By the way, the only subject in our basic education that can hone empathy is Chinese, but the curriculum requirements have not knocked this out at all. The most easily reflected part of Chinese class is ancient poetry, except those poems without talent (because teenagers can't understand them under normal circumstances). Those poems with strong feelings can actually arouse our inner feelings to a certain extent, but sometimes we can't feel them when we study because of the lack of life experience.
So, back to the question, in this case, you don't lack empathy, but you lack relevant life experience, so you are at a loss when you meet other people's feelings! In addition, when providing judicial services, it is important to understand the feelings of litigants, but maintaining rationality is also the professional quality of judicial service providers, so I don't think you need to worry about these. You will understand when you have an environment that can replace yourself.