righteousness" competition in Wuchang District, and won the second prize in the middle-aged and elderly karaoke song contest of the Provincial Group Art Museum the year before last. The program she coached won the first prize and the second prize in the city and district. She never receives remuneration for organizing the performance of unit programs. Sometimes the unit is in financial difficulties, and she takes the initiative to pay for it. In order to complete the activity smoothly and successfully, she sometimes contributes several hundred yuan herself.
She is an excellent mediator in Huadi community. Two years ago, I decided to separate the family area from the school, which was strongly protested and resisted by the family area. She did a lot of ideological work from it No matter day or night, she took the initiative to publicize policies, upload and distribute them, exchange ideas, discourage bad behavior, and finally satisfy her family and the school successfully completed its task. She did her duty, solved the problems concerned by her family members in time, made suggestions for the dormitory of No.45 Middle School many times, praised good people and deeds in time, and reminded the safety and weather information in time. Under her management, No.45 Middle School Dormitory has been rated as the advanced door of five good rooms for many times, and her family has been rated as a five good family. It was broadcast on the radio and was rated as "100 civilized citizens" in the construction of two civilizations. She often says: What I do is the obligation of every citizen to create a civilized city. Many ordinary citizens, like me, are quietly based on their duties, actively participating in the activities of creating civilized cities, and striving to practice the basic civic ethics of "courtesy, honesty, unity and friendliness, diligence and self-improvement, love and dedication".
The 70-year-old son-in-law has taken good care of her paralyzed mother-in-law Qiu Changping for 20 years.
"This good son-in-law, everyone in our community doesn't know. He is as filial as his mother-in-law. Even if Mrs. Xu has a biological son, she may not be able to take better care of him. " When Qiu Changping was mentioned, Han Shizhen, the head of the company, couldn't help but give a thumbs up. For twenty years, Qiu Changping insisted on taking care of her mother-in-law every day. Seeing that this son-in-law is so considerate, neighbors often come to visit the old man, some even help him cut his hair, and some talk with him. "Everyone says this is really a rare good son-in-law. With such a good son-in-law to take care of, we middle-aged and elderly people are envious. "
Good son-in-law Qiu Changping: Taking care of the elderly is a kind of happiness.
40 1, Gate 3, Building A, Dongting Community, an elderly couple in their 70s struggled to help an elderly woman into a wheelchair. The wife is busy combing the old lady's hair, and the husband puts on her shoes. The couple are Qiu Changping and Hu Aizhen, and the old lady in a wheelchair is Qiu Changping's mother-in-law Xu Jingxiu. To outsiders, this is a warm picture, but for Qiu Changping and Hu Aizhen, it is an ordinary life link that needs to be carried out every day.
The old man is willing to live with us, because he respects us and should be happy! "Qiu Changping smiled. Twenty years ago, my wife and I took over the burden of taking care of my mother-in-law, and it was twenty years at a time. In the first few days, Qiu Changping and his wife felt that it was good to take care of the elderly. After a few days, the couple found it unbearable. Then both of them felt exhausted. But the two encouraged and supported each other, and finally persisted in taking care of the elderly.
Washing diapers, washing clothes, and the son-in-law are all packed.
Pushing open the door of the old man Xu, I saw a round dining table in the small living room. This house of only sixty or seventy square meters is spotless, and even the kitchen utensils are polished. 93-year-old Xu's legs and feet are not flexible, because he has suffered a stroke for more than 20 years and can't take care of himself. The bedroom of the old man is not only airy and bright, but also the bed is spotless. Sitting in a wheelchair and wearing a pale pink coat, Xu looks energetic. The old man happily pointed to Qiu Changping and said, "This is all due to my good son-in-law, who kept the house clean." The old man told us that the son-in-law came to clean the house every day and wash the clothes and diapers he changed. "In fact, I really don't want him to help me wash. A big man, he has to help me wash. More intimate than my daughter. "
Hearing her mother-in-law constantly praising herself, Qiu Changping became embarrassed and smiled and rubbed his hands. Qiu Changping, 72 years old, looks very simple in clothes, and his hair is all white when he is old. Qiu Changping used to be a retired worker of Wuhan Watch Factory. After retirement, his mother-in-law's health became worse and worse. He devoted all his energy to taking care of her. "My stomach is not good. My son-in-law often cooks millet porridge for me. Before cooking, he asked me what flavor I wanted to eat. He peels at least one apple for me every day. My teeth are not good, so he dug them out with a spoon and fed them to me. " Speaking of this, the old man's eyes can't help but turn red. For the son-in-law Qiu Changping, 93-year-old Xu Jingxiu commented like this.
The old man is afraid to drink more water. He is in a hurry.
"In the past, in order to give my son-in-law and daughter less trouble, I tried to drink less water every day or even not." The old man told reporters that he often likes to drink water when he is old, but if he drinks too much water, he will often pee in bed when he is inconvenient to move at night. It is very troublesome for his son-in-law to wash the sheets and clean the bed the next day, so she will try to drink less water. The son-in-law was very angry when she found this situation. She patiently advised her to drink more if she likes, and don't swallow it.
By the old man's pillow, they prepared a pressing thermos cup and put it in a plastic box, so that the old man can not only drink water conveniently, but also spill water on the bed. There is also a whole row of diapers on the bedside.
While speaking, he packed up the diapers and sheets that had just been washed in the morning and hung on the balcony. The first thing in the morning is to clean the old man's bedpan, then wipe the floor with a wet cloth, open the window for ventilation for a while, and put a small bottle of vinegar in the bedroom for disinfection and sterilization.
Years of fatigue and many diseases.
Taking care of the elderly requires a lot of energy and physical strength, which is really unbearable for couples over 70 years old. A few years later, both of them suffered from various diseases.
"In the past, I had to turn over and massage the elderly every day, plus buying food and moving heavy objects. I have a lumbar disc herniation! " Qiu Changping said that when he was sick, he was so painful that he couldn't sit on the chair at all, and sometimes he was so painful that he could throw the bowl out.
In addition, intractable insomnia also plagued Qiu Changping. He has to take care of the elderly during the day, but he can't sleep at night. All night's insomnia made his mental state extremely decline. "At that time, I felt that my head was made of cement mixed with garbage, dizzy and stabbing!" According to Qiu Changping's memory, he was cooking when he suddenly felt dizzy, so he quickly held the stove with his hand to avoid falling. Qiu Changping and his wife also suffer from high blood pressure because of years of fatigue.
To honor the elderly, we must have the "four noes spirit"
"Old age is the stage that people need care and help most in their lives!" Qiu Changping said that the help the elderly need is divided into two aspects: psychological and physical. Physiologically speaking, the physical function of the elderly is far less than that of the young people, and their daily life needs the care of the young people; Psychologically speaking, the elderly will have a strong sense of loneliness in their later years and need the company of young people.
In Qiu Changping's view, the party is the sky of the country and parents are the sky of the family. Many old people have no children to take care of them in their later years, so it is very painful to leave this world. As the saying goes, "there is no dutiful son before going to bed for a hundred days." Many young people cry after their parents die, but this is not as good as supporting their parents when they are alive. Some people burn a lot of paper for their parents after they die, but they can burn all the paper in the world. It is better to wash a diaper for their parents before they die.
Qiu Changping believes that it is hard to take care of the elderly, but if you want to take good care of the elderly, you must have the "four noes" that are not afraid of hardship, loss, fatigue and litigation. "As long as the old man is willing to follow us, my wife and I are willing to take care of it!" Qiu Changping said.
Strive to be an "insider" in medical disputes-Wang
She is the "warm-hearted" in people's hearts, the "insider and fire extinguisher" in mediation, and she is full of deep love for this side of the water and soil. In the face of medical contradictions and disputes, she moistens things as quietly as water; In the face of tension, she is tenacious as a mountain, making people's mediation the first choice for people to solve medical contradictions and disputes.
Wang, 58, director of Wuhan Hanyang Medical Adjustment Committee, has been the chief mediator since the establishment of 20 10 Hanyang Medical Adjustment Committee. She rooted in medical mediation with a strong sense of work responsibility and social mission. In the past three years, * * * accepted medical disputes 108, and successfully mediated 108, with a success rate of108. Mediated 25 major medical disputes to prevent conflicts from intensifying 18, and signed a public opinion survey agreement 108, with an implementation rate of108. The amount involved in the lawsuit is more than 5.5 million yuan, and the compensation amount of the mediation agreement is 2.38 million yuan. He has successively won the honorary titles of "Excellent party member in Hanyang District" and "Excellent People's Mediator in Wuhan". It has played a positive role in resolving medical disputes, building a safe Hanyang, and safeguarding the rights and interests of doctors and patients in Hanyang District, showing the excellent quality and style of an exemplary mediator.
Practice unique skills with "infatuation" and strive to be an insider in medical disputes
Wang is an ordinary retired cadre of Hanyang District Health Bureau, but she painted an extraordinary picture with her own practical actions. She has been rooted in grass-roots work all her life and is unwilling to live a comfortable retirement life. With rich legal knowledge and medical knowledge, she resolutely devoted herself to the mediation of medical disputes, so that her later life continued to glow. She is keen on people's mediation, skillfully uses relevant laws, regulations and policies, and is good at adopting targeted mediation methods and measures to deal with different types of contradictions and disputes. Wang summed up a set of his own mediation methods in his work practice, that is, "calming anger, listening to talk, accurate analysis and proper solution", which showed excellent coordination ability and adaptability in medical dispute mediation.
Sharp tools can do a good job. The interests of the masses are no small matter. With the development of society, the interests of all parties tend to be diversified and complicated. In order to cope with this situation, Wang kept pace with the times, constantly strengthened his study of political theory, seized all his spare time after work and life, exerted self-pressure, and earnestly studied the People's Mediation Law, the Regulations on Handling Medical Accidents and other relevant laws and regulations, so as to achieve virtue, wisdom, application and innovation. By learning new knowledge of law, medicine and people's mediation, I constantly improve my professional work and adaptability and become an expert in public opinion survey.
Open the hearts of the masses with sincerity and strive to be "warm-hearted people" in medical disputes
The total area of Hanyang District is 108 square kilometer, * * 12 streets, 1 12 communities (villages), with a total population of 580,000 and 328 medical institutions. In recent years, with the continuous improvement of people's living standards in China, people's awareness of medical safety is increasing, and the objective limitations of medical technology are far from meeting people's high expectations for disease diagnosis and treatment, which makes the incidence of medical disputes on the rise.
One night in April 20 12, Luo was admitted to the brain surgery department of a hospital because of "maxillofacial laceration and skull base fracture". On June 8, the patient suddenly stopped breathing and heartbeat and died after being rescued by the hospital. The patient's family members are very dissatisfied with the treatment and rescue process of the hospital, thinking that the hospital rescue was not timely and the method was improper, and asked the medical institution to give their families a statement. The medical institution asked Wang to help analyze and mediate this matter. In the face of the trust of the parties, Wang is duty-bound. Through the analysis of the case, she feels that if it is not handled properly, it is likely to develop into a law-related petition case. Wang began to make a careful investigation to learn more about the whole incident. After investigation, the patient died of sudden death, and the doctor also implemented emergency cardiopulmonary resuscitation and other measures in time. Because the patient's family members were very excited, they threatened to block the hospital gate with corpses. Wang patiently communicated with the patient's family members, hoping that the deceased would rest in peace, the living would be strong, and the family members would be emotionally stable. After the patient's family calmed down, Wang tried his best to explain the legal knowledge in a simple way in a language acceptable to the patient's family, and used medical professional knowledge to analyze the cause of death with the patient, indicating that there was no principled fault in the hospital emergency procedure; On the other hand, Wang actively communicated and coordinated with doctors, pointing out that the patient had passed away and the harm caused to his family could not be compensated. He hoped that the doctor would give some humanitarian help to his family members in the spirit of humanitarianism and reduce some hospitalization expenses of patients. In the end, Wang completely opened the crux of both sides through this "heart key" and avoided a medical dispute.
Use "love" to mediate the true feelings of the world and strive to be a "worry-solver" of medical disputes.
In order to maintain social harmony and stability and protect the legitimate rights and interests of both doctors and patients, Wang started from the establishment of a system, fearing neither hardship nor injustice. Faced with the incomprehension of both sides, she has no resentment and is bent on resolving contradictions for the masses. It is precisely because she is conscientious and diligent in her work that she has achieved the results of easing the relationship between doctors and patients, stabilizing social order and building a harmonious society. It is precisely because she built a platform for doctor-patient communication step by step that she built a bridge for doctor-patient communication; It is precisely because of her efforts to be the "solver" of the contradiction between doctors and patients that every medical dispute can be effectively handled, so that small disputes will not expand and big disputes will not intensify, thus resolving one contradiction after another and calming one dispute after another, and making positive contributions to maintaining the normal medical order and social harmony and stability in the jurisdiction.
On May 4th, 20 13, He Mou went to a clinic for a cough. When the skin test was negative, the doctor injected him with cephalosporin, but then he went into anaphylactic shock. The doctor immediately transferred him to a higher-level hospital for rescue, and the patient died because of ineffective rescue. The patient believed that the doctor had a major fault and asked the doctor to pay more than 770,000 yuan. The doctor believes that there is no major fault in his medical behavior, and requires autopsy and medical accident identification to find out the cause of his death. Because patients don't agree to do identification, the identification procedure can't be started, and the contradiction between doctors and patients is becoming increasingly fierce, and patients are enclosing government agencies. After the intervention of the district medical commission, Wang considered that the patient's family was very difficult and had three minor children. If proper compensation is not given, the patient is unacceptable. Without medical malpractice appraisal, the medical side does not agree to give the patient a compensation of up to 770,000 yuan, and there is also legal support. Wang knows that mediation cannot be forced. She can only communicate with them with her heart and feelings, put herself in their shoes, and finally find a balance point to promote the success of dispute mediation. To this end, Wang always insists on coordinating the interests of all parties and always puts the interests of both sides first. After 10 days of continuous efforts and coordination, she finally reached a mediation agreement to compensate and rescue patients for more than 300,000 yuan, and properly solved a thorny medical dispute. It has been fully affirmed by the leaders of the district Committee and government and highly praised by the majority of doctors and patients.
Solve difficult disputes with "public interest above everything else" and strive to be a "fire extinguisher" for medical disputes.
In order to improve the medical safety awareness of the medical staff in the jurisdiction, Director Wang regularly went to various medical institutions for professional knowledge training in laws and regulations, doctor-patient communication skills and so on. Combining with the cases of medical disputes that I have handled for many years, I have introduced boring theoretical knowledge into practice in a simple way, which is convenient for the majority of medical staff to understand and master, and has achieved good training results and won wide acclaim from medical institutions.
"Lanfang lives in seclusion in the deep valley tirelessly, and a gentleman's practice is not fame" has always been Wang's motto. She is engaged in people's mediation not for fame and fortune, but because of her enthusiasm for mediation. To be a medical people's mediator, we should not only have golden words, but also have a fair and just conscience, so as to win the trust of both doctors and patients. Patient Jiang was hospitalized in a tertiary hospital for gastric cancer in May 20 12. During the period, the nurse mistakenly transfused the blood of other patients with intestinal cancer when giving Jiang autologous stem cell immunotherapy. To this end, the doctor and the patient's family reached a compensation agreement of 654.38 million yuan through self-negotiation. The dispute, which should have been settled, heated up sharply after January because of the sudden death of a patient with a large area of cerebral infarction on the right side. The family members thought that the death of the patient was directly related to the wrong blood transfusion, and asked the doctor to compensate 6.5438+0.2 million yuan. The doctor believed that the patient's death was caused by cerebrovascular disease and refused to pay compensation. In the case of fruitless claim, his family wanted to take extreme action, printed more than 1000 complaint letters, and scattered complaint letters from the top floor of the hospital outpatient building to retaliate against the hospital. In order to prevent the incident from further expanding, Wang communicated with his family many times. In the case that both sides were emotional and did not cooperate with the mediation work, she did not fear hardships, visited her family many times, and actively worked as a doctor. With Wang's unremitting efforts, after more than two months of coordination, the two sides finally reached a mediation agreement to compensate 80,000 yuan, thus avoiding a medical accident.
Life has no definition, but each of us must give it a definition. Wang always feels a sense of accomplishment when he sees that the parties to the contradiction and dispute finally turn to arms. In the face of the mission, she will continue to go on without regrets and hesitation, and be willing to be a "harmonious messenger" of medical disputes.