1. Summary of the work of the head nurse in 2022
In the past year, under the leadership of the nursing department and department directors, we have strictly demanded ourselves from all aspects, set an example in department work, especially nursing work, Bold management and conscientious implementation of various work systems of the hospital and departments ensured the steady progress of department work. Actively cooperate with the director to coordinate medical care and guide everyone to improve medical and nursing communication; promptly discover and resolve some frictions and contradictions, enhance the cohesion of the department, and make the Department of Traditional Chinese Medicine a warm family; allow doctors and nurses to work in a happy state of mind and body , and also creates a warm and harmonious ward hospitalization environment for patients.
1. Pay close attention to nursing professional training
As a comprehensive department of internal medicine integrating traditional Chinese and Western medicine, our department faces the problem of a variety of diseases, many difficult and complicated diseases, and weak nursing expertise. Correspondingly, among the 12 nurses in the Department of Traditional Chinese Medicine, only one graduated from a college degree in integrated traditional Chinese and Western medicine nursing, and the rest graduated from a Western medicine nursing major. They only learned simple basic knowledge of traditional Chinese medicine in school; among the "specialist nurses" in Western medicine Today, as training continues to develop and the characteristics and advantages of specialist nurses become more and more obvious, nurses in the traditional Chinese medicine department do not have specific professional knowledge and development direction. This affects the work enthusiasm of this group and the stability of the team to a certain extent, and also creates problems for patients. The quality of nursing work in the district has been negatively affected.
In response to this reality, I made a decisive decision: start with me and train all employees. Adopt a combination of professional lectures and professional ward rounds, mobilize department directors and doctors to participate, and provide training on common medical diseases including respiratory, circulatory, digestive, and nervous systems. Systematic training on basic knowledge and common skills of traditional Chinese medicine, and even on some Training was also conducted on conservative treatment and nursing knowledge of general surgery and orthopedic diseases.
After one year of systematic training, the assessment results show that nurses have a comprehensive understanding of common diseases in each system mentioned above, which not only improves their professional technical level, but also greatly enhances their professional skills. Nurses’ confidence in themselves and the development of the department. Since then, I have adopted daily reinforcement methods, constantly combined with the knowledge gained from intensive training on existing cases in the ward, and finally created a nursing team with strong skills and characteristics of traditional Chinese medicine.
2. Try cultural management and strive to make characteristics
Many years of experience as a head nurse have given me a deep understanding: For a team, it is important to standardize its behavior, but What's more important is to change their thinking, sublimate their inner world, and let the external factor of "head nurse management" work through the internal factor of the nurse's "personal quality". To this end, I have taken a series of measures: sending them a sentence of life and workplace insights on the nurses' schedule every week; holding a small newspaper called "Angel Hearts"; using the morning to tell them some inspirational, philosophical and other short stories, It triggers their thinking about life and career.
Subtly, the humanistic quality of our nurses in the Department of Traditional Chinese Medicine has been greatly improved. I finally created a virtuous chain of "I use humanistic knowledge to change nurses - nurses manage themselves effectively - and the quality of nursing work is improved." In recent years, not only has the nursing culture construction of the Department of Traditional Chinese Medicine been flourishing, but also various work goals have been successfully achieved. In previous provincial and municipal inspections, our Department of Traditional Chinese Medicine is known for its charging standards. We have received fee-based inspections every time and have never lost a single point to the hospital. In the work style evaluation inspection, the health education and nursing services of the Department of Traditional Chinese Medicine won recognition and praise from participating experts.
3. Pay attention to service details and improve patient satisfaction
For example, in terms of health education for patients, the approach of most departments is to rely solely on oral teaching by nurses, but I passed Long-term observation has revealed a shortcoming: the nurse talks too little and does not cover the entire content. If the nurse talks too much, because time is limited, she talks quickly without focusing. In this way, the patient cannot remember it at all. To this end, I made an outline of the content of the admission education as the content of the oral education by the nurse, and input the detailed content into the computer. After the nurse did the outline education, the detailed information was sent to the patient, which played a very good role. Effect.
Similar ones include "Nasogastric feeding knowledge education", "Methods for collecting sputum culture specimens", "Precautions for collecting urine culture specimens" and so on. This combination of oral and written education not only helps patients master it, but also saves nurses a lot of time, so it is very popular among everyone.
4. Continuously learn and summarize, and improve one’s own quality
As the saying goes, to make iron, you need to be hard-working. While doing a good job in the nursing management of the department, I insist on learning new knowledge and constantly Summarize clinical nursing experience and improve one's overall quality. I took the psychological counselor exam in May 20xx and hope to obtain the third-level psychological counselor certificate in August. In the past year, he has published 3 academic papers in national and provincial magazines, 1 poem and 2 essays in the journal of our college.
5. Shortcomings and directions of efforts
Although, looking back on the past, I can say without shame: I did not waste any time; facing my patients, my department , I can also say frankly that I have been working hard for you! However, facing myself, I know that there are still many shortcomings in my work. For example, scientific research is an important driving force for the advancement and development of nursing work, but the nursing scientific research project of our Department of Traditional Chinese Medicine is still blank; for another example, sometimes, it is too harsh I even saw the nurses’ tears and helplessness.
Therefore, looking forward to the future, I am full of confidence in the work of the head nurse in the new year. As a head nurse, my efforts are:
1. Strive to have a good reputation in nursing research breakthrough.
2. Combine leniency with strictness to make your management style more mature.
2. Summary of the work of the head nurse in 2022
It has been xx months since I was appointed as the head nurse of the ward. Now I will make a summary report of the work during this period:
Because I have never participated in nursing management work and have no practical experience in management; faced with the diversity of patients in the comprehensive ward and the complexity of their conditions, the crude environment of the ward, and the imbalance of the nurse-patient ratio, I feel at a loss. . There is a saying that "the road is made by people." With the help of the dean and the leaders of the nursing department, I turned pressure into motivation and formulated practical plans step by step.
First of all, make a reasonable division of labor and arrangements based on the existing number of nursing staff in the department, and summarize the job responsibilities and weekly and monthly work priorities of each class, including the head nurse, into a table with clear markings and requirements. Everyone is familiar with and implements it, and conducts irregular assessments to ensure clear rewards and punishments and fair treatment; in addition, some reasonable adjustments and improvements are made to the department's infrastructure based on the existing conditions.
1. The rescue drugs, equipment and sterile items were supplemented and managed in a standardized manner.
2. Based on the characteristics and existing conditions of our department, we have made reasonable improvements and standards for ward management; we have implemented a district responsibility system for environmental sanitation and implemented it to individual workers.
3. Continuously deepen safety management, strengthen safety awareness, and do a good job in safety nursing. Safety nursing is an important part of psychiatric nursing work and an important part of nursing staff's care of patients with mental disorders. Due to their condition, patients with mental disorders often engage in special behaviors such as impulsiveness, hurting others, self-injury, destroying things, running away, etc. A slight carelessness on the part of nursing staff may lead to accidents, which may even be life-threatening. Therefore, doing a good job in safe nursing can not only ensure the safety of both nurses and patients, but also improve the quality of medical care. To this end, each on-duty staff must understand the condition, respect the patient, understand the patient's psychological changes, pay attention to psychological care and spiritual care, closely inspect the ward, strictly implement various nursing routines, and at the same time monitor the various facilities, items and family members of the ward. Safety management should be strengthened.
4. Understand the new trends in the development of nursing disciplines, regularly organize professional learning for nursing staff, strengthen three basic trainings, learn new business, new knowledge, and new technologies, and strive to improve the professional level of each nursing staff To keep up with the needs of the development of the times, I carry out case nursing rounds at least once a month in the department, strengthen department business learning, and regularly organize nursing staff to conduct business learning within the department and hospital, as well as three basic theoretical examinations and operational training.
5. Strengthen communication between nurses and patients, organize work-break symposiums regularly, and listen to the suggestions of patients and their families to facilitate the development and improvement of nursing work, and truly think about patients' needs and concerns.
I ask all medical and nursing staff to start by saving every kilowatt-hour of electricity, every drop of water, and every piece of paper. Starting from me, we must strictly control department expenditures and promptly report any waste. Criticism, supplemented by financial penalties when necessary, although this may offend some people, but I know that strengthening economic accounting, reducing medical care costs, and paying attention to economic benefits and medical care effects are all what head nurses must do.
Although the work is ordinary and hard, and I give up a lot of time to reunite with my family and children, once there are critically ill patients in the ward, I always feel a little uneasy even at home. But the good news is that with the help and support of the leaders of the hospital and nursing department, the work has gradually shown results. It has been praised by patients and their families, and recognized by leaders and colleagues. I know that this is just the beginning, and there is still a long way to go. "The road ahead tells the story of the horse's power." I firmly believe that as long as through continuous efforts, as long as I dedicate my passion to the hospital and spread love into the hearts of every patient, I will We will definitely carry out the work of the comprehensive ward better!
3. Summary of the work of head nurses in 2022
This year, under the leadership of hospital leaders and department directors, we adhere to the service tenet of “all patients are the center, everything is the patient” , the nursing work in the obstetrics department is very good. I now summarize the completion of my work as head nurse this year as follows:
1. Ward Nursing Management
I came to the general surgery department for one year and worked hard to learn professional knowledge and overcome professional deficiencies. . Able to take the lead and directly participate in patient care when rescue and ward staff are tight (such as holidays). Establish various work routines according to nursing quality standards. Monitor and record various quality indicators, and make timely corrections if deficiencies are found.
Use pdca's quality improvement method to implement the floor cqi project, give full play to the enthusiasm of nurses during the implementation, improve deep vein management, promote the standardization of patient assessment, improve patient health education, and improve the standardization of the handover system. Maintain standardized records of records, conduct regular inspections, and provide timely feedback to relevant nurses to help nurses standardize the handling, reporting, and discussion of events.
2. Personnel Management
In 20xx, this floor will accept newly transferred comrades xxxx and new comrades xxxx, and they will be able to arrange standardized pre-job training in the department and conduct serious work With teaching and guidance, all new nurses can adapt to work as quickly as possible.
In 20xx, in accordance with the requirements of the Ministry of Nursing, on the basis of collecting the educational needs of department nurses, *** arranged 1xxxx nursing rounds and arranged 1xxxx business learning.
In terms of employee motivation, through the combination of continuous timely evaluation feedback of nurses and quarterly evaluation, we can help nurses continuously improve their work, and timely praise good behaviors to promote an excellent work atmosphere.
Nurses are encouraged to participate in department management through authorization. Almost every nurse is directly responsible for a department management content, stimulating nurses' work enthusiasm.
Support and encourage nurses to continue learning. I have continuing education with 1xxxx academic qualifications. As the head nurse, I try my best to provide convenience in work arrangements. At the same time, nurses are encouraged to learn English, and the department organizes surgical professors to give lectures to help nurses improve their English proficiency.
When there is a temporary vacancy of teachers, the enthusiasm of department nurses can be brought into play, and *** will take on the teaching work of students. Various small lectures have been well received by students, and at the same time, they have also improved the level of the department. Nurses' teaching abilities.
Arrange for nurse xxxx to go out to attend a study class.
3. Work management
According to the requirements of the hospital, perform cost accounting management of floors. The number of items collected from the supply room per week has been fixed. According to the hospital's requirements, the charges are managed in a standardized manner. Standardize the management of department finances and items and conduct regular inspections.
Adjust the placement of items on the floor to make the floor environment cleaner. Reaffirm the department's shift scheduling and shift change system to encourage nurses to change shifts according to standards. Provide appropriate nursing manpower according to the patient's condition to ensure nursing effectiveness and reasonable arrangement of manpower. Actively participate in meetings held by the hospital and the nursing department, and hold a nurse meeting once a month to promptly convey the work philosophy and work arrangements of the hospital and the nursing department to clinical nurses. Guide nurses to follow the hospital's mission and goals. Actively promote cooperation between the Nursing Department and other departments, help the Director of General Surgery undertake some management work, and promote collaboration between medical and nursing staff.
As a main member of the Exchange Committee, actively participate in the activities of the committee and promote the development of the committee.
IV. Own career development
While effectively completing ward nursing management tasks, work hard to learn various business knowledge and improve your abilities in all aspects.
In XX, I obtained an undergraduate degree certificate in nursing and a Chinese undergraduate diploma. Continue to study medical English courses.
Completed in-hospital picc puncture training.
4. Summary of the work of the head nurse in 2022
In July 20xx, I was hired as the chief nurse of the Nursing Department of Meixian Health Center. On the first day of registration, I went to the ward to check the work management of the ward. situation, implementation of the department's nursing work system, nurses' execution of operations, hospital infection prevention and control, nurses' treatment, etc. It was found that there are some nursing safety hazards. The safety hazards are due to insufficient nursing staff and the failure to implement the nursing work system. Focusing on these existing problems, I reported my management ideas to the hospital leaders. With the strong support of the hospital leaders and the joint efforts of the head nurse and nurses, I successfully completed my work plan, which is summarized as follows: < /p>
1. Staffing to meet work needs:
11 new nurses, 12 old nurses, 23 people in total, bed-to-nurse ratio 1:2≥0·3 .
2. Establish a management system to achieve standardized management:
1. A nursing risk quality management leading group was established, and the responsibilities of the team members were formulated, and the team members were responsible for their work.
2. Improve and organize nursing management information, standardize the nursing work records of each department, and establish professional and technical files for nursing staff.
3. Promote management knowledge to senior nurses and unleash the management potential of each team member.
3. Strengthen the training of head nurses and improve the management capabilities of head nurses:
Convene regular meetings of head nurses every month to analyze the quality of care, propose corrective measures for existing problems, and stipulate The department organizes nursing quality analysis and professional study and examination once a month, and goes to the department for night rounds once a week. The management level of the head nurse has been improved.
4. Focus on strengthening safety management:
1. Implemented the medical order checking system: it is required to check every shift, and a major check every day is presided over by the head nurse. Leave is the responsibility of the charge nurse's designee.
2. Implement a bedside handover system: all patients must be handed over at the bedside.
3. Strict drug management: drugs are stored as required, five specialists are responsible for the management of anesthetic drugs, and a dedicated person is responsible for checking every month. The nursing department checks that there are no expired drugs every time.
4. Strengthen ward management: Critically ill patients and patients with drug allergies are required to hang warning signs on the bedside to remind companions, patients and medical staff (such as falling, preventing burns, and preventing pressure ulcers) , allergy drugs, etc.). No nursing complications occurred throughout the year.
5. Improve the work management system of the rescue room: emergency medicine and equipment are required to be in emergency status.
6. Improved the reporting system for adverse nursing events: conduct root cause analysis of adverse events that have occurred, encourage head nurses and nurses to jointly look for potential safety hazards at work, and propose rectification measures for hidden hazards. Prevent the occurrence of adverse events.
7. Standardize the nursing work operation process:
1) Implement the head nurse's shift scheduling and follow the principle of strong and weak matching, new and old matching, and all work responsibilities are assigned to each person, allowing nurses to The work is organized, busy but not chaotic.
2) Change the way of taking medicines and implement three pairs of bed numbers, patients, and medicines, which eliminates the need for inpatient medicines to be taken from the pharmacy by the patient or accompanying person and the actual bed number and medical records of the inpatients Bed incompatibility,
5. Strengthen hospital infection prevention and control;
1. Change the disinfection and sterilization method of diagnostic and treatment supplies, canceling the sterilization of soaking equipment.
2. Establish a regular disinfection and cleaning system. It stipulates that the environmental sanitation of obstetrics and gynecology, operating rooms, and supply rooms should be cleaned once a day and once a week. Disposable sterile items must not be stored in the warehouse. At the same time, A disposable product recycling management system has been formulated.
3. Strengthen the management system for disinfection and sterilization of diagnostic and treatment supplies in each department, requiring dedicated personnel to be responsible for regular inspections, regular monitoring, and disinfection and sterilization effects to control or reduce the incidence of nosocomial infections, which has reached the level of superior epidemic prevention The department monitors 100% of the hospital’s disinfection and sterilization qualification rate.
4. Train professionals so that disinfection and sterilization methods and systems can be implemented better and more effectively. Currently, a nurse has been selected to study hospital infection prevention and control management.
6. Improve the professional quality of nurses and solve existing problems in nursing work:
1. The Nursing Department organizes business learning and examinations once a month. The learning content is: 1. Core system; 2. Nosocomial infection prevention measures; 3. Nursing risk management plan; 4. Nursing adverse events and preventive measures, and the "Top Ten" safety goals of nursing; 5. Nurses' behavioral norms, nurses' polite and polite words; 5. Oxygen administration and sputum suctioning operations Training and assessment.
2. Adopt an incentive mechanism to improve nurses’ learning enthusiasm. According to the nursing work plan and progress, the nursing department prepares materials for each department to organize learning. New and experienced nurses with test scores above 90 points will be awarded first and second place respectively from high to low scores.
7. Carry out responsible nursing:
Responsible nursing was trialled in the general department in October. One week later, patient satisfaction increased significantly, and doctors also evaluated the nurses’ work. improved. Some nurses are praised by patients.
8. Existing problems:
1. There are many new nurses, weak operating skills, insufficient work experience, weak risk awareness, and poor emergency response capabilities.
2. Nursing managers have relatively narrow ideas.
3. The central oxygen storage room has no fire protection facilities or alarm devices. Only nurses provide oxygen to patients. When there is no oxygen, the person in charge of oxygen management is temporarily called to replace the oxygen cylinder.
4. Nurses lack general communication skills and health education is not in place.
5. Nurses work together in the evening and night shifts.
6. Basic nursing and psychological care need to be strengthened.
Looking forward to 20xx, the Nursing Department will also face many difficulties and greater challenges. If nursing work must be satisfied by the society, the government, the leaders, and the people, then we must carry out high-quality nursing As long as the hospital leaders continue to attach importance to and support nursing work and the nursing staff of the whole hospital unite as one, the quality of nursing care will surely reach a new level in the coming year.
5. Summary of the work of the head nurse in 2022
In the blink of an eye, it is the end of the year. Looking back at the work I have done in the position of head nurse over the past year, I have a lot of emotions in my heart; The work since 20xx is now summarized as follows:
1. Strict management and effective coordination
In the past year, under the leadership of the nursing department and department directors, strict requirements have been imposed in all aspects I take the lead in department work, especially nursing work, manage boldly, and conscientiously implement various work systems of the hospital and department to ensure the steady progress of department work. Actively cooperate with the director to coordinate medical care and guide everyone to communicate well; discover and resolve some frictions and contradictions in a timely manner, which enhances the cohesion of the department and makes the Department of Traditional Chinese Medicine a warm family; allowing doctors and nurses to work in a state of physical and mental pleasure , and also creates a warm and harmonious ward hospitalization environment for patients.
2. Pay close attention to nursing professional training
As a comprehensive department of internal medicine integrating traditional Chinese and Western medicine, our department faces the problem of a variety of diseases, many difficult and complicated diseases, and weak nursing expertise.
Correspondingly, among the 12 nurses in the Department of Traditional Chinese Medicine, only one has a college degree in integrated traditional Chinese and Western medicine nursing, and the rest are graduates of Western medicine nursing majors. They only learned simple basic knowledge of traditional Chinese medicine in school; in the training of "specialist nurses" in Western medicine Today, with the continuous development and the characteristics and advantages of specialist nurses becoming more and more obvious, the nurses in the traditional Chinese medicine department do not have specific professional knowledge and development direction. This affects the work enthusiasm of this group and the stability of the team to a certain extent, and also creates problems for the ward. The quality of nursing work has had a negative impact.
In response to this reality, I made a decisive decision: start with me and train all employees. Adopt a combination of professional lectures and professional ward rounds, mobilize department directors and doctors to participate, and provide training on common internal medicine including respiratory, circulatory, digestive, and nervous systems, systematic training on basic knowledge and common skills of traditional Chinese medicine, and even some general surgery Training was also conducted on conservative treatment and nursing knowledge of orthopedic diseases.
After one year of systematic training, the assessment results show that nurses have a comprehensive understanding of common diseases in each system mentioned above, which not only improves their professional technical level, but also greatly enhances their professional skills. Nurses’ confidence in themselves and the development of the department. Since then, I have adopted daily reinforcement methods, constantly combined with the knowledge gained from intensive training on existing cases in the ward, and finally created a nursing team with strong skills and characteristics of traditional Chinese medicine.
3. Try management and strive to make characteristics
Many years of experience as a head nurse have made me deeply realize that for a team, it is important to standardize its behavior, but more importantly The important thing is to change their thinking, sublimate their inner world, and let the external factor of "nurse management" work through the internal factor of the nurse's "personal quality". To this end, I have taken a series of measures: sending them a sentence about life and insights on the nurses' schedule every week; holding an "angel" small newspaper; using the morning to tell them some inspirational, philosophical and other small stories to stimulate their understanding of life. , thinking about career. Subtly, the humanistic quality of our nurses in the Department of Traditional Chinese Medicine has been greatly improved. I finally created a virtuous chain of "I use humanistic knowledge to change nurses - nurses manage themselves effectively - and the quality of nursing work is improved." In recent years, not only has the nursing culture construction of the Department of Traditional Chinese Medicine been flourishing, but also various work goals have been successfully achieved. In previous provincial and municipal inspections, our Department of Traditional Chinese Medicine is known for its charging standards. We have received fee-based inspections every time and have never lost a single point to the hospital. In the work style review inspection, the health and nursing services of the Department of Traditional Chinese Medicine won recognition and praise from participating experts.
4. Pay attention to service details and improve patient satisfaction
For example, in terms of health education for patients, the approach of most departments is to rely solely on oral teaching by nurses, but I passed Long-term observation has revealed a shortcoming: the nurse talks too little and does not cover the entire content. If the nurse talks too much, because time is limited, she talks quickly without focusing. In this way, the patient cannot remember it at all. To this end, I made an outline of the content of the admission education as the content of the oral education by the nurse, and input the detailed content into the computer. After the nurse did the outline education, the detailed information was sent to the patient, which played a very good role. Effect. Similar ones include "Nasogastric feeding knowledge education", "Sputum culture specimen collection", "Urine culture specimen collection precautions" and so on. This teaching method that combines oral and book not only helps patients master it, but also saves nurses a lot of time, so it is very popular among everyone.
5. Continuously improve one’s own quality
As the saying goes, to make iron, you need to be hard-working. While doing a good job in the nursing management of the department, I insist on learning new knowledge and constantly summarizing clinical practice. Nursing, improve one's overall quality. I took the psychological counselor exam in May 20xx and hope to obtain the third-level psychological counselor certificate in August. In the past year, he has published 3 academic papers in national and provincial magazines, and 1 and 2 poems in the journal of our college.
6. Shortcomings and directions of efforts
Although, looking back on the past, I can say without any shame: I did not waste any time; facing my patients, my department , I can also say frankly that I have been working hard for you! However, facing myself, I know that there are still many shortcomings in my work. For example, scientific research is an important driving force for the advancement and development of nursing work, but our Department of Traditional Chinese Medicine The nursing research project is still blank; for another example, sometimes, I have even seen the tears and helplessness of nurses due to excessively strict requirements. Therefore, looking to the future, I am full of confidence in my work as a head nurse in the new year. As a head nurse, my efforts are:
1. Strive to make breakthroughs in nursing research.
2. Combine leniency with strictness to make your management style more mature.