Operators do not belong to special positions!
Operators usually work in the company's call center. They mainly answer customer calls, solve related business problems, and are engaged in guarding long-distance traffic, international traffic, directory inquiry, wireless paging, information services, and user switches. and other various types of operator desks, as well as personnel who handle in-flight business inquiries.
The former Ministry of Labor designated types of work that are engaged in underground, high-altitude, high-temperature, extremely heavy physical labor, and toxic and harmful work as special types of work, and clarified that the scope of special types of work shall be determined by the competent departments of each industry or the labor department. Special type of work is not a formal concept, it is just a conventional name. Therefore, it is not formally defined by standards or regulations.
Special types of work are different from special operations. In 1991, Article 2 of the "Regulations on the Administration of Safety Technical Training and Assessment of Special Operations Personnel" issued by the former Ministry of Labor defined special operations. The "Measures for the Administration of Safety Technical Training and Assessment of Special Operations Personnel" issued by the State Economic and Trade Commission in 1999 made some changes to the above definition, clarifying that special operations refer to accidents that are prone to casualties and have a significant impact on the safety of the operator himself, others and surrounding facilities. Hazardous operations (such as electricians, metal welding and cutting, etc.). Personnel engaged in such operations are called special operations personnel.