In a highly competitive society, how to do a good job as a secretary can only show my understanding and progress through two years of office experience, reading relevant books, understanding the leadership experience and making a simple summary.
First, ability is the foundation:
Secretarial work is a stage to show comprehensive talents. Our knowledge of studying hard at the cold window, our adaptability, our determination, our adaptability and our coordination will all be displayed on such a stage. So I think comprehensive ability is the basis of doing a good job as a secretary.
1. As an office secretary, you must have "specialized and extensive" knowledge.
There is no blind spot in secretarial work. As long as the leadership work may involve areas, the secretary can't say "no". For example, as a secretary of a government leader in charge of industrial economy, you must first have some basic qualities of a secretary, such as the ability to express words, the ability to process messages and messages, and the ability to receive meetings. Secondly, we should be familiar with the knowledge of industrial economy, market economy, relevant policies and regulations from the state to local governments, and regional economic operation. I can't speak, writing a manuscript is a "minefield" everywhere, and every sentence is a "layman". Thirdly, we should have an understanding of other fields that may be involved in leadership work, such as politics and history. Therefore, the secretary must be versatile, not only to understand other related knowledge, but also to dabble in a wide range. If you are only an expert or not, it is difficult to be competent as a secretary.
2. Good interpersonal and coordination skills.
Secretaries have to contact and deal with bosses, colleagues, guests and departments every day, so they must be happy and respectful, and create good interpersonal relationships with elegant manners and high-quality cultivation. In this sense, the secretary should be an excellent public relations staff.
Especially when dealing with leaders, we should handle the relationship between ourselves and leaders. Straighten out the relationship with leaders, respect without flattery, take the initiative without offside derailment, and obey without blind obedience. Secretarial work is the hub of information release and reporting, with the functions of scheduling, coordination and comprehensive processing. At the same time, because the secretary is often closely related to the leader, he not only directly participates in the decision-making of the leader in many aspects, but also holds some little-known secrets including the personal privacy of the leader. Therefore, a secretary should pay attention to the difference between inside and outside, grasp the sense of proportion, know what to say and what not to say, and not be outspoken for grandstanding and temporary interests. Otherwise, it will not only reveal some work secrets, but also damage the image of the leader, which is not good for work and for yourself. Some people say that the secretary is a mirror of the leader, and it is inevitable to be branded as a leader. In the eyes of onlookers, the secretary's words and deeds reflect the leadership style. Therefore, the Secretary should be cautious in what he says and does, and always remember that his words and deeds are not personal actions. If he only acts according to his own abacus, or takes the opportunity to make profits, he will not only harm himself, miss his work and help, but also ruin the reputation of the leader and even bring serious consequences. Organizing us to serve the leaders is both a trust and a test. Therefore, we should stand the test, purify our minds and correct our outlook on life.
In addition, the comprehensive coordination function is an important part of secretarial work, so we should pay attention to the ways and methods of coordination. Master the art of coordination according to the different objects of up, down, inside and outside, and improve the effectiveness of coordination. It is necessary to resolve and dredge the contradictions in the work in time and form a joint effort. It is necessary to stress politics, take the overall situation into account, communicate more, keep in touch with and think hard, unify the firmness of adhering to principles with the flexibility of strategies and methods, and further improve the quality of service in coordination.
3. Be able to plan ahead, have pioneering and innovative spirit, and work creatively.
Success favors those who are prepared. The subordinate position of secretarial work determines its passivity, but passivity does not mean passive response. As a secretary, on the one hand, we should strive to establish the consciousness of staff assistants, want to lead and seek what leaders think, and earnestly enhance the initiative of work, that is, plan ahead; In addition, we should consciously focus on the leadership's intention, think from the overall perspective, identify the combination point and breakthrough point between the superior spirit and the work of our unit, think ahead from other positions, and constantly improve our understanding level, policy level and work ability, so as to achieve coordination and unity before and after, that is, think ahead and finish ahead of time, leaving some room for leadership-related work in advance.
A secretary should have a clear political mind. He should not be confused in the face of right and wrong, nor should he follow suit, let alone have it both ways, swing from side to side and express his opinions casually. To be a secretary, we should lay a solid foundation and be correct. "We were born from the foundation." Through party spirit training, strengthen self-cultivation, strengthen political beliefs, and firmly establish a correct world outlook, outlook on life, and values, we can assess the situation at critical moments, see clearly the direction, and grasp ourselves. This is the first quality that a secretary must have.
Second, attitude is a guarantee.
At work, no matter what you do, you should return to zero, empty yourself, and take a learning attitude, and regard every job as a new beginning, a new experience and a door to success. If you treat your work as chicken ribs, it's a pity to eat it tasteless and abandon it, and it's useless for public and private. Therefore, our good working attitude is the guarantee that we can do a good job. Work attitude is an important criterion to measure whether an employee is dedicated or not. If a staff member doesn't even have the most basic working attitude-loving his job, being proactive, being responsible and not dragging his feet-how can he do his duty?
The ancients said: "The mountain is not high in stone, and the mountain is not high in low." Nothing can be done overnight, and no one can become famous in one fell swoop. No one can only work hard and get nothing. We should have a good attitude and attitude and keep the belief that "since God has given talents, let them find jobs" at any time. Maybe in an ordinary position, but you can't feel inferior, even in an important position, you don't need to be proud. I work, I am happy. As long as you do a good job, persevere and never relax, you will find that your mind is getting wider and wider, and you will always keep a happy attitude no matter what you do. Work with a happy attitude, make the work happy, and treat your own or hard-won work with a new vision and a positive attitude every day. Love your work, feel its extraordinary from ordinary work, and fully enjoy the happiness after work. Work is the material foundation, and happiness is the spiritual enjoyment.
In the post of secretary, most of them are trivial and repetitive jobs, so the secretary may encounter some setbacks in his work, such as poor communication with the boss, boredom with a job given by the boss, and irritability with trivial and repetitive work. As the old saying goes, "Heaven has a great responsibility to the Sri Lankan people, so we must first suffer their minds, work their bones and muscles, starve their bodies, empty their bodies, and do things in disorder, so as to get what they can't do." When encountering setbacks, we should calmly analyze, find out the reasons of setbacks from the aspects of objectivity, subjectivity, goals, environment and conditions, and take effective remedial measures. Establish a dialectical view of setbacks, always maintain a confident and optimistic attitude, and realize that it is setbacks and lessons that make us smart and mature, and it is failure itself that ultimately creates success. Learn to comfort yourself and tolerate setbacks. Open-minded, optimistic and self-reliant. Be good at turning pressure into motivation, change the depressed state in your heart, relax your body and mind, and let your eyes face the future. At the same time, it is the secretary's duty to be uncompromising, diligent and not complaining, and do government affairs wholeheartedly. It is common for secretaries to stay up late and watch vigils, and they are very tired. Usually she wants high standards and strict requirements, come a little earlier, leave a step later, do more and do better. Don't push the third gear and the fourth gear at work, and be light and afraid of the heavy. However, we must stand up and do what we have set, and we must not give up halfway. In particular, we should strive for perfection, be meticulous and thorough, grasp the outline and keep our eyes open and make no mistakes. We should firmly establish the spirit of love and dedication, selfless dedication and love and dedication.
In the process of dealing with things, it is no small matter to "think", "do" and "grasp" the office work, especially for the special nature and important functions of the office. When we are faced with many complicated affairs, it is wise to focus on the big things, but we can't ignore some small things. If you want to get it, you should also think of catching sesame seeds, and you can't miss anything. For office work, small things are small things when they are done well. If it is not done well, it will affect the overall situation and delay the work, which is a major event. Office work is no small matter, office work is no small matter, work should be serious and meticulous, and start from small things. We should be rigorous and meticulous in handling any work, and we should not be perfunctory or fraudulent. In every period, we should always adhere to the principle of seriousness, meticulousness and meticulousness in the face of every major and minor event. Every word, every phone call and every little thing should be based on facts, telling the truth and creating practical results. We should not pursue fame, but strive for greatness by giving up small things. We should establish the idea of seeking truth from facts and reflect the situation realistically, including listening to the opinions of the grassroots, listening to the views of the masses and reporting to the leaders. To be comprehensive and true, no matter how big or small the work is, one step at a time, not superficial.
A person's work is the expression of his attitude towards life, and his life's occupation is the display of our aspirations and ideals. Therefore, to understand a person's work attitude is to understand that person to some extent. Therefore, the famous educator and former US Secretary of Education William Bay? Nate said, "Work is something we have to do in life." Therefore, we must adjust our mentality and regard work as a way of life, because it is not only a means of making money, but also an important part of accumulating life experience. It is a stage of life and a link to show our talents. Happiness and hardship are natural ups and downs in the vast sea, and the value of life is realized in repeated ups and downs.
The unit is a big river and we are a small river. Only by actively working hard, conscientiously doing one's job, taking work as the greatest pleasure, and devoting oneself wholeheartedly to the work, can one stimulate one's potential and make more contributions to the unit, so that the river in the unit will be choppy and the river will not dry up. Everyone is eager for success, however, success is never achieved overnight, and we need to work hard to win it. And this kind of struggle motivation comes from our positive attitude, and the negative attitude is irresponsible to the unit and irresponsible to our own future. Units and individuals complement each other and their interests are closely linked. With our own efforts, the unit has developed, and we will also get rich returns. At the same time, we also get something more precious than material rewards: respect.
Third, enthusiasm is the driving force.
Enthusiasm is an indispensable fuel for dreaming of flying. Once this fuel is ignited, it will keep your engine running strongly during the flight. Throughout history, enthusiasm has driven the most outstanding people in the world to reach the peak of human achievements in their obsessed fields and promote social progress while pursuing "self-realization".
If you can't devote yourself to your work, you may become a mediocre person no matter what you do. Success depends not so much on talent as enthusiasm. The world gives a green light to those who are truly responsible and confident. At the end of their lives, they are still enthusiastic. No matter what difficulties they encounter, no matter how bleak the future looks, they always believe that they can turn their ideal picture into reality.
If you can't devote yourself to your work, you may become a mediocre person no matter what you do. Doing things so-so, only in plain but this life. If so, your life will end like millions of mediocre people. If a person lacks enthusiasm, he must be listless. Even if all the opportunities come to him, he will lose them blankly.
French fable? Feng Dan once said: "No matter what you do, the principle you should follow is to pursue a high level." You are first-class, you should have first-class choices to add' enthusiasm' to your work. "Your life is the only creation in your life, and it cannot be erased and rebuilt. Even if there is only one day to live, that day should be beautiful and noble. Think of yourself as the carpenter, think about your own house and build it with your own wisdom. Because the nameplate on the wall always says: "Life is created by yourself. "People who are enthusiastic about their work, no matter how difficult the work is and how much effort they need, will always carry it out with a calm attitude and will certainly be able to complete the task well. Emerson said, "Without enthusiasm, there can be no great cause of success. "
The same job is done by you, with or without enthusiasm, and the result is completely different. The former makes you energetic, works well, creates many brilliant achievements, and makes the leaders sit up and take notice of you. The latter makes you lazy and indifferent to your work. Of course, there will be no invention and potential ability. You don't care about your work, and the leaders won't care about you; If you are depressed, the leader will naturally lose confidence in you. Being a dispensable person in the company means that you have lost the qualification to continue to engage in this profession.
Many young people my age are mostly at a loss at work. They go to work and get off work every day in a daze, and get their wages back on a fixed day. After being happy or complaining, they still go to work and get off work in a daze ... they never consider the question about work: what is work? What is this job for? How can we do a good job? It is conceivable that such young people only passively cope with work, work for life or salary, and can't put all their enthusiasm and wisdom into their work. They just finish the task mechanically, instead of working creatively and enthusiastically.
Work is full of enthusiasm and work is hard work. It is in order to achieve something or get something that we pay attention to and put our energy into that aspect. In this essence, work is not something we do to make a living, but something we do with our lives. To do a good job, we must cultivate the habit of enthusiastic work. Only by taking work as a pleasure and becoming an indispensable factor in life can we not feel burdened and make people think quickly and energetic. A tense and orderly working environment can fully mobilize all kinds of positive factors in people and shape people into standardized, strong, sensitive and rational people. Work is full of happiness, pressure, struggle and tears ... which makes life colorful. The fruits of labor not only create value for the society, but also create wealth for the family. Work is to let people discover their wisdom and potential with enthusiasm, give play to their talents, gain self-worth, and let themselves release their inner beauty and light.
Fourth, learning is the source.
Our abilities, whether creativity, decision-making power or keen insight, were not possessed at the beginning, nor were they achieved overnight, but were acquired through long-term work. As a secretary, we must constantly study hard to "recharge", actively "update" our thinking, and look at the problem from the perspective of reform and development, so as to grasp the overall situation and become a qualified and competent secretary.
1, study hard and try to improve your writing.
Secretaries generally don't need to be talented, but they should have a solid writing skills. Secretaries are strictly forbidden to be unlearned, to be capable and not to slack off in their studies. He must hurry up, study hard and get ready. Learning should cherish every second, make progress despite difficulties, read widely and read widely. It is best to combine ideas with work practice and apply what you have learned.
2. A secretary should have a rich reserve, which must be accumulated in his study.
Genius lies in accumulation. To be a qualified secretary, you must work hard to accumulate materials. The first is the accumulation of ideas and opinions. Ideas and opinions are inherited, learn from others' things, broaden your own ideas and enrich your mind. Whether reading, listening to lectures or chatting, as long as you find good ideas, you can write them down at any time, and over time you will become a mentor and friend in writing materials; The second is the accumulation of data. Facts have proved that data is very valuable information. Therefore, it is necessary to accumulate year by year and often analyze and study, on the one hand, to find valuable information from it, on the other hand, to make rational use of these data to make written materials more convincing. The third is the accumulation of positive and negative models. Typical has many functions. Advanced models are like a banner, which gives people guidance, inspiration, enlightenment and demonstration. It is the condensation of advanced ideas, which affects all aspects of society and has strong appeal. The negative example is like a mirror, which gives people lessons, profound thinking and wealth. Typical materials accumulate more. When writing speeches and reports, my thoughts are like a spring, and my arguments are powerful, practical and profound. Practice has proved that only through accumulation can we constantly enrich our knowledge, enhance our quality, improve our writing level and truly become a qualified secretary.
3. Profound thoughts are the basis of being a good staff officer and the soul of doing a good job as a secretary.
Only with profound thoughts can you be insightful as a staff officer, profound in writing and fruitful in your work. To this end, to be a good secretary, we must constantly study hard to "charge" and actively "update" our thinking. Don't stay on the surface, don't be confused by illusion. You should be able to see the essence of the problem through complicated external phenomena, not only understand the current situation of things, but also make predictions according to the development trend of things. The most important thing to understand things is to think about phenomena in many aspects and analyze them as a whole. New ideas and viewpoints are not "behind closed doors" and unique, but more about refining, summarizing and sublimating the problems raised in practice. If you can tell a little different opinions from common phenomena and tell everyone's thoughts, don't write them out; Be able to systematically summarize and summarize some analytical viewpoints; Be able to concretize principled thoughts and opinions, and deepen and improve the thoughts and opinions of leaders; Can explain the problem from the combination of theory and practice, and put forward breakthrough measures and suggestions. All of them are "innovations". Angle is the foothold of observing problems. Different angles have different understandings of the problem. There is an old saying: "From one side of the mountain, there are different heights." This shows that the perspective of the problem is very important. To write good material, we must grasp our own perspective.
At present, in the period of social change and economic development, secretarial work is also facing many new situations, new features and new problems, forcing itself to carry out reform and innovation like anything else. Only by continuous development and progress can we adapt to the needs of the new situation.
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