The previous inquiry phone number was 16899189, but now the phone number has been changed to 12329
1. Unit provident fund inquiry
(1) Inquiry content:
< p> Query the unit's provident fund account information (including the number of remitters, the number of people on seal, the monthly remittance amount, and the last remittance month), and the unit's recent three provident fund withdrawal processing progress (including submission time and processing status).(2) Requirements to be provided:
Enter the unit provident fund account number and password
(3) Inquiry method:
By calling 12329 , query according to the voice prompts
2. Personal provident fund query
(1) Query content:
Query the provident fund account balance, my provident fund loan information (including loans) Amount, loan balance, loan term, current overdue amount).
(2) Provide the required requirements:
Enter the employee ID card number (or personal provident fund account number) and password.
(3) Inquiry method:
By calling 12329, inquire according to the voice prompts
3. Inquiry at provident fund service outlets
( 1) Inquiry content:
Inquiry for the addresses of provident fund offices, branch centers and bank deposit outlets
(2) Requirements to be provided:
None
(3) Inquiry method:
By calling 12329, inquire according to the voice prompts
4. Policy inquiry
(1) Inquiry content:
Inquire about policies related to provident fund deposits, withdrawals and loans
(2) Requirements provided:
None
(3) Inquiry Method:
By dialing 12329, follow the voice prompts to inquire, or you can transfer to a manual agent for relevant policy answers.
5. Inquiry on the progress of provident fund business
(1) Inquiry content:
Inquiry on the progress of provident fund deposits, loans and withdrawals
(2) Requirements provided:
Individual provident fund account number, name, ID number, business processing time, contact number and other information
(3) Inquiry method:
< p>By dialing 12329, a human agent will be transferred to record the relevant information according to the voice prompts and will respond within 5 working days.