Insurance company personal semi-annual work summary (selected 6 articles)
Time flies by, and a period of work activities has come to an end. Looking back on the work during this period, theoretical knowledge and business level have been greatly improved. Let us sort out the past work and write a work summary. But how to write a work summary to be outstanding? The following is a personal semi-annual work summary of an insurance company that I collected and compiled (selected 6 articles). I hope it will be helpful to everyone.
Insurance company personal semi-annual work summary 1
1. Work review in the first half of 20xx
In the first half of 20xx, our company’s correct leadership in the provincial company Under the current situation, all cadres and employees under the jurisdiction have followed the work ideas proposed by the provincial company around "one business theme", strengthened "three guarantees", clarified "five improvement requirements" and implemented "ten work measures", and closely focused on "speed up" With the business theme of "increasing efficiency, complying with regulations and making profits", with an unswerving and enterprising spirit, we seized opportunities, accelerated development, and successfully achieved the task target of more than half of the time. The company showed balanced growth in premium scale and economic benefits. It continues to be a good situation, with all work progressing in an orderly manner and development vitality constantly increasing.
(1) Business operations
As of the end of June, our company had signed 2,944 orders, an increase of 393 compared with the same period last year. The premium income was 7.6744 million yuan, 51.16% of the annual task was completed, and the premium income increased by 15.27% compared with the same period last year. Among them, auto insurance premium income was 7.2909 million yuan, and non-auto insurance premium income was 383,500 yuan. 932 reports were accepted, 779 cases were filed, and 665 cases were closed. The calendar year maturity compensation rate for all insurance types is 50.93, of which the maturity compensation rate for auto insurance is 53.25 and the maturity compensation rate for non-auto insurance is 15.85. The auto insurance loss estimation deviation rate1 is 0.23, the timely filing rate is 100, the case closure rate is 78.24, and the non-auto insurance case closure rate is 75.00.
(2) Party building work
Based on the actual situation of our company, our company carried out the essay collection activities of "Learning the Party History and Talking About the Thoughts", "Learning the Party History and Knowing the Party Situation, "Follow the Party" party history knowledge lectures, revolutionary film appreciation and other activities, and also participated in the calligraphy, art and photography exhibition sponsored by the Propaganda Department of the xx Municipal Party Committee. Through the development of these activities, the company's employees have a more comprehensive understanding of the party's history and a deeper understanding of the party.
(3) Customer service work situation
In the first half of 20xx, the company attached great importance to customer service work. Guided by the service concept of "professional, fast, convenient and considerate", we adopted Active measures were taken to improve service levels and achieved initial results. First, we will carry out customer service work in strict accordance with the standards for standard outlet construction, and focus on the "Ten Unified" goals to do a good job in standardization construction. That is, unify the business nameplate, unify the workplace layout, unify the service reception, unify the service signage, unify the service table sign, unify the working environment, unify the placement of materials, unify the "Opinion Book", unify the service image, and unify the service behavior. Service outlet staff are required to provide standardized services to customers in accordance with the requirements of the "Customer Service Standards" and "Outlet Service Standards", use service terms, and eliminate service bans. The second is to clarify the communication responsibilities between the central branch company and the county marketing service department and each team. Implementing a divided responsibility system for surveyors, the county marketing service department and each team have dedicated personnel responsible for claims settlement matters to facilitate the grassroots and customers; strengthen the management of the general claims post, clarify the responsibility of dedicated personnel, proactively contact and follow up with brother companies, and promptly report Circulation of cases; specifying designated personnel to contact each link of the superior company to improve the timeliness of case circulation; third, establishing a green channel for interactive claims and identifying dedicated personnel to be responsible for interactive claims. Place brochures of "Customer Service Commitment", "Claim Case Process" and "Claim Instructions" at the interactive business order counter.
The fourth is to firmly grasp the focus of customer attention on auto insurance claims, and proactively provide services in all aspects of auto insurance claim processing, that is, "actively come to the door to assess the damage, proactively come to the door to collect the claim procedures, proactively inform the claim settlement progress, and proactively inform the collection of compensation." . In addition, we also took advantage of the good opportunity of China Life Customer Day on June 16 to carry out effective customer service activities such as risk inspection consultation for key customers, photo promotion of real cases, and car maintenance knowledge lectures around the theme of "Holding Hands with China Life, Greening China" . The implementation of the above measures has provided a guarantee for the improvement of service quality, improved the company's market reputation, and expanded the company's service impact.
Looking back on the work in the first half of the year, while seeing the achievements, we are also clearly aware that there are still many outstanding problems and weak links in our work. Main manifestations: First, team building needs to be further accelerated, the number of employees must be increased step by step, and efforts must be made to improve the scale and business development capabilities of sales staff. Sales management and control capabilities still need to be further strengthened. Sales staff productivity is low, and the sales team is weak and has insufficient stamina. The first is that it greatly restricts the company's development speed; the second is that employees' ideological concepts need to be further changed. Faced with strong market competition pressure, some comrades are afraid of difficulties, and a small number of employees are ideologically inert, lack foresight in market development, and take few initiatives. There were many passive beatings, resulting in the loss of a small amount of business; third, the service quality needs to be further improved. In the first half of the year, although our company took active measures to strengthen and improve service levels and achieved initial results, it was still far behind. Target values ??required by the head office and provincial companies.
2. Work arrangements for the second half of 20xx
In the work of the second half of 20xx, our company will continue to implement the spirit of the annual work conference of the head office and provincial companies, and follow the work conference of the provincial company at the beginning of the year The requirements put forward, combined with the company's current development situation and the characteristics of the xx region, in a pragmatic spirit, on the basis of maintaining steady business growth, consolidate the existing market position, increase the speed of issuance, and continue to improve key operating indicators such as comprehensive loss ratio , actively respond to internal and external regulatory inspections, further enhance development capabilities, service capabilities, cohesion, management and control capabilities, and execution capabilities, increase the company's profit advantages, and strive to achieve the goals of "promise, advancement, efficiency improvement, and profitability". To this end, in the second half of 20xx, our company will mainly focus on the following aspects:
(1) Continue to increase market share during development
After four years of struggle, our company , the market share has firmly ranked third. However, we cannot ignore that other market entities have begun to exert efforts and catch up with the competitive advantages they have formed, which poses a relatively large challenge to the company in maintaining its existing market position. In this regard, we must enhance the sense of urgency and crisis in development, strive to accelerate development, increase market share during development, and gradually shorten the gap with the top two, thereby pushing the company to a new stage of development.
(2) Improving business quality and quality during development
In the work in the second half of 20xx, our company will insist on adjusting the structure during development and continue to maintain high quality during adjustment. development speed. While maintaining a steady growth rate in terms of business scale, we must also vigorously develop benefit-oriented insurances such as liability insurance, accident insurance, corporate property insurance, and freight insurance to continuously expand in scale and create higher benefits. In operation and management, we pay close attention to the development initiatives of the same industry, increase public relations efforts, adopt active and effective methods, participate in competition, consolidate the market share of original insurance types, and actively expand new businesses and new sources of insurance.
(3) Improve team combat effectiveness in management
In terms of sales system, establish a business sales system based on three teams: group direct sales, personal marketing and intermediary agency. In the market Practice and explore new ways of professional management in the district. In terms of organizational setup, in accordance with the requirements of the provincial company to establish a professional sales system, the existing organizations are rationally laid out based on the principles of simplicity, practicality and efficiency to meet the needs of business development.
In the distribution system, we should fully reflect the priority of efficiency, further implement the total salary distribution method of the superior company, fully implement the performance salary system for front-line personnel and the position salary system for management personnel, and insist on tilting salary to the front line. Focus on key positions, business backbones, and companies with great contributions to maximize the enthusiasm of employees and agents, increase per capita production capacity, and improve overall efficiency.
In the employment system, we should look at abilities rather than qualifications, and look at performance rather than family background. We should use talents in an eclectic way, further break the boundaries of identity, select talents, and use talents with outstanding performance, outstanding abilities, and recognition by the masses. Select talents to management positions. At the same time, an elimination mechanism must be established to make adjustments and eliminate personnel who do not meet the needs of competition, business development, management requirements and have redundant positions; managers who are not strong in ability and cannot work for a long time must be eliminated. Adjustment.
(4) Improving the quality of the workforce during training
Competition in the future insurance market will inevitably be a competition for talents and services. Whoever has the talents will win the competition. Based on this understanding, in the second half of 20xx, we will focus on improving the quality of the team and increase basic education and training. First, we should effectively train the heads of various departments, strive to improve the modern enterprise management level of leading cadres, enhance their leadership capabilities, and thereby enhance market competitiveness. The second is to effectively train on-the-job employees to adapt to the needs of business development and increasing management requirements. The third is to establish a training evaluation mechanism, implement quantitative assessment of training effects, and conduct various evaluation and follow-up tasks before, during, and after training to ensure training effects.
(5) Strive to create a good environment for the company’s development
Strive to create a good internal and social environment for the company to create conditions for the company’s development. The first is to do a good job in building company culture, improve the company's centripetal force, and enhance the company's cohesion. Deepen the personnel system policy, invigorate the talent mechanism, and create a talent environment that can retain, attract, and use talents; do a good job in educating cadres and employees on their professional qualities, ideological ethics, and awareness of love and dedication to create a good environment for talent development; strive to improve Improve the material and cultural conditions of cadres and employees and create a good living environment. The second is to do a good job in standardizing operations and high-quality service projects in accordance with the law and establishing a good image of the company. Adhere to operating in accordance with the law and standardize operations, take the lead in creating a good market competition environment, and win praise and trust from all walks of life with its own practical actions; adhere to high-quality and civilized services, always consider policyholders, expand service areas, improve service attitudes, and improve Service methods, improve service quality, and win policyholders by relying on credibility; strengthen relationship activities, actively communicate with relevant departments and units, deepen relationships and gain their support, create a relaxed and favorable social environment for the company's development, and promote the company's development. Comprehensive development.
The year 20xx is a critical year for the company to make great efforts, seize opportunities, and make progress quickly. In the work of the second half of the year, our company will continue to focus on "efficiency management, legal compliance, improvement of capabilities, Under the sixteen-character work policy of "Accelerating Development", under the correct leadership of the provincial company, we will further understand the situation, clarify responsibilities, work hard, and take advantage of the situation to comprehensively promote the work of the central branch company to a new level and create a new era of efficiency management. Fight for the situation! Insurance company individual semi-annual work summary 2
In the past six months, under the command of the company’s general manager, all colleagues in the group insurance department have actively understood the company’s work intentions and instructions, and worked hard to expand business in an increasingly competitive market environment. , working hard to complete the task indicators assigned by the company, will now be summarized as follows:
1. Employee management and business learning work
1. At the beginning of the year, according to the company’s head office work intentions, in the group The internal personnel of the insurance department were re-allocated and the enthusiasm of group insurance salesmen and co-insurers was actively mobilized.
2. Develop a management system that is in line with the actual situation of group insurance, hold morning department meetings, promptly convey the spirit of superiors’ instructions, discuss existing problems at work, and arrange new knowledge and new underwriting matters for learning business, This enables salespeople to correctly guide the company's understanding of employee accident insurance, so as to reduce adverse selection in business and lower the compensation rate.
3. Strengthen communication among department personnel, unify ideas and working methods, urge department personnel to manage activity volume, and urge and better cooperate with salespersons to expand business in all aspects.
4. Formulate a business promotion plan for the "Good Start" and "xx Competition" competitions. After approval by the head office, conduct timely publicity and urge all salesmen to do a good job in various business management tasks.
5. Formulate the management and assessment methods for group insurance salesmen in XX, and make corresponding adjustments to some management and assessment methods.
2. Work on accident insurance
Xueping Insurance: First, continue to do a good job in the service of Xueping Insurance. The salesperson is required to pay return visits to the school twice a month, and if there are any problems, communicate with the school leader or person in charge in a timely manner and maintain emotional contact. We will ensure that the school submits any compensation cases to the company in a timely manner, and returns the compensation to the school or parents in a timely manner, fully fulfilling our integrity service work. Second, in order to ensure the stability of the Xueping Insurance market, we cooperated with the People's Insurance Company to develop Xueping Insurance, fully implemented the spirit of the documents issued by the Provincial Insurance Association, clarified the charging standards of Xueping Insurance, and comprehensively arranged sales staff and school leaders liaise and communicate with the person in charge, listen to their opinions on the company's services and other aspects, and with the strong support of the company's head office, strengthen the contact with the leaders of the Municipal Education Bureau, and obtain the strong support of the leaders of the Municipal Education Bureau, so that this year's The successful completion of Xueping Insurance’s renewal work laid a solid foundation. Third, in the early days of the school holidays, the Group Insurance Department visited major schools. All school insurance service staff braved the scorching heat in just a few days to sell more than xx thousand school insurance "A Letter to Parents of Students" "Letter and Medical Service Guide" were sent to the school in a timely manner and distributed to the parents of all students. They did a good job in the early stage of school insurance settlement, and finally successfully completed the school insurance insurance task in xx.
Enterprise employee accident insurance: First, in order to have better in-depth communication with business owners, listen to their opinions on the company’s claims services and other aspects, and understand the company’s safety production situation, visit the accident insurance premium For large customers with more than xx million yuan, we will further deepen the trust and support of our company. The second is to discuss the precautions for accident insurance with the customer service department. Strictly insure the number of people required by the terms, increase rates, and strengthen health care to ensure underwriting. The third is to do a good job in the after-sales service of enterprises in the context of fierce competition in the accident insurance market. We usually visit the company frequently to show our care and attention. If the company has a compensation case, it should be handed over to the company in a timely manner and the compensation should be sent back to the company as soon as possible. This year's employee accident insurance has had a huge impact on our company's accident insurance sales amid fierce competition from work-related injury insurance and other companies.
3. Life insurance business work
With the strong policy support of the company’s head office, all salesmen work hard to develop their business. However, the life insurance business market continues to shrink, and the business has declined compared with the same period last year. A sharp decline. The first is to actively visit companies on a daily basis, and better communicate with business owners on matters related to corporate welfare fees, and further understand the company's human resources and financial situation, etc., and ultimately achieve the purpose of promoting orders. The second is to do a good job in new development of the life insurance market and find new ways out in the current difficult market environment.
4. Work of the Comprehensive Development Department
This year, under the guidance of the head office, xx people were recruited from the Marketing Department to establish the Comprehensive Development Department to try new business development channels. So far, unexpectedly The insurance company has collected xx million in premiums and has achieved certain results in the trial, but it has not yet reached the best results. We will continue to explore next year so that this team can become a new growth point for the company's accident insurance business.
5. Suggestions
First, under the influence of various current policies, the environment for group insurance business expansion is becoming increasingly severe, and the difficulty of developing the business is objective. For this reason, it is recommended that the company can Pay attention to group insurance and provide support in external environmental management. Second, it is recommended that company leaders attend more meetings of the group insurance department, communicate more with salesmen, and provide guidance and help on business ideas.
6. Work ideas for the second half of the year
1. Do all the work before paying for the school insurance.
2. Work-related injury insurance will be fully rolled out in the city next year, so the impact of work-related injury insurance will be reduced. On the basis of consolidating existing accident insurance, new sources of accident insurance will be developed, especially some agency businesses.
3. Based on the current development of new rural cooperative medical care, find an entry point in order to seek ways to cooperate and add new business growth points.
4. Develop the life insurance market and try workplace marketing.
5. Accelerate the construction and development of the comprehensive development team, and with the strong support of the company's head office, use more brains and make more fuss in integrated marketing.
6. Strengthen the construction of the team of group insurance salesmen. Insurance company personal semi-annual work summary 3
Time flies so fast, and half of 20xx has passed in the blink of an eye. In the past six months, I have lived a busy and fulfilling life in the position of a comprehensive teller. Under the leadership of the company, xx company's business has developed rapidly and the business has continued to rise. Driven by the continuous growth of the business, we are required to be more serious and responsible in our back-office work.
Our business in the three channels of our xx company is very good, so we need to provide meticulous and careful service and processing in terms of claims, preservation, and new orders. I also continue to learn various skills to make myself My business level is constantly improving. Only by continuous learning can I cope with various tasks at the counter. In the process of practice, I also encountered many difficulties, but I also got exercise in the process, and the help it gave me is immeasurable. , if you don’t know something, ask and learn more, and humbly ask old employees for advice. The counter work is usually very busy. With the support of the three managers, especially under the guidance of xx, the back office work is done in an orderly manner. Not only does it do its own job well, but it also strives to eliminate risk factors that affect the company. xx's Xueping Insurance business has done very well in the city. As the business has increased, the logistics service must keep up. In the Xueping Insurance claims work, I strive to control the first level and do my best to eliminate false claims. We also make full use of the particularity of the applicable compensation principles for claims settlement and try our best to let customers settle claims with other compensation agencies first. This greatly reduces the company’s compensation expenses and makes its own contribution to the company. In the first half of this year, the market performance With the joint efforts of *** and the county company, the claim settlement work is also done very well, and the compensation rate is also well controlled. Insurance company personal semi-annual work summary 4
In the past six months, under the correct leadership of the provincial and municipal companies and relying on the unremitting efforts of all employees of our company, the company's business has made breakthrough progress, taking the lead in making breakthroughs in the province Premium income exceeded 10 million yuan. In the first half of this year, our company completed the full-year marketing tasks assigned by the provincial company two months in advance, and all work developed healthily and smoothly. Below, combined with my specific work in charge, I will talk about the achievements and shortcomings in the past six months, and the work summary is as follows:
1. Work Thoughts
Actively implement the provincial and municipal companies’ policies on company development A series of important instructions, keeping pace with the times, working diligently, being pragmatic and seeking results, and striving for the first class, leading employees in all departments to focus on the center of "based on reform, accelerating development, sincere service, and improving efficiency" to further change concepts, reform and innovate Facing the increasingly competitive Linyi insurance market, we strengthened our core competitiveness and carried out diversified operations. Through hard work and hard work, the company maintained a good development trend and made due contributions to the sustainable development of insurance companies.
Strengthen learning in all aspects and strive to improve their professional quality and management level. As a leading cadre, I shoulder the important responsibilities and missions assigned by superior leaders and all employees. I need to implement the company's business principles and policies. Therefore, I attach great importance to the study of insurance theory and the cultivation of management capabilities. Pay attention to using scientific methods to guide your work, standardize your words and deeds, establish a strong sense of responsibility and professionalism, and constantly improve your business capabilities and management capabilities.
Continuously improve the overall quality level of the company's business personnel. Over the past six months, I have been focusing on cultivating the business quality of exhibition staff as an important part of team building, and have implemented targeted training plans with the manager's office to strengthen the construction of the leadership team and employee team.
2. Business Management
"There is no rule without rules." In order for a company to develop steadily, it must formulate regulations and strengthen management. Management is an investment, and this investment will definitely produce benefits. I am in charge of business work, and I need more benefits from management. Only by continuously improving various management systems and methods and truly implementing them into actions can we achieve results and see benefits. In business management, I mainly did the following work:
1. According to the annual sales tasks assigned to us by the municipal company, formulate weekly, monthly, quarterly, and annual sales plans for each department. When making plans, we should be realistic and realistic, and determine reasonable and achievable goals for each department based on the characteristics of each insurance type, customer characteristics, and department conditions. After the goals were determined, I followed the policy of "implementing everything and supervising everything" and ensured the smooth completion of the target plans of each department by strengthening process management and monitoring.
2. As the manager in charge of business, I pay great attention to team building in each exhibition department. We have always paid attention to the ideological and professional quality education of department managers and department members. In the past six months, I have organized many situation mobilization meetings, business seminars, carried out business training activities, organized everyone to learn knowledge and find experience, and improve the overall quality of employees. The training focuses on learning insurance theory and business development skills, and emphasizes the cultivation of team spirit. Learning promotes the continuous improvement of each team's own quality and lays a solid foundation for the company's sustained and stable development.
3. Help the manager’s office comprehensively promote innovation in the compensation system and continuously consolidate the company’s basic management work. Establish a salary system reform linked to positions and performance. This year, I will comprehensively promote the reform of the enterprise's salary system by focusing on the "four modernizations" goals of job clarification, salary socialization, bonus performance-based and welfare diversification. We have initially established an employment mechanism that allows employees to move up and down, come in and out, and fully stimulate employees' enthusiasm and creativity.
3. Responsible for the work of the department
In addition to business management work, I also serve as the manager of the Marketing Department. There is only one salesperson in the marketing department, and my business is mainly for large customers. My big client business is mainly from investment companies. According to the characteristics of the company's fleet, on the basis of the original vehicle insurance, I first launched freight insurance for commercial trucks in the city. The introduction of cargo insurance not only provides customers with safety protection but also increases the company's premium income. It can be said that it kills two birds with one stone. After unremitting efforts, our department completed premium income of xxxxxx yuan throughout the year, including auto insurance premiums of xxxxxx yuan, non-auto insurance business of xxxxxx yuan, and the maturity payout rate was xxxxxx. Become an important guarantee for the company's development.
4. Shortcomings in work
Due to the numerous tasks and the large number of tasks in charge, sometimes it is inevitable to make mistakes while busy. For example, sometimes the service is not timely, the statistical data is biased, etc. Sometimes I feel impatient at work, and sometimes I am eager for success, which affects the progress and quality of my work; I am still not able to handle some work relationships with ease.
In short, in the past six months, I have been strict with myself, self-denial, and dedicated to public service. I have used my own leading role to improve employees' awareness ideologically and implemented strict system standards in action. Under my leadership, the company's employees have Taking continuous development and construction as its own responsibility, taking "integrity first, stable operation, value first, and serving the society" as its business purpose, we are determined to reform, continue to innovate, and standardize operations, and have achieved great results.
With the second half of the year approaching, the competition in the insurance market will become more intense. If the company wants to continue to maintain a good development trend, it must further emancipate its mind, update its concepts, break through itself, and gradually increase its marketing efforts. In the second half of the year, I will meet future challenges with full passion and a hundredfold confidence, and take my job to a new level.
I believe that under the correct leadership of the superior company and with the joint efforts of all employees, working together as one, working together, and working hard, our company will surely be able to create more brilliant achievements. Semi-annual work summary 5
It is my fifth year to join the big family of xx Property & Casualty Insurance. In this short period of time, I deeply feel that the first half of this year is the half year of rapid development of xx company. , xx Company, under the correct leadership of the manager's office, with the full cooperation of all departments, and with the joint efforts of all employees, xx Company has fully completed various tasks. As a member of xx Company, I am proud of it. The development and growth of the company cannot be separated from the hard work of every employee. Next, I will make a brief summary of the work in the first half of the year:
Strengthen political beliefs in ideology and persist in the study of political theory. , continue to learn scientific and theoretical knowledge, pioneer and innovate, keep pace with the times, and fulfill their commitment to their ideals with practical actions. Study diligently at work, study hard, and actively seek progress. As a group trainer, I know the importance of doing a good job in the morning meeting. In order to improve the quality of the morning meeting and enrich the format of the morning meeting, I give top priority to learning, cherish every opportunity to organize learning in the city company, and discuss with peers. , strengthen organizational training skills; use all time to strengthen your own learning and improve your own quality, such as reading a large number of books on marketing management and insurance knowledge, listening to expert lectures, collecting information, studying PPT production, etc.; in order to ensure that the morning meeting organization process is smooth and the expression is accurate , in addition to being fully prepared in terms of content, you also need to consider the handouts, rehearse continuously, block time, adjust speaking speed and expressions, etc. Each morning meeting is carefully considered and carefully prepared.
At the same time, I did a good job in agent service, helping them fill in forms, calculate premiums, explain business, analyze needs, and do customer work. I established a good relationship with them and laid the foundation for me to work in the xx marketing department. foundation. After the xx Marketing Service Department was listed for business, I devoted myself wholeheartedly to grassroots marketing work. As the company's pilot, the Marketing Service Department had no previous experience to draw from, and the staffing was not in place, so I went to the market and handed out leaflets alone. , visiting customers, working part-time in internal and external offices.
According to the habits of villages and towns, sometimes we rush there very early, and after handing out flyers, we rush back to the marketing department to sign orders. On weekends, we visit several towns a day; I didn't refuse when I arrived
I didn't complain. After handling the business for the customer enthusiastically and thoughtfully, I dragged my tired body back home in the night. At the same time, I accompanied the agent to do business and conduct insurance inspections. , collaborate to fill in orders, deliver orders, and do a good job in customer retention. They actively communicate and solve problems when marketers are emotional due to conflicts, so as to improve the loyalty of marketers. They also work overtime on many holidays and weekends to provide good services to marketers.
Strengthen the training of new employees and increase marketing staff, and provide one-on-one training to new signers who enter the marketing service department. Through systematic learning in theory and operation, the signers have mastered the relevant regulations. , and can sign orders proficiently; in daily business or private life circle, I often contact people who meet the requirements for additional staff, and find potential candidates for additional staff. This spirit of daring to innovate, fight tough battles, be serious and responsible, and endure hardships and stand hard work at work has also been recognized by everyone.
In the first half of the year, I achieved certain results and improved my abilities, but there are still many shortcomings: I am not liberated enough in thinking and not bold enough in doing things. Whether it is group training work or marketing department management work, the pace is limited by thinking and vision. I dare not make bold assumptions about everything, do things too cautiously, and are accustomed to relying on experience and judgment. Not good at allocating time reasonably, so that in the tedious affairs, not enough time is taken out to strengthen study and the cultivation of one's own quality.
The management experience is not very rich, and the artistry and skills of management need to be strengthened and improved. Because the management time is not long, the management ability is still somewhat lacking. I hope that leaders can point out and criticize more in the future so that I can gradually improve my management capabilities and improve my work level. There is not enough communication between colleagues in various departments and I hope to increase communication opportunities through various company activities.
Insurance company personal semi-annual work summary 6
Joined x insurance company at the beginning of 20xx and engaged in insurance work that x was unfamiliar with. In the past six months, with the cordial care of the company leaders and the enthusiastic help of other senior masters, I have been able to independently engage in and carry out insurance marketing business from an insurance layman. I have no illegal behavior in my business position and work closely with the employees of the entire department. ***Work together to better complete various tasks assigned by leaders and superiors. The following is a summary of my work in the first half of the year.
First, strive to improve political literacy and ideological and moral standards
Actively participate in various political studies, theme education, vocational education activities, and organizational activities organized by superior companies, branches, and departments , cultural and recreational activities, absence without excuse; be able to adhere to the correct political direction, take the initiative to improve one's political literacy and ideological and moral level from all aspects, and make progress in ideological and political aspects.
2. Strive to improve professional quality and service levels
Actively participate in various business learning training and examinations organized by superior companies, branches, and departments, be diligent in learning, good at creating, and constantly Strengthen their own business quality training, continuously improve business operation skills and basic skills in customer service, master appropriate professional business skills and service skills, be able to handle various businesses proficiently, understand the various business products operated by the company, and conduct targeted Advertise and promote.
Third, strictly implement various rules and regulations
In the past six months, we have been able to strictly implement the rules and regulations, internal control systems and service regulations of our superior companies and branches, and adhere to Use civilized language, do not exceed your authority, do not seek personal gain with power, and have not been subject to customer complaints or other violations. Be self-disciplined in your spare time and do not engage in gambling, pornography and other bad behaviors.
4. Complete various tasks assigned by the branch and department
In the first half of the year, I was able to work conscientiously and diligently, go to work early and come back late, stick to my position, contribute silently, and actively complete Various tasks assigned by branches and departments. Able to actively take care of the department's marketing work and tasks, and actively market electronic banking services, various bank cards and other intermediary services.
In the past six months, with my love for insurance, I have worked hard to fulfill my work and job responsibilities, and worked hard to do all aspects of work in accordance with the requirements of my superiors. I have achieved certain results and won praise from leaders and comrades. Looking back on the first half of the year, I am very satisfied with my results, but I also found that there are still some gaps and shortcomings between myself and Xiu's employees. However, I have the confidence and determination to work hard, find gaps in future work, bravely overcome shortcomings and deficiencies, further improve my overall quality, and do a good job. ;