Under the attention and direct leadership of the dean, all the nursing staff have successfully completed all the nursing work assigned by the hospital leaders in line with the service tenet of "patient-centered, patient-centered". The following is my summary of the work of the nursing supervisor, hoping to be useful to everyone.
Although a series of training and learning need to spend a lot of energy and time, training and learning have improved the quality of nursing staff in departments, strengthened their ability to deal with clinical events and provided better services for patients. All ordinary nurses actively participated without any complaints. Everyone's heart is the same: we are willing to pay time and energy for better service.
Blink of an eye, it's the end of the year. Looking back on my work in the post of head nurse this year, I have many feelings in my heart. The work since 20 10 is summarized as follows:
First, strict management and effective coordination
Over the past year, under the leadership of the nursing department and the director of the department, we have been strict with ourselves from all aspects, taken the lead in doing well the work of the department, especially the nursing work, boldly managed, and conscientiously implemented the work system of the hospital and the department, ensuring the steady progress of the work of the department. Actively cooperate with the director to do a good job in medical coordination and guide everyone to do a good job in medical communication; Find and solve some frictions and contradictions in time, enhance the cohesion of departments, and make Chinese medicine departments become a warm family; Let doctors and nurses work in a state of physical and mental pleasure, and also create a warm and harmonious hospitalization environment for patients.
Second, pay close attention to nursing business training
As a comprehensive department of integrated traditional Chinese and western medicine, our department is faced with many miscellaneous diseases, many intractable diseases and weak nursing specialty. Correspondingly, among 12 nurses in Chinese medicine, only 1 graduated from the nursing college of integrated traditional Chinese and western medicine, and the rest graduated from the nursing major of western medicine, and only learned the basic knowledge of Chinese medicine at school; With the continuous development of the training of "specialist nurses" in western medicine, the characteristics and advantages of specialist nurses are becoming more and more obvious. Traditional Chinese medicine nurses have no specific professional knowledge and development direction, which affects the enthusiasm of this group and the stability of the team to a certain extent, and also has a negative impact on the quality of nursing work in wards. In view of this reality, I decided decisively: start from me and train all the staff. Through the combination of business lectures and business rounds, department directors and doctors participated in the training of common diseases in internal medicine, including respiration, circulation, digestion and nervous system, systematic training of basic knowledge and common skills of traditional Chinese medicine, and even training of conservative treatment and nursing knowledge of some general surgery and orthopedic diseases. After a year of systematic training, the assessment results show that nurses have a comprehensive understanding of the common diseases of the above systems, which not only improves their professional and technical level, but also greatly enhances their confidence in their own and departmental development. Since then, I have adopted the daily strengthening method, constantly combined with the existing cases in the ward to strengthen the trained knowledge, and finally built a nursing team with excellent skills and Chinese medicine characteristics.
Third, try cultural management and strive to make characteristics.
Years of experience as a head nurse have made me deeply realize that it is important for a team to standardize its behavior, but it is more important to change its thinking and sublimate its inner world, so that the external cause of "head nurse management" can play a role through the internal cause of "personal quality" of nurses. To this end, I have taken a series of measures: on the nurses' shift schedule, I will send them a life and workplace sentiment every week; Hold a small blackboard newspaper of "Angel Heart Talk"; Use the morning meeting to tell them some inspirational, philosophical and other short stories to arouse their thinking about life and career. In a subtle way, the humanistic quality of our Chinese medicine nurses has been greatly improved. Finally, a virtuous chain of "I use humanistic knowledge to change nurses-nurses manage themselves effectively-improve the quality of nursing work" was created. In recent years, not only the construction of TCM nursing culture is flourishing, but also all the work objectives are successfully completed. In the previous provincial and municipal inspections, our Chinese medicine department was famous for its charging standards, and every time we welcomed the charging inspection, we did not lose a point to the hospital. In the evaluation and inspection of professional ethics, Chinese medicine health education and nursing service have been affirmed and praised by participating experts.
Fourth, pay attention to service details and improve patient satisfaction.
For example, in terms of health education for patients, most departments rely solely on oral education by nurses, but through long-term observation, I found a drawback: nurses talk less, the content is incomplete, and they talk more, because time is limited, they can speak quickly and have no focus, so that patients can't remember at all. To this end, I made an outline of the content of admission education as the content of oral education for nurses, and input the details into the computer. After the general education, the nurses sent detailed information to the patients, which played a very good role. Similarly, there are "propaganda of nasal feeding knowledge", "retention method of sputum culture specimens" and "precautions for retention of urine culture specimens". This kind of oral and written publicity not only helps patients to master it, but also saves nurses a lot of time, so it is well received by everyone.
Five, continuous learning and summary, improve their own quality.
As the saying goes, it takes hard work to strike while the iron is hot. While doing a good job in nursing management in departments, I insist on learning new knowledge, constantly summing up clinical nursing experience and improving.
Their comprehensive quality is high. 20 10 took the psychological counselor exam in may, hoping to get the third-level psychological counselor certificate in August. Over the past year, he has published 3 academic papers and 1 poem/kloc-0 in national and provincial magazines, and 2 papers in the journal of our college.
Shortcomings and efforts of intransitive verbs
Although, in retrospect, I can say without shame: I didn't waste any time; Facing my patients and my department, I can also say frankly that I have been working hard for you! However, facing myself, I know there are still many shortcomings in my work. For example, scientific research is an important driving force for the progress and development of nursing work, but the nursing scientific research projects in our Chinese medicine department are still blank; For another example, sometimes, the requirements are too strict, and I have even seen the tears and helplessness of nurses. Therefore, looking forward to the future, I am full of confidence in the work of head nurses in the new year. As a head nurse, my efforts are: 1, striving for a breakthrough in nursing scientific research; 2. Combine leniency with severity to make your management style more mature.
Summary of the work of the nursing supervisor Part II Time flies, the sun and the moon fly like a boat. As a glorious angels in white, I pay special attention to my honesty and self-discipline, suffering before pleasure, and persisting in my work despite illness; Efforts should be made to improve ideological understanding, actively participate in the construction of nursing branches, develop more young party member teams, mainly young backbones, and make nursing branches show positive vitality.
20xx years passed quickly. In the past year, under the correct leadership of hospital leaders, head nurses and department directors, I have carefully studied Marxism-Leninism, Mao Zedong Thought, Deng Xiaoping Theory and Theory of Three Represents. Adhere to the "patient-centered" clinical service concept, carry forward the revolutionary humanitarian spirit of saving lives, stand on their posts, be good at summing up experiences and lessons in their work, and do a good job in medical care. At the same time, it has been widely praised by patients and recognized by leaders and head nurses at all levels. Completed the task of 20xx years well. Details are summarized as follows:
First, ideological and moral character and political quality: be able to conscientiously implement the party's basic line, principles and policies and actively study political theory through newspapers and books; Abide by the law and study legal knowledge seriously; I love my job, have a strong sense of responsibility and dedication, actively learn the professional knowledge of nurses, have a correct working attitude and be serious and responsible. In the process of medical practice, we should strictly abide by the medical ethics and standardize the operation.
2. Professional knowledge and working ability: With the goal of "doing better", we have cultivated innovative consciousness and successfully completed the following duties: assisting the head nurse in ward management and sorting out medical documents. Seriously receive every patient, treat every patient as his friends and relatives, and always put yourself in others' shoes. Do a good job in writing medical documents. The writing of medical documents needs to be serious and responsible, with a correct attitude and clear thinking. I seriously study the writing standard of department documents, and carefully write ordinary care records, critical care records and rescue records. Abide by the rules and regulations and keep in mind the three basics (basic theory, basic knowledge and basic skills) and three strictness (serious attitude, strict requirements and strict methods).
In order to improve the theoretical and operational level of each nurse, the nursing department conducts theoretical and operational examinations every month, setting high standards for their work. Work attitude should be correct, "the doctor is the heart of parents". I take it as my duty to do everything possible to alleviate the pain of patients. I hope all patients can recover as soon as possible, so every time I enter the ward, I spare no effort to encourage them, patiently help them understand the disease and establish confidence in overcoming it. I felt very happy when I saw the patient recover.
Nursing is a noble and sacred cause, and I am proud to be a member of the team of nurses. In the future work, I will redouble my efforts to make my due contribution to the nursing cause of mankind! In the coming 20xx year, I will continue to carry forward the spirit of the past year, do my job well, be anxious about the patient's urgency, be responsible for the patient, and never make the patient's condition worse because of my reasons. I will be absolutely responsible for my work. This is the minimum work that a good nurse should do to save lives. As a nurse, I am always aware of the heavy responsibility on my shoulders. I won't discredit the hospital, it will only inspire me to work harder. I will also be strict with myself in my life, and I believe I will do it.
Service comes from heart and skill. Nursing is a fine art, and only excellent nursing staff can provide high-quality and efficient nursing services. Therefore, in order to improve the quality of nursing, oncology department has carried out a series of activities to actively improve the professional quality of nursing staff.
To grasp the business, we must start from the foundation. Oncology nurses study "three basics" seriously when they arrive in Qixin. Head nurses carry out various forms of basic training to show the ward situation before and after morning and evening nursing in the form of comparison; Dress etiquette, a nurse, is in the form of a special performance; Strengthen the study of basic knowledge in the form of examination.
Aiming at the vulnerable group in the nursing team-nurses under three years old, the nursing department not only trains junior nurses, but also strengthens the tutorial system; The head nurse will also explain and discuss typical cases and events at the morning meeting, so that junior nurses can adapt to various emergencies as soon as possible; In order to promote the growth of junior nurses, the department has formulated a special training plan, which is in charge of by a special person, and regularly carries out a series of trainings such as clinical communication, management of critically ill patients and health education for cancer patients, which creates a good environment for the growth of junior nurses and reduces the incidence of nursing risks in the department.
In order to adapt to the continuous development of nursing career, each department has put forward higher requirements in the monthly nursing business study and ward round, not only to have new content to learn, but also to show it in the form of multimedia and communicate in the form of explanation; Nursing staff, regardless of age, are required to make multimedia courseware by themselves and be familiar with it in their spare time.
Courseware content, and then * * * discussed at the nursing meeting. After long-term efforts, every nursing staff in oncology department can independently make multimedia courseware, and their ability of explanation and communication has also been greatly improved.
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